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Africa cements its status as a global leader in digital transformation as thousands flock to day one of inaugural GITEX Africa

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Africa cements

Tech leaders from across the continent and the world collaborate and pledge their commitments to accelerate cross-continent investment opportunities

MARRAKECH, Morocco, June 1, 2023/APO Group/ — 

Africa’s rising status as a global leader in digital transformation was firmly cemented during day one of the inaugural GITEX Africa 2023 (www.GITEXAfrica.com), as tech leaders from across the continent and the world gathered to collaborate and pledge their commitments to accelerating cross-continent investment opportunities.  

GITEX Africa, which runs until tomorrow (2 June 2023), in Marrakech, Morocco, welcomed thousands of attendees across its 45,000 sqm of exhibition expanse, with government ministers and private sector executives alike celebrating the collective achievements, and more importantly, advancing the future ambitions of a continent determined to elevate its entrepreneurial innovation economy.

Creating Africa’s own Silicon Valley

Babajide Sanwo-olu, Executive Governor of the Lagos State in Nigeria, was among the keynote speakers at the GITEX Africa Digital Summit.  The Lagos Governor explained how Africa is on the fast-track to become the next Silicon Valley.

He also stressed the importance of investing in African youth, which makes up over 60 percent of the continent’s population, while noting that, according to studies, around 30 percent of investment in Africa is dedicated to the digital economy.

Mr. Sanwo-olu said Lagos is already home to some of Africa’s largest data centres, while the state’s Start-Up Act 2022 and Knowledge, Innovation, Technology, and Entrepreneurship (KITE) Project in the Yaba suburb are propelling Lagos, and Nigeria into a hub of global innovation. 

“The Yaba Start-Up policy will elevate Lagos as a city ready to become a global player,” said Mr. Sanwo-olu. “In a few years, not only will Africa be supplying the bulk of professionals required (in the global IT industry) but it will also be creating a lot of jobs.

“In ten years, Africa will become the place where major global companies such as Microsoft and Meta, will come to recruit intelligent profiles trained in the technical fields in which Africa abounds.”

In its debut edition, GITEX Africa features 900 exhibiting companies and start-ups eager to gain access to meaningful and valuable connections for business development while learning about the vast opportunities in the world’s rising digital economy. 

TalentQL is one of 60-plus Nigerian start-ups this week looking to scale-up its operations and collaborate with fellow innovators and investors. Founded in 2021, TalentQL helps companies build top-tier teams by hiring, developing and managing tech talent remotely.

“The focus for us is to bridge the divide between demand and supply for tech talent in Africa,” said Godwin Nwalozie, Head of Operations at TalentQL, which has operations in Nigeria, the UK, Rwanda, and the USA.

“We help companies hire engineering talent via our diverse and robust pool of data scientists, developers, software, cloud, and cybersecurity professionals, and technical support.  We shorten the process that companies go through to hire talent, and even ensure a cultural fit of candidates so clients have the best possible talent to grow their organisations and scale their products.”

In a few years, not only will Africa be supplying the bulk of professionals required (in the global IT industry) but it will also be creating a lot of jobs

Nwalozie said demand for African talent is now higher than ever: “The supply and the demand are higher now for African talent, and we help these companies access those talents,” he added.  “We’re participating at GITEX Africa to learn from other innovators and to celebrate collaboration to make things better for Africa.”

Promoting financial inclusion through flourishing fintech

Africa’s flourishing fintech sector meanwhile is estimated to reach revenues of US$65 billion by 2030, growing at the world’s fastest rate at 13 times over the next seven years. 

This presents a unique opportunity for the continent to leapfrog outdated stages of technological development and move straight to more advanced solutions that are being debated and scrutinised at GITEX Africa’s Fintech Summit, one of ten dedicated conference tracks at Africa’s most comprehensive leadership conference programme.  

Aalya Ghouli, CEO of DIGIFI and DIGISERV at BNP Paribas, a speaker at the Fintech Summit, said: “GITEX Africa is a unique opportunity to bring together the African ecosystem around a common goal: to accelerate digitalisation in Africa and position the continent as a key global player in the development of technological innovation.

“The number of participants and their backgrounds prove the current effervescence of the continent and its willingness of its states to position digital at the heart of their development strategy.  GITEX Africa plays a major role to support this dynamic.  BNP Paribas has been promoting for years now the financial inclusion and the digitalisation of financial services in Morocco and other African territories. It is natural to support such as a forum and initiative.”

