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Hyatt Announces Plans for Hyatt Regency Brand in Zambia

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Following an extensive refurbishment, the property is set to become Hyatt Regency Lusaka The Pamodzi in 2026 and mark the first Hyatt-branded property in the country

LUSAKA, Zambia, October 20, 2025/APO Group/ –Hyatt (www.Hyatt.com) announced today that a Hyatt affiliate has entered into a management agreement with an affiliate of ASB Hotel Properties and Albwardy Investments (Pamodzi Hotels PLC) to bring the full service Hyatt Regency brand to Lusaka in Zambia, with Hyatt Regency Lusaka The Pamodzi.

Currently The Pamodzi Hotel, the property will undergo extensive renovations while remaining open, with plans to reopen under the Hyatt Regency brand in 2026. The five-star hotel will mark the debut of the Hyatt Regency brand in Zambia, thoughtfully expanding Hyatt’s portfolio in a new destination and providing World of Hyatt members and guests with more options to stay around the world. Upon opening under the Hyatt Regency brand, World of Hyatt members will be able to earn and redeem points and tier-qualifying night credits.

“We are delighted to work with ASB Hotel Properties, Albwardy Investments and Pamodzi Hotels PLC to bring the Hyatt Regency brand to Zambia in 2026,” said Stephen Ansell, Managing Director, Middle East and Africa, Hyatt. “This signing is a fantastic milestone as we continue growing our brands in Africa, showcasing our commitment to enhancing our brand presence in the region and expanding our Classics Portfolio in new destinations.”

We are delighted to work with ASB Hotel Properties, Albwardy Investments and Pamodzi Hotels PLC to bring the Hyatt Regency brand to Zambia in 2026

“We are proud to collaborate with Hyatt and Pamodzi Hotels PLC to introduce the Hyatt Regency brand to Zambia,” said Mr. Ali Albwardy, Chairman, Albwardy Investments. “The Pamodzi Hotel has long been a landmark in Lusaka, and through this renovation and rebranding, we aim to elevate it into a world-class destination for both business and leisure travelers. This project reflects Albwardy Investments’ continued commitment to Africa’s hospitality sector and to creating exceptional guest experiences in markets with strong growth potential.”

Nestled in the urban capital, Hyatt Regency Lusaka The Pamodzi will offer 170 well-appointed guestrooms and suites, with contemporary décor and thoughtful design to provide travelers with a premium stay. Meeting and event spaces are designed for guests to gather and connect, catering to both large-scale conferences and intimate settings for special occasions. The hotel’s location is near the city’s key business district and tourist attractions, including the Lusaka National Museum which explores Zambian history, culture and art. For travelers seeking an African adventure, the property is a 30-minute drive from wildlife experiences such as Lusaka National Park and the Elephant Orphanage Project (Game Rangers International).

To learn more about the Hyatt Regency brand, please visit www.HyattRegency.com.

For additional details or bookings at the hotel in Lusaka, visit https://apo-opa.co/4hlTboH

The term “Hyatt” is used in this release for convenience to refer to Hyatt Hotels Corporation and/or one or more of its affiliates.

Distributed by APO Group on behalf of Hyatt.

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Radisson Hotel Group launches global long-stay proposition to accelerate growth in fast-growing extended-stay segment

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Radisson Hotel

The new proposition positions Radisson Hotel Group at the forefront of one of the hospitality industry’s fastest-growing segments, offering a dedicated B2B solution for long-stay bookings through corporate and partner channels, with a focus on simplified booking, structured pricing, and consistent guest experience

BRUSSELS, Belgium, August 10, 2026/APO Group/ –Radisson Hotel Group (https://RadissonHotels.com) today announced the launch of Long Stays by Radisson Hotels, a new global proposition designed to capture growing demand for extended-stay travel, while strengthening the Group’s commercial offering for corporate partners.

Bringing together participating hotels with apartment units across the Group’s portfolio, the initiative introduces a more unified and seamless approach to long stays – ensuring consistency in service, comfort, and flexibility for guests, while supporting corporate partners with simplified access to extended-stay solutions. The offering introduces a structured yet flexible framework that makes long stay bookings easier to buy, manage, and experience.

Designed primarily for B2B partners – including relocation companies, travel management companies, and corporate travel buyers – the proposition enables access to dedicated long stay rates, standardized booking conditions, and aligned commission structures across participating hotels, removing the need to negotiate individual agreements.

At the same time, guests benefit from a tailored extended stay journey, including dedicated hotel contacts, personalized pre-arrival planning, and amenities designed specifically for longer stays. Importantly, the approach supports a seamless guest journey through both negotiated corporate agreements and long stay bookings, ensuring that travelers receive a consistent experience regardless of how their stay is sourced. By aligning commercial and operational elements, Radisson Hotel Group strengthens its ability to deliver on guest expectations across brands and markets.

The launch responds to changing travel patterns, with companies increasingly requiring flexible accommodation for international assignments, infrastructure projects, consulting engagements, healthcare placements and workforce mobility. As demand shifts beyond traditional transient travel, the Group is investing in solutions that enhance the guest journey, while helping partners secure higher-value bookings with greater efficiency.

