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NCS unveils innovative suite of AI and digital resilience solutions critical to successful AI adoption

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NCS

Initiatives and new collaborations allow organisations to deploy AI securely and at scale, supported by an NCS AI talent base of 3,000 AI practitioners and 300 AI experts
SINGAPORE – Media OutReach Newswire – 11 July 2024 – Leading technology services firm NCS has launched a suite of Artificial Intelligence (AI) and digital resilience (DR) solutions for organisations looking to re-invent themselves in the AI era. These include frameworks, solutions and accelerators that governments and enterprises in Asia Pacific (APAC) can easily tap to use AI securely and at scale to drive sustainable game-changing innovation.

The launch took place at its annual Impact forum today where NCS CEO, Ng Kuo Pin, addressed over 1,000 leaders and technology practitioners from the region, and shared NCS’ AI-led plans for changing the game. He highlighted two key success factors for organisations – AI adoption and digital resilience – to fully harness the benefits of technology in a world redefined by economic uncertainty, geopolitical tensions and technological challenges.

Ng Kuo Pin, CEO, NCS said, “Across the world, AI is top of mind now, but organisations must not overlook the importance of digital resilience as they embrace AI’s transformational potential. To build a safer and more sustainable future, it is crucial that organisations invest to build a foundation in cybersecurity, data governance and technology that will allow AI to flourish. We believe organisations that master both AI and digital resilience will be the ones that will thrive in this increasingly complex global environment.”

Navigating the AI Journey

NCS’ new suite of solutions include the AI-Digital Resilience (AI+DR) Matrix which enables organisations to build a strategic roadmap that enhances both AI and digital resilience concurrently. Serving as an essential starting point for any organisation embarking on its AI journey, the innovative framework categorises organisations into four quadrants of AI Dust, Missed Opportunity, House of Cards, and Game Changer (see Figure 1), based on their maturity levels of AI adoption and digital resilience. This allows organisations to assess their AI and digital resilience readiness and calibrate key developmental steps as they move down the AI pathway.

Kuo Pin added, “AI will be a game changer and companies must learn the new game – the earlier, the better. Given the speed at which AI evolves and the implications of AI for businesses, working with the right technology partners to help navigate the AI landscape and plug into the right ecosystem is fundamental. Having primed our workforce for the intelligence revolution, NCS is AI-ready and well-positioned to help organisations avoid the pitfalls of AI adoption while unlocking its game-changing value. We will lead with AI inside and outside.”

AI and Digital Resilience Solutions and Accelerators

NCS also introduced Polaris DR, a solution for organisations to assess their digital resilience across five key areas – cybersecurity, data governance, infrastructure scalability, application robustness and operational responsiveness. Leveraging NCS’ expertise in large-scale implementations and operations, Polaris DR will enable them to lay the strong foundation needed for enterprise-wide growth and AI adoption by providing a customised improvement plan to address vulnerabilities in systems, technology infrastructure and IT operations.

To empower clients to deploy AI more securely and efficiently, NCS announced five innovative and repeatable Industry Business Solutions (IBS) embedded with NCS AI Accelerators. The solutions are both standardised and customisable, enabling organisations to accelerate AI deployments in three key areas – customer / citizen experience, workforce productivity, and software engineering – while ensuring consistency and scalability. The solutions not only leverage NCS’ track record in partnering governments and enterprises on their technology journeys, it also taps NCS’ deep industry knowledge and methodologies honed over time, regional AI talent pool, and extensive partnerships with global players in AI technology.

Strategic Partnerships with Global Players

NCS announced several strategic partnerships with industry leaders to further facilitate AI adoption and digital resilience. NCS is partnering Amazon Web Services (AWS) to launch its inaugural Generative AI Centre of Excellence (CoE) for Public Good with AWS’s Generative AI Innovation Centre (GAIIC)[1]. Customised for the APAC public sector, the CoE will leverage AWS’s team of strategists, applied scientists, engineers, and solutions architects through the GAIIC’s Partner Innovation Alliance programme to envision, scope, and accelerate public sector solutions using AWS. The collaboration combines NCS’ end-to-end capabilities and industry experience with AWS’s Generative AI services and global expertise.

