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Eight major blockers prevent CMOs from closing the gap between brand and performance advertising to drive greater impact

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WARC
  • 90% of ads are not given time to “wear in” and achieve their full impact
  • 60% of marketers say the role of advertising is not fully understood by the C-Suite
  • 49% of organizations have siloed brand and performance teams, hindering integration
  • Only 21% of marketers report advertising objectives alignment with C-Suite

WARC, in partnership with Analytic Partners, BERA.ai, Prophet and System1, release The Multiplier Playbook – The CMO’s guide to integrating brand and performance. The report incorporates a new survey of senior marketers with the ANA

May 19, 2026 – There is a “say-do gap” in advertising: most marketers know the theory of effectiveness, but struggle to apply it. WARC and a coalition of effectiveness experts have identified eight major blockers for marketers to overcome as they seek to close this gap.

Spanning cultural, procedural and structural misalignments, these barriers undermine effective advertising by preventing marketers from implementing evidence-based principles, such as those demonstrated in the landmark study The Multiplier Effect, released last year.

From a disconnect between the CMO and the C-Suite on the role of brand-building, CEO and CFO confusion on the purpose of advertising investment in modern business, and entrenched silos within marketing teams, these blockers, and the plays needed to overcome them, are explored in The Multiplier Playbook, a new report released today, and a must-read for every marketer.

David Tiltman, Chief Content Officer, WARC, and SVP Content, LIONS Intelligence, says: “Since the launch of The Multiplier Effect study last year, it has become clear that the challenges facing marketers are not about knowing the theory. Most CMOs cannot simply change their strategic and investment approach wholesale without overcoming a number of hurdles.

“What is needed is a Playbook – a combination of data, frameworks and real-world examples that help marketers recognize the key “blockers” they might face – and give them some “plays” to help them take action and make progress. The Multiplier Playbook does just that.”

The Playbook combines data from a new survey of over 200 senior marketers conducted by WARC and the Association of National Advertisers (ANA) in the US between December 2025 and March 2026, with additional data, frameworks and insights from WARC and its partners in the Multiplier Effect: Analytic Partners, BERA.ai, Prophet and System1.

The eight blockers to the Multiplier Effect

Previously reported data for The Multiplier Effect report from Analytic Partners ROI Genome found that brands that shifted from performance-only to a mixed approach of brand and performance advertising saw a remarkable 90% median average uplift in revenue return on investment.

To implement this approach, marketers should review the eight cultural, procedural and structural challenges they could face enabling them to succeed in aligning with the C-Suite, integrating teams, and embedding the Multiplier Effect into the work.


Aligning with the C-Suite

The study confirms that alignment with the C-Suite is consistently cited as a barrier to investing in brand-building and unlocking the Multiplier Effect:

The brand disconnect

Approximately two-thirds (67%) of marketers agree that their CEO believes that brand is important. But only 19% of marketers said the C-Suite routinely makes the connection between shifts in brand equity and hard business outcomes.

In short, brand strength is not seen as driver of sales day-to-day.

Marketers are advised to make a stronger case for brand-building to the CEO and CFO – but first they need to be clear about what problem(s) their company faces that a stronger brand would help solve. The report shares four ways to frame brand-building in this way, depending on corporate priorities.


The advertising disconnect

The role of advertising in driving commercial objectives is also a major point of misalignment.

A majority (60%) of survey respondents felt that the C-Suite does not fully understand the role of advertising, and just one in five marketers (21%) strongly agreed their advertising objectives were aligned with C-Suite objectives.

The dominance of efficiency-based metrics such as platform- and channel-specific ROAS in modern advertising serves to deepen this division. The result, in many organizations, is a very narrow view of what advertising is there to achieve – making it a cost of sale, rather than an investment in value creation.

As shown by the results from the ANA/WARC survey, a reliance on short-term tactics and metrics only aligns with one of the C-Suite’s top five commercial priorities. Brand-building, by contrast, explicitly serves the other four – while also generating short-term sales and boosting the efficiency of performance advertising.