Long Stays by Radisson Hotels gives our partners a simpler and more competitive way to access this growing market

“Long Stays by Radisson Hotels gives our partners a simpler and more competitive way to access this growing market,” said Gianni Di Fede, Chief Commercial Officer at Radisson Hotel Group. “By combining structured commercial terms with a consistent guest experience, we’re making it easier to win and service long-stay business at scale, while strengthening customer loyalty.”

Structured commercial model for long-stay business
At the core of the proposition is a dedicated commercial model featuring tiered pricing based on length of stay, with defined conditions and partner-friendly commission structures. This supports faster response times and greater transparency for booking agents and corporate clients. The offer reinforces its value through Radisson Rewards, where eligible bookers and planners benefit from an additional 20% points incentive on long stay bookings, strengthening loyalty and engagement within the segment.

The offer integrates with existing distribution channels, including GDS and corporate agreements, allowing partners to book through established procurement and travel management processes without additional complexity.

Delivering a consistent extended-stay experience
In addition to commercial enhancements, Long Stays by Radisson Hotels focuses on elevating the guest experience for longer stays. Participating hotels provide personalized pre-arrival planning, dedicated contacts, flexible housekeeping services, and in-room solutions designed for extended use.

These elements create a consistent, home-like environment that supports feeling at ease, productivity, and flexibility throughout the guest journey.

Supporting growth in key markets
The initiative is supported by strong extended-stay demand in major global markets across EMEA and APAC, including Dubai, Riyadh, Zurich, and Amsterdam. By increasing length of stay and improving conversion for long-term bookings, the proposition supports revenue optimization and stronger partner relationships.

The program is now available for participating hotels across the Radisson Hotel Group portfolio. Visit our website here (https://apo-opa.co/3S3IFu1) for more information.

Distributed by APO Group on behalf of Radisson Hotel Group.

 

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Radisson Hotel Group and Accenture Redefine Travel Discovery on ChatGPT

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New Radisson Hotels app in ChatGPT helps travelers move from trip intent to relevant hotel options, live rates, and direct booking paths, advancing Radisson Hotel Group’s agentic commerce strategy

AI is radically transforming how people search for and book hotel stays, and we are committed to being at the forefront of this shift

BRUSSELS, Belgium, July 29, 2026/APO Group/ –Radisson Hotel Group (www.RadissonHotels.com) has collaborated with Accenture (NYSE: ACN) in launching an AI-powered hotel discovery app in ChatGPT, helping travelers move from trip intent to search, comparison and planning through natural conversation.

 

Available as @RadissonHotels in ChatGPT, the app enables travelers to search for Radisson Hotels properties across over 100 countries, and more than 1,000 hotels through natural conversation. Through starting a new ChatGPT conversation with @RadissonHotels at the start of the prompt, travelers can ask for advice to plan a family-friendly weekend stay in Amsterdam, or a hotel in Paris with a gym and spa near the Eiffel Tower. The app will respond with relevant Radisson Hotels properties with live inventory and rates, location context, amenities, hotel details, and interactive map-based results. When ready, travelers are directed to complete the reservation through the Radisson Hotels website.

The launch marks an important step in Radisson Hotel Group’s move toward agentic commerce (https://apo-opa.co/4w1xwbb): a shift from traditional, channel-based booking journeys to AI-led experiences where discovery, comparison, and decision-making happen through conversation. As travelers increasingly turn to AI to ask questions, narrow down options, and plan trips, hospitality brands need to be visible, accurate, and actionable at the moment of intent.

This shift is already underway. According to Accenture’s Consumer Pulse Research (https://apo-opa.co/4fqvOLv), 87% of travelers are open to collaborating with an AI-powered travel agent to find the best option, and 71% of travelers say that at least half of their spend for hotels or airlines will be influenced by AI over the next 12 months. Radisson Hotel Group is seeing the change firsthand, noting that organic and direct web traffic channels that have historically driven online bookings are giving way to new touchpoints like ChatGPT.

“AI is radically transforming how people search for and book hotel stays, and we are committed to being at the forefront of this shift,” said Gianni Di Fede, chief commercial officer, Radisson Hotel Group. “With Accenture, we are reimagining hotel discovery for the next generation of travelers—meeting guests in the planning moment with a branded experience that makes it easier to find, compare, and book Radisson Hotels properties.”

The collaboration began with Radisson Hotel Group using an MCP accelerator that is part of Accenture’s AI Merchant Center, an agentic readiness and intelligence platform. This helped structure, validate, and optimize how Radisson Hotels’ content, inventory, rate, and booking signals could be monitored for AI-led discovery. Accenture then worked with Radisson Hotel Group to design the app experience, shaping how travelers interact with it and how it works across devices. The app connects directly to Radisson Hotel Group’s existing systems, delivering real-time hotel information that helps travelers move from a broad idea to a relevant shortlist more quickly. Over time, the companies plan to expand this experience to include deeper personalization, loyalty recognition, in-chat booking, reservation management, trip modification, and AI concierge capabilities.