Elsie Tan, Country Manager, Worldwide Public Sector, Singapore, AWS said, “We’re excited to collaborate with NCS to establish its inaugural CoE for Public Good that will accelerate the delivery of innovative citizen services. At AWS, we help customers move Generative AI from theory into practice by providing purpose-built services and expert guidance. Through this collaboration, we’ll empower NCS to bring Generative AI workloads to life and help public sector agencies drive impactful outcomes for the people they serve.”

NCS is collaborating with Dell Technologies to leverage Dell AI Factory with NVIDIA, as an early adopter in APAC and Japan to further accelerate adoption of Generative AI solutions by enterprises in the region. With their combined expertise in Generative AI and breadth of industry experience, NCS and Dell are committed to simplifying clients’ AI adoption journeys and enhancing proof of concept efforts. This collaboration allows clients to explore customised and pre-validated solutions to turbocharge their Generative AI projects in a modular manner.

NCS also signed an MOU with Schneider Electric, the global leader in the digital transformation of energy management and automation, as the first-in-Asia partner under Schneider’s Sustainability Partner Program to provide clients end-to-end sustainability offerings and AI-enabled solutions. The partnership additionally leverages the deep expertise of both companies to better address higher density computing demands from Generative AI workloads and meet emissions compliance requirements, through innovations in sustainable and energy-efficient cooling systems for GPUs and CPUs. Clients will also benefit from a holistic suite of green offerings including education, consulting, solutions and services, tailored to better reduce their carbon footprints and progress towards Singapore Green Plan 2030 and Net Zero.

Yoon Young Kim, Cluster President, Singapore and Brunei, Schneider Electric said, “Our partnership with NCS represents a critical step towards setting a new standard in sustainability for data centres. The urgency to decarbonise the energy-intensive data centre sector cannot be overstated, even as Singapore and the rest of the world double down on cutting down greenhouse gas emissions from our operations. By leveraging our respective expertise, we aim to enable clients to achieve new operational efficiencies, reduce their data centre carbon footprints, and realise significant energy cost savings.”

NCS is collaborating with Income Insurance to extend location-based, hourly travel insurance for travellers in Singapore through the innovative Breeze mobile app. With this new offering, Breeze users will soon be able to receive location-based recommendations for FlexiTravel Hourly Insurance that offer pay-per-hour travel insurance for short trips when travelling to nearby countries. Additionally, Income’s motor insurance policy holders can use Breeze to access an in-app module for accident reporting and to contact Income Orange Force for assistance. The partnership lays the foundation for the future use of data and AI to enhance insurance services, such as providing supplementary data for accidents using mobile device sensor analytics.

Peter Tay, Chief Digital Officer, Income Insurance said, “We are constantly looking to work with like-minded partners in closing protection gaps. Through this collaboration with NCS, we are able to leverage smart, real-time data to extend insurance protection to motorists and travellers. With valuable insights and data via Breeze, we can better co-create customer-centric insurance innovations to meet modern lifestyle needs.”

Building the AI Talent Pipeline

As NCS becomes intelligence-led, the company has been infusing AI across the organisation and building a pipeline of future AI talent. It has equipped its 13,000-strong workforce located across APAC with AI-powered services and solutions to enhance productivity and transform how NCS operates and delivers its services. NCS will also create a 3,000-strong AI-certified practitioner base to accelerate implementation and deployment of clients’ AI projects. Over 300 of them will serve as AI experts with deep AI expertise to lead cutting-edge AI innovations. NCS will work with the Infocomm Media Development Authority (IMDA) to achieve these ambitions through the TechSkills Accelerator (TeSA) initiative as well as upskill and reskill their workforce to become confident AI users through courses offered by the Information & Communications (I&C) Jobs Transformation Map Training Partners.

Kiren Kumar, Deputy Chief Executive Officer, IMDA said, “In support of Singapore’s National AI Strategy, IMDA is committed to working with companies to build a strong AI talent ecosystem in Singapore. We will continue to support NCS to upskill their workforce, developing AI practitioners and specialists to build and deploy AI-enabled system.”