Khalid Elgibaly, President of the Middle East and North Africa Division at Mastercard, will also speak on a fireside chat on GITEX Africa’s Fintech Summit about Fintech as a building block of Africa’s digital future: “Fintechs, with their disruptive and inclusive nature, have emerged as powerful enablers of financial services for previously underserved populations, overcoming traditional barriers such as limited access to banking infrastructure.

“By promoting collaboration and knowledge sharing among stakeholders, GITEX Africa unlocks new opportunities and drives the digital transformation necessary to address the continent’s unique challenges while unlocking its vast potential.”

Supernova Challenge battlers take centre-stage for start-up supremacy

Today will also see some of world’s most innovative start-ups take their next steps into potentially becoming the next African-borne Unicorn.

The GITEX Africa Supernova Challenge, Africa’s most valuable start-up pitch competition with US$100,000 in cash prizes, has pooled a shortlist of 70 disruptive start-ups from 31 countries to battle it out for supremacy across two days of live pitches in front of a 13-strong judging panel of global VCs, angel investors, and accelerators.

The shortlist of Africa’s most coveted start-up pitch competition was selected from more than 300 applications, representing nations from across the globe, including Cameroon, Cyprus, Egypt, France, Gambia, Ghana, India, Israel, Kenya, Korea, Kuwait, Morocco, Nigeria, Pakistan, South Africa, Switzerland, Tunisia, Uganda, UK, USA, and Zambia.

GITEX Africa is held under the High Patronage of His Majesty King Mohammed VI, and hosted by the Digital Development Agency (ADD), under the authority of the Moroccan Ministry of Digital Transition and Administration Reform.

The hyper connector is organised by KAOUN International, the overseas events organising company of Dubai World Trade Centre, which organises GITEX Global in Dubai, UAE, the world’s largest tech and start-up show, rated by tech executives as the world’s best global tech event.

More information is available at www.GITEXAfrica.com.

Distributed by APO Group on behalf of GITEX Africa.

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Enlit Africa seeks contributions that move the conversation from strategy to execution: ensuring a Future Fit Africa

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Africa

Share your expertise with Africa’s power, energy and water community, connect with decision makers from across the value chain and contribute to the conversations shaping the continent’s next generation of infrastructure and investment

CAPE TOWN, South Africa, September 25, 2026/APO Group/ –Speaker submissions are open for Enlit Africa, created by VUKA Group (www.WeAreVuka.com), as it returns to the CTICC, Cape Town from 11–13 May 2027.

Do you have a project, lesson, strategy or innovation that Africa’s energy sector should hear about?

 




  

We invite utilities, project owners, developers, IPPs, commercial and industrial energy users, municipalities, policymakers, regulators, financiers, researchers and industry practitioners to submit abstracts sharing practical experience, case studies, research, projects and lessons from across Africa’s changing energy and water sectors.

What are we looking for?

We particularly encourage non-vendor speakers to submit contributions across:

  1. Enlit Africa Main Stage – From Strategy to Execution
    Policy, market reform, investment, leadership and the decisions required to turn Africa’s energy ambitions into implementation.
  2. Generation
    New capacity, generation technologies, energy security, operating performance and Africa’s evolving energy mix.
  3. Transmission & Distribution
    Grid expansion, modernisation, open access, system operation, cross-border interconnection, digitalisation and infrastructure investment.
  4. Municipal Forum:Municipal management, with an emphasis on electricity and water – with a strong emphasis on service delivery.
  5. Power Hub:Technical advancements in power generation, transmission, distribution and more. Technical presentations encouraged.
  6. Water Hub:Technical insights into water management and solutions.
  7. Water Security Hub: Strategy, finance, management and technology application for water security.
  8. Project & Investment Hub: Project developments, country roundtables, project briefings, finance, and innovative financing models (including M300).
  9. Renewable Energy & Storage:Covering both technical and strategic applications of renewables and storage.

What makes a strong submission?

We want to hear about what is happening on the ground.

Tell us about:

  • A project being implemented or developed
  • A challenge your organisation has solved – or is still trying to solve
  • Lessons from implementation
  • New research or industry findings
  • Innovative financing or commercial models
  • Technologies being deployed in real operating environments
  • Policy or regulatory changes and what they mean in practice
  • Approaches that could be replicated elsewhere in Africa

Preference will be given to submissions that provide practical insights, measurable outcomes and lessons that the wider industry can apply.

Why present at Enlit Africa?

Africa does not need another conversation about what should happen. Help us explore how we make it happen and how we ensure Africa is future fit.

Share your expertise with Africa’s power, energy and water community, connect with decision makers from across the value chain and contribute to the conversations shaping the continent’s next generation of infrastructure and investment.

