BRUSSELS, Belgium, July 29, 2026/APO Group/ –Radisson Hotel Group (www.RadissonHotels.com) has collaborated with Accenture (NYSE: ACN) in launching an AI-powered hotel discovery app in ChatGPT, helping travelers move from trip intent to search, comparison and planning through natural conversation.

 

Available as @RadissonHotels in ChatGPT, the app enables travelers to search for Radisson Hotels properties across over 100 countries, and more than 1,000 hotels through natural conversation. Through starting a new ChatGPT conversation with @RadissonHotels at the start of the prompt, travelers can ask for advice to plan a family-friendly weekend stay in Amsterdam, or a hotel in Paris with a gym and spa near the Eiffel Tower. The app will respond with relevant Radisson Hotels properties with live inventory and rates, location context, amenities, hotel details, and interactive map-based results. When ready, travelers are directed to complete the reservation through the Radisson Hotels website.

The launch marks an important step in Radisson Hotel Group’s move toward agentic commerce (https://apo-opa.co/4w1xwbb): a shift from traditional, channel-based booking journeys to AI-led experiences where discovery, comparison, and decision-making happen through conversation. As travelers increasingly turn to AI to ask questions, narrow down options, and plan trips, hospitality brands need to be visible, accurate, and actionable at the moment of intent.

This shift is already underway. According to Accenture’s Consumer Pulse Research (https://apo-opa.co/4fqvOLv), 87% of travelers are open to collaborating with an AI-powered travel agent to find the best option, and 71% of travelers say that at least half of their spend for hotels or airlines will be influenced by AI over the next 12 months. Radisson Hotel Group is seeing the change firsthand, noting that organic and direct web traffic channels that have historically driven online bookings are giving way to new touchpoints like ChatGPT.

“AI is radically transforming how people search for and book hotel stays, and we are committed to being at the forefront of this shift,” said Gianni Di Fede, chief commercial officer, Radisson Hotel Group. “With Accenture, we are reimagining hotel discovery for the next generation of travelers—meeting guests in the planning moment with a branded experience that makes it easier to find, compare, and book Radisson Hotels properties.”

The collaboration began with Radisson Hotel Group using an MCP accelerator that is part of Accenture’s AI Merchant Center, an agentic readiness and intelligence platform. This helped structure, validate, and optimize how Radisson Hotels’ content, inventory, rate, and booking signals could be monitored for AI-led discovery. Accenture then worked with Radisson Hotel Group to design the app experience, shaping how travelers interact with it and how it works across devices. The app connects directly to Radisson Hotel Group’s existing systems, delivering real-time hotel information that helps travelers move from a broad idea to a relevant shortlist more quickly. Over time, the companies plan to expand this experience to include deeper personalization, loyalty recognition, in-chat booking, reservation management, trip modification, and AI concierge capabilities.

“Agentic commerce is fundamentally changing how people discover and choose brands. As journeys become more conversational and intent-driven, companies have to rethink how they show up — not just to be found, but to be chosen, and to deliver value in that moment,” said Ndidi Oteh, CEO of Accenture Song. “Radisson Hotel Group is taking a step in that direction, creating a more direct and meaningful way to connect with travelers when decisions are being made.”

The app is part of Radisson Hotel Group’s broader digital transformation and direct booking strategy. Accenture has supported the Group in modernizing its digital and data foundation (https://apo-opa.co/4pPQ78O), uniting its brands on a single global platform and enabling more personalized marketing across more than 1,000 hotels. With the Radisson Hotels app in ChatGPT extending that foundation into a new AI-native discovery channel, the Group will remain visible, relevant, and bookable as traveler behavior continues to evolve.

“With travel, planning is becoming easier for consumers, but more competitive for brands,” said Emily Weiss, senior managing director and global Travel lead, Accenture. “Travelers want to compare options quickly, narrow down choices and book with confidence, often in a single journey. That puts pressure on brands to show up with accurate, up-to-date, and easy-to-navigate information at every step. With Radisson Hotel Group, the focus was on making hotel content more accessible, so travelers can find what they need, explore options, and move to booking more seamlessly.”

This work builds on Accenture and ChatGPT’s parent company OpenAI’s broader partnership (https://apo-opa.co/4pOOVlZ) to help organizations use AI in more practical, decision-driven ways, unlocking new opportunities for growth, stronger customer connections, and more efficient operations. Accenture is an OpenAI Elite Partner and was recently named OpenAI’s AI Transformation Partner of the Year

KIGALI, Rwanda, July 26, 2026/APO Group/ —Radisson Blu Hotel & Convention Centre, Kigali (https://apo-opa.co/4fWFuxi) recently celebrated its tenth anniversary, marking a decade as one of Rwanda’s most recognizable hospitality and events landmarks and a key contributor to the country’s rise as a leading Meetings, Incentives, Conferences and Exhibitions destination in Africa.

 

Since opening in 2016, the landmark property has welcomed world leaders, international organizations, multinational companies, major sporting events, cultural celebrations and thousands of delegates from around the world. Beyond its role as a hotel and events venue, it has become a symbol of Rwanda’s ambition, innovation and continued transformation.