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HELI Aims for #1 Position in Middle East and Africa with New Forklift Models and Strategic Investments

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Company Expands Regional Footprint, Hosts 40 Regional Partners at Exclusive Distributors’ Conference in Dubai

DUBAI, United Arab Emirates, November 22, 2024/APO Group/ — 

HELI (www.HELIChina.net), China’s leading forklift manufacturer and a global player in the material handling industry, has unveiled three new forklift models at the opening of its UAE distributor Hala’s state-of-the-art showroom and workshop in Dubai Industrial City.

This launch marks another significant step in HELI’s ongoing expansion in the Middle East and Africa (MEA) region, as the company continues its drive to become the leading forklift brand across the region.

HELI’s mission, Lifting the Future, is driven by a vision to become a global leader, and a singular aim to be ranked among the world’s Top 5 forklift manufacturers. Founded in 1958, HELI has consistently delivered innovative, intelligent logistics solutions, establishing itself as a global first-class integrator of industrial vehicles and intelligent logistics systems. With a people-oriented approach and a commitment to repaying society through high-quality products, HELI’s brand proposition—Empower the World—reflects the company’s dedication to empowering industries worldwide.

Ranked among the top ten forklift manufacturers globally since 2006, HELI’s streamlined strategies in capital, industrial, and innovation chains have fueled rapid growth. Today, HELI’s products are sold in over 150 countries, and in the MEA region, the company has already secured the leading position in 15 African countries, with an expanding presence in the Middle East. With continued investment in new product launches and strategic partnerships, HELI is on track to achieve its ambitious goal of becoming the leading forklift brand across the region.

The new HELI G Series 2.0-ton lithium battery forklift, specifically engineered for the beverage industry, was also introduced at the event. Building on the proven reliability and advanced technology of HELI’s G Series, this model incorporates several innovative features tailored to the unique demands of beverage logistics. These include a flexible adjustable cab height for enhanced operator visibility and safety, an intelligent steering system that prevents sharp turns for smoother operations, and an active safety protection system that decelerates or brakes when personnel approach danger zones, reducing workplace risks. Designed with beverage industry needs in mind, it includes features like single/double pallet forks and a 360-degree vision optimization system for better maneuverability.

The G3 Series forklifts, available in 2-3.5 Ton and 5-10 Ton models, offer key shared advantages that enhance efficiency, safety, and performance. Both models are energy-efficient, with the 2-3.5 Ton version reducing consumption by 15% and the 5-10 Ton featuring a low-noise system. They incorporate advanced safety features, such as pedestrian detection, AI-powered collision warnings, and an optional reversing camera, ensuring a safer work environment. Designed for high performance and reliability, both models require minimal maintenance and are built to handle demanding industrial tasks. The 2-3.5 Ton version offers an enhanced load capacity up to 4.5 meters, while the 5-10 Ton excels in climbing performance. Additionally, ergonomic features like reduced steering effort and low-noise operation improve operator comfort and productivity.

With the increasing focus on electrification, we are providing customers with clean energy alternatives that align with global sustainability goals

Together, the G3 Series forklifts deliver a reliable, cost-effective solution for businesses seeking safety, efficiency, and durability in their material handling equipment.

“These new models reflect HELI’s commitment to addressing the growing demand for sustainable and efficient material handling solutions in the region. With the increasing focus on electrification, we are providing customers with clean energy alternatives that align with global sustainability goals and empowering our partners to achieve #1 status in their respective markets,” said Guan Lei, General Manager of HELI Middle East FZCO.

During the showroom opening, Mathew Abraham, Managing Director of Hala, HELI’s UAE distributor, emphasized the potential of the partnership, noting, “With HELI’s world-class technology and our deep understanding of the regional market, we are well-positioned to offer comprehensive solutions, ensuring the highest standards of after-sales support and sustainability.”