“Agentic commerce is fundamentally changing how people discover and choose brands. As journeys become more conversational and intent-driven, companies have to rethink how they show up — not just to be found, but to be chosen, and to deliver value in that moment,” said Ndidi Oteh, CEO of Accenture Song. “Radisson Hotel Group is taking a step in that direction, creating a more direct and meaningful way to connect with travelers when decisions are being made.”

The app is part of Radisson Hotel Group’s broader digital transformation and direct booking strategy. Accenture has supported the Group in modernizing its digital and data foundation (https://apo-opa.co/4pPQ78O), uniting its brands on a single global platform and enabling more personalized marketing across more than 1,000 hotels. With the Radisson Hotels app in ChatGPT extending that foundation into a new AI-native discovery channel, the Group will remain visible, relevant, and bookable as traveler behavior continues to evolve.

“With travel, planning is becoming easier for consumers, but more competitive for brands,” said Emily Weiss, senior managing director and global Travel lead, Accenture. “Travelers want to compare options quickly, narrow down choices and book with confidence, often in a single journey. That puts pressure on brands to show up with accurate, up-to-date, and easy-to-navigate information at every step. With Radisson Hotel Group, the focus was on making hotel content more accessible, so travelers can find what they need, explore options, and move to booking more seamlessly.”

This work builds on Accenture and ChatGPT’s parent company OpenAI’s broader partnership (https://apo-opa.co/4pOOVlZ) to help organizations use AI in more practical, decision-driven ways, unlocking new opportunities for growth, stronger customer connections, and more efficient operations. Accenture is an OpenAI Elite Partner and was recently named OpenAI’s AI Transformation Partner of the Year

Distributed by APO Group on behalf of Radisson Hotel Group.

 

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Radisson Blu Hotel & Convention Centre, Kigali celebrates ten years of shaping Kigali

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Since opening in 2016, the landmark property has welcomed world leaders, international organizations, multinational companies, major sporting events, cultural celebrations and thousands of delegates from around the world

KIGALI, Rwanda, July 26, 2026/APO Group/ —Radisson Blu Hotel & Convention Centre, Kigali (https://apo-opa.co/4fWFuxi) recently celebrated its tenth anniversary, marking a decade as one of Rwanda’s most recognizable hospitality and events landmarks and a key contributor to the country’s rise as a leading Meetings, Incentives, Conferences and Exhibitions destination in Africa.

 

Since opening in 2016, the landmark property has welcomed world leaders, international organizations, multinational companies, major sporting events, cultural celebrations and thousands of delegates from around the world. Beyond its role as a hotel and events venue, it has become a symbol of Rwanda’s ambition, innovation and continued transformation.

The anniversary was celebrated under the theme, “Celebrating a Decade of Excellence, Innovation and Community Impact,” through a programme of activities recognizing the people, partnerships and progress behind the property’s success, while setting the direction for its next decade.

This milestone reflects the dedication of our teams, the confidence of our partners and the strong vision that continues to drive Rwanda’s hospitality sector forward

The anniversary programme was built around three flagship pillars. Legacy Week featured a ten-day celebration highlighting the property’s contribution to Rwanda’s growth. The Legacy Gala brought together approximately 350 stakeholders and partners, while the KCC Impact Programme included a series of community and sustainability initiatives held before and after the anniversary celebrations.

As part of the programme, Radisson Blu Hotel & Convention Centre, Kigali delivered a series of legacy initiatives reflecting its commitment to sustainability, community engagement, employee wellbeing and talent development. Activities included the planting of 100 trees, community outreach with SOS Children’s Villages, a Youth Career Day for future hospitality talent, employee wellness activities and long-service recognition for team members.

The celebrations also included the launch of a “10 Years of Impact” documentary, sharing the history and evolution of the property, alongside a dedicated media programme highlighting its contribution to tourism, employment, business events and Rwanda’s wider economy.

“Over the past ten years, Radisson Blu Hotel & Convention Centre, Kigali has played an important role in strengthening Rwanda’s position as one of Africa’s leading destinations for business tourism and international events. This milestone reflects the dedication of our teams, the confidence of our partners and the strong vision that continues to drive Rwanda’s hospitality sector forward. We are proud of what has been achieved and remain committed to supporting the country’s tourism ambitions, developing local talent and creating meaningful value for the communities in which we operate,” said Sandra Kneubühler, Managing Director, Sub-Saharan Africa, Radisson Hotel Group.

“While this milestone allowed us to reflect on everything that has been achieved, our focus remains firmly on the future. We look forward to building on this strong foundation, creating new opportunities for our people and partners, and continuing to deliver memorable experiences for guests and delegates from Rwanda and around the world,” said Nice Uwase, Acting General Manager, Radisson Blu Hotel & Convention Centre, Kigali.

The tenth anniversary reinforced Radisson Blu Hotel & Convention Centre, Kigali’s position as a national icon, a platform for international engagement and a catalyst for the continued growth of Rwanda’s hospitality and business tourism sectors.

Distributed by APO Group on behalf of Radisson Hotel Group.

 

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