The anniversary was celebrated under the theme, “Celebrating a Decade of Excellence, Innovation and Community Impact,” through a programme of activities recognizing the people, partnerships and progress behind the property’s success, while setting the direction for its next decade.

The anniversary programme was built around three flagship pillars. Legacy Week featured a ten-day celebration highlighting the property’s contribution to Rwanda’s growth. The Legacy Gala brought together approximately 350 stakeholders and partners, while the KCC Impact Programme included a series of community and sustainability initiatives held before and after the anniversary celebrations.

As part of the programme, Radisson Blu Hotel & Convention Centre, Kigali delivered a series of legacy initiatives reflecting its commitment to sustainability, community engagement, employee wellbeing and talent development. Activities included the planting of 100 trees, community outreach with SOS Children’s Villages, a Youth Career Day for future hospitality talent, employee wellness activities and long-service recognition for team members.

The celebrations also included the launch of a “10 Years of Impact” documentary, sharing the history and evolution of the property, alongside a dedicated media programme highlighting its contribution to tourism, employment, business events and Rwanda’s wider economy.

“Over the past ten years, Radisson Blu Hotel & Convention Centre, Kigali has played an important role in strengthening Rwanda’s position as one of Africa’s leading destinations for business tourism and international events. This milestone reflects the dedication of our teams, the confidence of our partners and the strong vision that continues to drive Rwanda’s hospitality sector forward. We are proud of what has been achieved and remain committed to supporting the country’s tourism ambitions, developing local talent and creating meaningful value for the communities in which we operate,” said Sandra Kneubühler, Managing Director, Sub-Saharan Africa, Radisson Hotel Group.

“While this milestone allowed us to reflect on everything that has been achieved, our focus remains firmly on the future. We look forward to building on this strong foundation, creating new opportunities for our people and partners, and continuing to deliver memorable experiences for guests and delegates from Rwanda and around the world,” said Nice Uwase, Acting General Manager, Radisson Blu Hotel & Convention Centre, Kigali.

The tenth anniversary reinforced Radisson Blu Hotel & Convention Centre, Kigali’s position as a national icon, a platform for international engagement and a catalyst for the continued growth of Rwanda’s hospitality and business tourism sectors.

VICTORIA FALLS, Zimbabwe, July 8, 2026/APO Group/ –Hyatt (www.Hyatt.com) announced today that Grand Hyatt Victoria Falls The Kingdom is expected to open in late 2027 following the signing of a management agreement between a Hyatt affiliate and an affiliate of Albwardy Investments LLC. Located in Zimbabwe’s Victoria Falls, home to the world-famous waterfall of the same name, the hotel will become the second Hyatt branded hotel in the country.

 

Originally built in 1966 and redeveloped in 1999, the property will undergo an extensive renovation and design transformation in line with the Grand Hyatt brand, creating a captivating destination within a destination that celebrates both the iconic and intimate moments through thoughtful details and grand experiences. The hotel will give World of Hyatt members and guests the opportunity to visit and stay in another renowned leisure travel destination. Upon opening as Grand Hyatt Victoria Falls The Kingdom, World of Hyatt members will be able to earn and redeem World of Hyatt benefits.

Nestled in the heart of Victoria Falls, which is recognized as a UNESCO World Heritage Site and locally known as Mosi-oa-Tunya or “The Smoke That Thunders”, the future Grand Hyatt Victoria Falls The Kingdom will offer a distinctive gateway to one of the world’s most iconic destinations. The location of the hotel will place guests within a vibrant and compact tourism hub, with only a five-minute walk to the Victoria Falls rainforest and easy access to regional safari circuits, guided tours, restaurants and cultural experiences.

“We are delighted to collaborate with Albwardy Investments to bring the Grand Hyatt brand to Victoria Falls,” said Ludwig Bouldoukian, Regional Vice President, Development, Middle East and Africa, Hyatt. “With its landmark location just moments from the Victoria Falls rainforest, this property represents a truly exceptional setting. This signing marks a significant milestone in Hyatt’s continued expansion across Africa, reinforcing our commitment on growing our brand presence in the region and providing World of Hyatt members more travel choice in inspiring destinations.”

“We are proud to collaborate with Hyatt on plans to introduce the Grand Hyatt brand to Victoria Falls,” said Mr. Ali Albwardy, Chairman, Albwardy Investments. “As one of the destination’s most established hospitality landmarks for more than 60 years, the property holds significant heritage and potential within Zimbabwe. Through its transformation under the Grand Hyatt brand, and with plans to reopen in late 2027, we aim to create an elevated hospitality experience that celebrates the culture, energy and significance of Victoria Falls, further reinforcing our commitment to Africa’s hospitality sector.”

The property is expected to feature 245 thoughtfully appointed guestrooms and an extensive range of facilities, including 1,800 sqm (19,375 sq ft) of meeting and event space, three dining venues, a spa and fitness center and a grand lobby lounge.  The hotel will offer a dynamic mix of culinary, leisure and wellness experiences along with welcoming service that creates an elevated experience for all guests. As the closest hotel to the entrance of the Victoria Falls national park on the Zimbabwean side of the border, the property is ideally located near the area’s key attractions. It is also a short 20-minute drive from Victoria Falls International Airport, making it well suited for leisure, events and business travellers alike.

To learn more about Hyatt, visit www.Hyatt.com

---