HELI’s growth in the region is underscored by its ongoing investment in infrastructure. The company is currently leasing between 6,000 and 8,000 square meters of space in the Middle East to expand its service capabilities and provide quicker, localized support. These efforts are aligned with HELI’s strategic goals and reinforce its position as a key player in the material handling and logistics sectors.

At a closed-door distributors conference held this week, 40 partners from across the region gathered to discuss HELI’s product innovations and regional growth strategies. The conference highlighted the company’s vision for the future and its strong partnerships with regional distributors. The theme of the conference, “Together We Thrive, Limits We Defy,” reflected the shared ambition to work harder with determination, pushing past boundaries and striving for excellence.

Recent industry data from the World Industrial Truck Statistics (WITS) shows HELI’s growing presence in the UAE, where it is now the second-largest forklift brand. This growth, coupled with a rising shift toward electrification, further positions HELI as a leader in the MEA region. The company’s success in Africa, where it holds the #1 position in 15 countries, demonstrates the strength of its offering and its ability to meet local market needs.

Chen Xianyou, Vice General Manager of Anhui HELI Co., Ltd, emphasized, “Our continued investment in the MEA region is a testament to our long-term vision. We are focused on achieving sustainable growth, backed by our strong after-sales service network, and building lasting relationships with our regional partners.”

With its leadership position in China for 33 consecutive years and a growing footprint in the Middle East and Africa, HELI is poised to become a globally recognized brand in the material handling industry.

Distributed by APO Group on behalf of HELI.

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West Africa Deal Summit 2024 calls for regional collaboration to unlock catalytic capital, rewards outstanding organisations

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West Africa Deal Summit

The summit closed with an invitation to the Africa Impact Summit 2025 scheduled for June 11-12, 2025, in Accra, Ghana

LAGOS, Nigeria, November 22, 2024/APO Group/ — 

The 2024 West Africa Deal Summit (WADS) (www.WestAfricaDealSummit.org) concluded on Wednesday, with a call for more regional collaboration to mobilise catalytic capital to address West Africa’s unique socioeconomic challenges. The two-day event attended by over 400 investors, entrepreneurs, government representatives, and thought leaders, focused on building innovative financing mechanisms. 

The summit themed “Actions to Deepen Catalytic Capital in West Africa” organised by the Impact Investors Foundation, Impact Investing Ghana alongside impact investing taskforces in Burkina Faso, Senegal and Cote d’Ivoire highlighted several other priority actions in a joint statement issued at the event’s close. 

One of the highlights of the summit was the launch of two transformative reports – Catalytic Capital in Nigeria (https://apo-opa.co/3ZiaMGL) and Context Mapping and Market Landscape for Catalytic Capital in Nigeria (https://apo-opa.co/3CCKEO7),  that identified organisations deploying catalytic capital in Nigeria; spotlighted the types of investments they make and their impact; and mapped the spectrum of capital used in Nigeria. 

Catalytic capital, strong governance, regional collaboration, and innovative financing mechanisms are essential for leveraging West Africa’s potential

At the end of the two-day summit, the Impact Investors Foundation in partnership with LEAP Africa also celebrated trailblazing organisations for their meaningful contributions to environmental and social causes. Alitheia Capital Management bagged the Impact Investor of the Year 2024, FAMASI Limited was conferred with the Social Enterprise of the Year 2024 while Centre for Legal Support and Inmates Rehabilitation (CELSIR) bagged the Innocent Chukwuma Award for Social Impact, 2024.  In the Social Innovators Programme Award categories by LEAP Africa, FarmSpeak Technology and Power Wheels Electricals received the Outstanding Fellow Award; the Seyi Bickersteth Award for Financial Accountability 2024 recipient was Read To Learn Foundation while Natal Cares bagged the Innocent Chukwuma Award for Youth and Gender Empowerment 2024. 

The IIF and Nigeria Office for Philanthropy and Impact Investing (NPO) also jointly awarded the Deputy Speaker of the House of Representatives, Rt. Hon. Benjamin Kalu with the Policy Champion for Philanthropy and Impact Investing award for his role in championing Nigeria’s first-ever legislation on impact investing and philanthropy. 