Marketers are advised to challenge a fixation with narrow channel-specific metrics like platform-specific ROAS and take steps to align advertising objectives with corporate goals.

Building integrated teams

Structural issues with the marketing department are also hindering implementation of best practices to achieve the Multiplier Effect. The emergence of brand and performance “silos” is making integrated thinking harder to achieve.

Responses to the ANA/WARC survey highlighted how brand and performance teams are struggling to work together in meaningful ways:

half (49%) of organizations have separate brand and performance teams, compared with 25% that have fully integrated teams;
65% have separate brand and performance budgets;
only 44% say they have a “common language” for their brand and performance teams;
similarly, just 44% of brand and performance teams have a common understanding of which audiences are most likely to deliver growth.

While specialists will always be needed, marketing leaders should be looking for ways to drive collaboration between their teams. Marketers are advised to develop a shared vision of what success will look like that is rooted in customer behavior change, and to identify tentpole moments in the calendar that force integration between teams.

The report includes an example from Instacart, where Laura Jones, the company’s Chief Marketing Officer, has recommended looking to find moments to bring teams together: “We have to ‘make our own weather’. We have to create events and campaigns that are big where we can all row in that same direction and get more return out of all of our effort when it’s united.”

Embedding the Multiplier Effect into the work

Success in aligning with the C-Suite and bringing teams together must ultimately be translated into the work to make the Multiplier Effect a reality.

While creativity is most closely associated with brand-building – capturing attention from out-of-market audiences and building lasting memory structures – it also plays a critical role in driving immediate sales performance. The study reaffirms the importance of broad “creative platforms” that bring together brand equity-led and performance-led executions.

Challenges include a perceived risk of advertising strategies that embrace creativity, cited by 41% of marketers in a System1 and Effie Worldwide survey, and a lack of confidence in advertising effectiveness cited by over half of respondents (52%).

Most ads (90%) are not given time to wear in, according to data from Analytic Partners ROI Genome. Marketers are advised to take a “fewer, bigger, longer” approach to creativity; bring media, creative development and measurement much closer together to achieve the “synergy effects” required in a fragmented, low-attention media landscape; and mitigate the perceived risk of creativity using a four-level “creativity stack”: consistency, showmanship, distinctiveness and emotion.


As previously noted by Mike Cessario, Founder/CEO, Liquid Death, creativity can be especially valuable for smaller brands: “If you’re a small company, it’s literally reckless to be safe. Trying to mimic a big company as a small company is reckless … because we can’t afford to buy the eyeballs like the big guys do.”

The Multiplier Playbook report can be read in full here. An accompanying podcast series, taking a deep dive into the findings of the report, will launch on Thursday, May 21st, with Ann Marie Kerwin, WARC’s Americas Editor, talking to Michael Reh, Head of Data Science and Analytics at BERA.ai, about the business value of brand.

A preview episode, featuring WARC’s David Tiltman and Stephanie Fierman, EVP and head of the Brand Practice at the ANA, was released on Thursday, May 14th.

Business

Nigeria’s Population Boom is Changing the Data Center Investment Story

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African Energy Chamber

Investors backing Nigeria’s fast-growing data center sector are betting not just on today’s demand, but on the emergence of one of the world’s largest digital economies over the next three decades

CAPE TOWN, South Africa, June 3, 2026/APO Group/ –Nigeria’s data center expansion is increasingly being framed as a technology story. But at its core, it is a demographics story. Africa’s largest economy is already home to more than 240 million people, and U.N. projections indicate the country could surpass 400 million by 2050, making it the world’s third most populous nation after India and China.

 

What makes that trajectory especially significant for investors is not just population size, but the age and digital profile of that population. Nigeria remains one of the youngest countries globally, with a median age of around 18, while internet penetration has surpassed 50%, creating a rapidly expanding base of mobile-first consumers entering the digital economy each year.