Submission details

Abstract length: 300–500 words
Submission deadline: 29 January 2027
Speaker feedback: 7 December 2026 – 5 February 2027

Visit the Enlit Africa website to submit your speaker abstract: https://apo-opa.co/4d2TTq2

Distributed by APO Group on behalf of VUKA Group.

 




 

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CEM Africa Awards 2026 set to recognise Africa’s leading Customer Experience (CX) talent and innovation

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CEM Africa Awards

The 2025 awards attracted more than 80 entries and 31 finalists, culminating in eight award winners

The calibre of organisations and individuals recognised through the CEM Africa Awards demonstrates just how much extraordinary CX work is being done across the continent

 




 
JOHANNESBURG, South Africa, September 25, 2026/APO Group/ –Customer experience professionals, teams and organisations across Africa have just days remaining to enter the 2026 CEM Africa Awards, with free applications closing on 30 September 2026.

 

Taking place on 10 November 2026 at the NH Hotel in Sandton, Johannesburg, the Customer Experience Africa Awards form part of the CEM Africa platform and recognise the individuals, teams, technologies and initiatives raising the standard of customer experience across the continent.

For organisations considering whether to enter, the company they could be keeping provides a compelling indication of the calibre of the awards.

A growing roll call of African CX leaders

The 2025 awards attracted more than 80 entries and 31 finalists, culminating in eight award winners. Finalists represented organisations spanning financial services, technology, telecommunications, retail, insurance, public services and social impact.

Among them were Absa, Capitec Bank, Santam, Telesure Investment Holdings, Equity Bank, Takealot.com, NTT DATA, Frogfoot, Telviva, Harambee Youth Employment Accelerator, the University of Pretoria and South Africa’s Department of Social Development.

The 2025 winners included Serisha Iyer of Absa Corporate and Investment Banking, named Rising Star in CX; Alma Angela Olela of Jubilee Health Insurance, named CX Leader of the Year; and Franco Cotumaccio of Shadow Global, winner of Breaking Barriers in CX.

Corporate winners included Telesure Investment Holdings for Best Overall CX Solution, Krisp for Best Use of AI, Telviva for Best Enterprise Contact Centre Platform, Harambee Youth Employment Accelerator for Best Customer Experience Team of the Year and the University of Pretoria for Best Citizen Experience Initiative.

That follows a 2024 edition in which winners included NCBA Bank, MultiChoice, Digital Solutions Group, Absa Bank and Telviva, alongside individual CX leaders from across the continent.

More than a trophy

For entrants, recognition through the CEM Africa Awards puts their work in front of a wider African CX community and an independent judging panel drawn from across the industry.

The 2026 judging panel includes global CX specialist Ian Golding; Andrew (Dré) Enebeli, Head of CX & Engagement at Access Bank; Dr Oliver Museka, President and Founder of IRDM College Eswatini; Jonathan Daniels, Managing Director of CX Centric; Joven Pillay, Partner and Head of Customer Consulting at KPMG; and Qaalfa Dibeehi, Managing Partner at Human2Outcome.

This year’s awards recognise excellence across four broad pillars – People, Innovation, Transformation and Government – covering categories including CX Leader of the Year, Rising Star in CX, Breaking Barriers in CX, Best Overall CX Solution, Best Use of AI, Best Enterprise Contact Centre Platform, Best Customer Experience Team of the Year, Best Digital Transformation in Public Services and Best Citizen Experience Initiative.

“The calibre of organisations and individuals recognised through the CEM Africa Awards demonstrates just how much extraordinary CX work is being done across the continent. These awards give that work a platform. Whether it is a major transformation programme, an innovative use of technology or an individual changing how their organisation thinks about the customer, we want to make sure Africa’s best work is being seen and recognised.”

  • Briteny Price, Event Manager and CEM Africa Awards Director

Final opportunity to enter

Applications for the 2026 CEM Africa Awards are free and remain open until 30 September 2026. Finalists will be announced in October, ahead of the awards ceremony on 10 November at the NH Hotel, Sandton.

Organisations, teams and individuals working to improve customer and citizen experience across Africa are encouraged to submit their entries before the deadline.

Apply for the CEM Africa Awards 2026 by 30 September 2026

Submit your application (https://apo-opa.co/4hdcimx)

Explore the CEM Africa Awards

Visit the CEM Africa Awards website (https://apo-opa.co/4iNXzzM)

Distributed by APO Group on behalf of VUKA Group.