Etemore Glover, CEO of the Impact Investors Foundation, highlighted the collective commitment of summit participants to accelerating efforts in building national and regional ecosystems that drive resilience and sustainable growth. 

“We, the impact investing community, commit to building national and regional ecosystems that foster sustainable growth and resilience. Catalytic capital, strong governance, regional collaboration, and innovative financing mechanisms are essential for leveraging West Africa’s potential,” she said. 

The joint statement was issued by Mirabelle Moreaux, Board Vice Chair, Impact Investing Ghana (IIGh); Etemore Glover, CEO, Impact Investors Foundation; Amma Lartey, CEO, Impact Investing Ghana; Yacouba Ouedraogo (PhD), Member, Burkina Faso Impact Investing Taskforce and Co-founder, Africa Impact Investing Partnerships Centre and Bowel Diop, Member, Senegal Impact Investing Taskforce. 

Key initiatives outlined in the joint statement include strengthening regional collaboration and Knowledge Exchange; Mobilising Local Capital; Encouraging Innovation and Collaboration for Systemic Change; Strengthening Good Governance and Capacity-Building for MSMEs; and promoting Data-Driven Design and Execution. The summit closed with an invitation to the Africa Impact Summit 2025 (https://apo-opa.co/3OleFV3) scheduled for June 11-12, 2025, in Accra, Ghana. 

Distributed by APO Group on behalf of West Africa Deal Summit.

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How 5G Transforms Life: A Foreigner’s Journey Through East China’s Digital Revolution

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World Internet Conference Summit

HANGZHOU, CHINA – Media OutReach Newswire – 22 November 2024 – As the 2024 World Internet Conference Summit opened in Wuzhen, Zhejiang province on November 20, showcasing China’s latest achievements in artificial intelligence and digital technology, a foreigner who has called China home for 15 years witnessed firsthand how one particular technology – 5G – is revolutionizing everyday life in this eastern province.

Yegor Shyshov, who has lived through China’s digital transformation, found himself amazed by the practical applications of 5G technology beyond mere phone services. From smart manufacturing to autonomous vehicles and remote healthcare, his journey through Zhejiang province revealed how the technology showcased at Wuzhen is already improving lives in neighboring cities.

“These applications are not just exhibition pieces – they’re already changing how people work and live,” said Shyshov, as he toured various 5G-enabled facilities across the province.

In Zhejiang’s Yiwu city, blankets are being weaved in bulk by Truelove, one of China’s leading blanket makers, under the custody of 5G-empowered AI system.

“The inspection for broken threads used to be the toughest job,” Zhang Xiaomao, a chief engineer at Truelove’s smart manufacturing sector, told Shyshov. “In cooperation with China Mobile, we rolled out the 5G+AI visual quality monitoring system, after 18 months of testing.”

The system is able to monitor the threads while they are being weaved, Zhang said, adding that it could stop a warp knitting machine when a broken thread is detected, ensuring accurate quality control.

“There are 24 cameras installed on a warp knitting machine, in short, we have installed ‘electronic eyes’ on our machine, which can realize real-time monitoring of 8,000 threads,” he said.

Upon detection of broken threads, the system automatically halts production, reducing defects by 90% while processing 40 million images daily. The efficiency gains are remarkable: one worker can now manage 12 machines, triple the previous capacity of four.

While the 5G buildout brought revolution in industries, it can be better felt in people’s daily life, as phone service has long become a modern necessity. However, 5G is ready to make big changes in areas beyond that little plate of screen.

Some self-driving mini shuttle buses are currently on its trial operation around the Jinyi Lake in Jinyi New District, Jinhua city.

Shyshov went to take one of the buses — the 5.8-meter-long vehicle has eight passenger seats and can travel at a speed of 20 km/h. It is installed with five LIDAR (Light Detection And Ranging) and five cameras, which enable it to give way to pedestrians if detected, and bring itself to halt upon reaching designated stops.

While the vehicle drives itself, a safety staff sits at the driver’s cab to ensure safe operations. These vehicles are currently on trial service for now, providing transport between seven stops along a 6.5-kilometer-long loop within a limited area

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