 

This dynamic is fundamentally reshaping the long-term case for digital infrastructure investment. Investors are positioning for what Nigeria could become over the next two decades: one of the world’s largest digital populations, with rising demand for cloud computing, AI-enabled services, fintech platforms, streaming content, enterprise software and sovereign data storage.

This shift is already shaping how the industry is thinking about digital infrastructure across the continent. At African Energy Week 2026 – the continent’s premier energy event – the introduction of an AI and Data Center track – Renegade Intel – reflects growing recognition that data infrastructure is becoming as critical as energy infrastructure to Africa’s economic future. In markets like Nigeria, where population growth is rapidly translating into digital demand, that intersection is now central to long-term investment planning.

Nigeria’s data center market, valued at roughly $288 million in 2025, is projected to surpass $1 billion by 2031, with operators rapidly expanding colocation and cloud capacity in Lagos and other urban hubs. Major players including Equinix, MTN, Rack Center and Open Access Data Centers are scaling infrastructure to capture what they see as long-term structural growth rather than a short-term market cycle.

In 2025, MTN announced a more than $240 million investment into a new Lagos data facility designed to support AI and cloud demand, underscoring how operators are preparing for far larger digital workloads in the years ahead. Recent reports suggest nearly $1 billion in broader data center investments flowing into Nigeria as companies race to expand cloud and AI infrastructure capacity.

 

Data centers are becoming critical infrastructure for Africa’s economic future, but none of this growth happens without energy

Much of that optimism rests on the belief that Nigeria’s digital consumption curve is still in its early stages. Fintech adoption continues to accelerate across the country, streaming platforms are expanding local content distribution, and enterprise cloud migration remains relatively underpenetrated compared to more mature markets. At the same time, artificial intelligence is expected to dramatically increase computing and storage requirements globally, creating additional incentives to localize infrastructure closer to end users.

 

For Nigeria, data localization and sovereign storage are becoming increasingly strategic as governments and businesses seek greater control over where critical information is processed and stored. Building data centers locally is now seen as essential for data control, security and long-term economic growth.

 

Still, the opportunity comes with its challenges. Reliable electricity supply remains one of the biggest constraints on large-scale data center expansion in Nigeria, where operators often rely heavily on backup generation and hybrid power systems. Connectivity improvements, regulatory clarity and long-term energy availability will all play a critical role in determining how quickly infrastructure deployment can scale.

 

“Data centers are becoming critical infrastructure for Africa’s economic future, but none of this growth happens without energy,” says NJ Ayuk, Executive Chairman of the African Energy Chamber. “Countries like Nigeria are seeing rising demand because of demographics, connectivity and digital adoption, but investors also need confidence that long-term power supply can support that expansion.”

 

Nigeria’s population growth alone does not guarantee digital infrastructure success. But when combined with rising internet penetration, fintech adoption, cloud usage and AI-driven computing demand, it creates a scale opportunity few emerging markets can match. Investors are looking beyond today’s market to the scale Nigeria’s digital economy could reach.

Distributed by APO Group on behalf of African Energy Chamber.

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ThinkMarkets launches ChelseaAI, bringing live CFD trading into Artificial Intelligence (AI) assistants

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ThinkMarkets

Traders can check positions, place orders and manage risk through a conversation with Claude or any other MCP-compatible AI assistant, without leaving the tools they already use

LONDON, United Kingdom, June 2, 2026/APO Group/ –ThinkMarkets (www.ThinkMarkets.com) today launches ChelseaAI, a product that connects a live ThinkTrader account directly to an AI assistant. Ask your AI to check your positions, place a trade, analyze current market conditions, or move a stop-loss. It does it. No separate login. No switching apps.

ChelseaAI works through the Model Context Protocol (MCP), an open standard that lets AI assistants connect securely to external services. It works with any MCP-supported assistant. ThinkMarkets recommends Claude, developed by Anthropic, but traders can connect via other popular platforms, such as Grok and ChatGPT.