 




  

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Emirates to bring the A350 to Nairobi, introducing next-generation cabin experiences

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Emirates

The introduction of the A350 also marks the first time Emirates’ highly acclaimed Premium Economy cabin will be available to customers flying to and from Kenya, complementing the airline’s enhanced Business and Economy offerings

  • From 25 October, Nairobi becomes the 32nd destination to be served by the Emirates A350
  • Latest-generation aircraft introduces Emirates’ acclaimed Premium Economy cabin to Kenya for the first time, along with enhanced Business and Economy Class cabins
  • Deployment reinforces Emirates’ continued investment in Kenya and commitment to delivering an exceptional customer experience across its Africa network

 




  

Emirates (www.Emirates.com), the world’s largest international airline, will soon serve Nairobi with its newest aircraft type, the Airbus A350 (https://apo-opa.co/47hy1nv). From 25 October 2026, the A350 will operate on EK717 and EK718, bringing Emirates’ latest-generation cabin experience to customers travelling between Dubai and Nairobi. The Emirates A350 is defined by spacious, bright cabins, enhanced technology, connectivity, and the airline’s signature hospitality across all three cabins.

 

The introduction of the A350 also marks the first time Emirates’ highly acclaimed Premium Economy cabin will be available to customers flying to and from Kenya, complementing the airline’s enhanced Business and Economy offerings.

 

Christophe Leloup, Emirates Country Manager in Kenya said, “The arrival of the A350 in Nairobi marks an exciting new chapter for Emirates in Kenya. We’re delighted to bring our latest aircraft and onboard experience to our customers in market, with more comfort, choice and thoughtful touches in every cabin. Combined with our growing flight schedule, the A350 gives customers travelling on the Dubai-Nairobi route something new to discover, while building on the experience they know and love from Emirates.”

 

 

What passengers can expect from the A350

The newest aircraft type to join Emirates’ all widebody fleet, the A350 accommodates 298 passengers in three spacious cabins – Business, Premium Economy and Economy. The bright and airy cabins have been thoughtfully designed to provide more space and comfort in every cabin, whilst cutting-edge technology and enhanced entertainment options elevate every journey.

 

Making its debut in Kenya, Emirates’ Premium Economy cabin offers elevated comfort, comparable to a Business Class experience on many airlines. The cabin is spacious with leather reclining seats that feature a generous pitch, adjustable headrests and more legroom. Customers can enjoy in-seat charging points, a wood-finished side cocktail table, a 13.3-inch TV screen, a generously sized pillow and blanket, complimentary amenity kits on select flights – including the Dubai-Nairobi route – and a globally exclusive sparkling wine, Chandon Vintage Brut 2017.

We’re delighted to bring our latest aircraft and onboard experience to our customers in market, with more comfort, choice and thoughtful touches in every cabin

 

Business Class is configured in a 1-2-1 layout ensuring every passenger has direct aisle access and a spacious, private environment for both work and relaxation. The fully lie-flat seat is wrapped in soft cream leather and features a personal minibar and wireless charging for comfort and convenience. At the back of the cabin is a snack display area allowing passengers to help themselves to refreshments throughout the flight.

 

Economy Class features an all new, airy colour palette of sky blue, bronze and cream, complemented by lighter-toned wood finishings. Each seat features the airline’s upgraded ice inflight entertainment system on a 13.3inch 4K adjustable touchscreen, while generous seat pitch and leather headrests provide support, comfort and extra legroom.

 

 

Continuing to raise the bar in Kenya

The deployment of the A350 follows a series of enhancements to the Emirates customer proposition in Kenya, including the introduction of the third daily flight between Dubai and Nairobi in July. With 21 flights per week, customers have greater flexibility and connections between Kenya and key markets across Europe and the US, via Dubai.

 

Nairobi is also home to Africa’s first Emirates World (https://apo-opa.co/4yeI34C) store, which opened in 2024, offering customers a more immersive way to discover Emirates’ products, while offering more convenience and personalised service.

 

Earlier this year, Emirates introduced further flexibility for customers in Kenya through a partnership with Cellulant, launching a split-payment solution (https://apo-opa.co/4xLYG6R) that allows travellers to combine multiple payment methods across 24-hour instalments when purchasing airfares.

Tickets can be booked now on Emirates.com, the Emirates App, or via both online and offline travel agents as well as Emirates World Store (https://apo-opa.co/46Kglkc) in Nairobi. Emirates continues to offer flexible booking policies for added peace of mind while travelling. Every ticket booked after 10th August 2026 comes with free unlimited dates changes to Dubai and one complimentary date change to anywhere else in the world, in addition to significantly reduced refund fees across all cabins and fare types, allowing passengers to adjust their travel plans with minimal penalties.

Distributed by APO Group on behalf of The Emirates Group.

 




 

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