ChelseaAI is an interface, not an adviser. It executes what the trader instructs. It does not provide recommendations, signals, or investment advice of any kind. The world of trading is evolving from the user interface and charting libraries; the agentic trading revolution will allow users to move beyond interfaces and focus on the underlying product offering.

Control and security

We put a lot of work into the permission model and the funds boundary, not because we had to, but because a product like this only works if people genuinely trust it

Clients choose their permission level before connecting. Read-only gives the AI access to market data, positions, balances, and trading history. Full access adds the ability to place, modify, and close orders. Either level can be changed or revoked instantly from within ThinkTrader.

One limit holds regardless of permission level: ChelseaAI has no access to funds. Deposits, withdrawals, and transfers are excluded from the integration entirely, by design. Every action is recorded in an in-platform audit log that the AI cannot read or alter. Sessions expire after seven days or 24 hours of inactivity.

Quotes

“Our clients are already running AI assistants as part of how they trade. ChelseaAI means their ThinkMarkets account is in that conversation too. We put a lot of work into the permission model and the funds boundary, not because we had to, but because a product like this only works if people genuinely trust it.”

— Nauman Anees, Co-Founder and CEO, ThinkMarkets

Availability

ChelseaAI is available to ThinkTrader account holders from 2nd June 2026 via ThinkTrader (https://apo-opa.co/4dYrSQ7), with support for both live and demo accounts. Available exclusively on ThinkTrader. The integration covers 26 tools across market data, position management, order execution, and account information. Setup takes under two minutes. Full documentation is at www.ThinkMarkets.com.

Distributed by APO Group on behalf of ThinkMarkets.

 

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PayAngel Expands Global Payout Capabilities Through Collaboration with Visa and Currencycloud

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PayAngel

The collaboration enables PayAngel to support faster, more efficient cross border payouts across multiple currencies and countries

LONDON, United Kingdom, June 1, 2026/APO Group/ –PayAngel (https://PayAngel.com), a cross-border payments platform built by migrants and shaped by a lived understanding of the migrant journey, today announced an expanded collaboration with Visa, a world leader in digital payments. Leveraging Currencycloud, a Visa Direct solution, PayAngel will strengthen its multicurrency account and international payout capabilities.

 

The collaboration enables PayAngel to support faster, more efficient cross border payouts across multiple currencies and countries, enhancing how individuals and businesses move money internationally. This capability supports everyday use cases that matter to PayAngel’s customers, from contributing to family milestones and fulfilling communal obligations, to supporting businesses that operate across borders.

It’s fantastic to be collaborating with fintechs such as PayAngel, to help supercharge innovation that improves how money moves for consumers and businesses worldwide

Born out of a desire to challenge the high costs, friction, and lack of transparency that have long defined traditional remittances, PayAngel enables fee free transfers, competitive FX rates, and dependable settlement across 22 African countries, as well as India and Bangladesh. The platform also supports businesses through a web based B2B payments portal that enables collections, disbursements, and cross border settlement without the need for local presence or complex integrations.

By utilising Currencycloud’s regulated infrastructure, PayAngel is able to streamline settlement flows, improve operational efficiency, and expand its ability to serve customers with clarity, control, and confidence. The collaboration aligns with PayAngel’s long term strategy to scale responsibly, deepen trust, and invest in resilient global payments infrastructure.

“Access to dependable, well governed payment rails is essential to supporting globally connected communities,” said Jones Amegbor, CEO at PayAngel. “This collaboration strengthens the infrastructure behind our platform, helping us deliver faster and more efficient cross border payments while staying focused on the human connections those payments represent.”

“Visa Direct is focused on enabling secure, seamless money movement across the global payments ecosystem,” said Philip Konopik, SVP, Head of CMS, Visa Europe. “It’s fantastic to be collaborating with fintechs such as PayAngel, to help supercharge innovation that improves how money moves for consumers and businesses worldwide.”

Distributed by APO Group on behalf of PayAngel.

 

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