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Customer Experience Management (CEM) Africa 2026 Welcomes Three Influential Global Speakers

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CEM

Together, they represent three distinct but complementary perspectives on leadership, customer experience and business transformation

I am particularly keen to explore Cape Town’s seamless integration of global brands and unique local retailers, alongside its exceptional culinary scene and vibrant public spaces

CAPE TOWN, South Africa, July 28, 2026/APO Group/ –CEM Africa, Africa’s leading customer experience conference, has announced three internationally respected speakers who will take to the stage at CEM Africa 2026, taking place from 18 – 20 August 2026 in Cape Town.

 

Bringing together senior leaders from customer experience, marketing, digital transformation, retail, customer service and business strategy, CEM Africa continues to attract influential voices who challenge conventional thinking and share practical insights that organisations can apply to create stronger customer relationships and better business outcomes.

Joining this year’s programme are Martin Urrutia, Global Head of Retail Experience at The LEGO Group; Bruce Whitfield, one of South Africa’s most respected business journalists and best-selling authors; and Zahirah Variawa, Emmy-nominated television presenter, award-winning travel producer and destination marketing strategist.

Together, they represent three distinct but complementary perspectives on leadership, customer experience and business transformation.

Creating World-Class Customer Experiences

Making his South African debut at CEM Africa, Martin Urrutia brings extensive global expertise in retail experience design and customer engagement.

As the Global Head of Retail Experience at The LEGO Group, Martin leads the development of retail concepts and customer experiences that strengthen one of the world’s most recognised brands. His work demonstrates how thoughtful experience design, innovation and brand strategy can be translated into commercially successful customer experiences across global markets.

During his session, Martin will share practical insights into designing memorable retail experiences that strengthen customer relationships while delivering measurable business value.

Speaking ahead of his visit to Cape Town, Martin said:

“During my visit to Cape Town, I look forward to engaging with the city’s authentic experiences, local culture, and distinctive destinations, all of which continue to inform and inspire the retail and brand experiences I create. I am particularly keen to explore Cape Town’s seamless integration of global brands and unique local retailers, alongside its exceptional culinary scene and vibrant public spaces — environments that foster connection, discovery, and new perspectives.”

Leadership in an Age of Uncertainty

Bruce Whitfield has built a reputation as one of South Africa’s most trusted business commentators, interviewing some of the world’s leading executives, entrepreneurs and innovators throughout his career. Drawing on decades of experience covering business, leadership and economic change, Bruce will explore how leaders can make better decisions, embrace uncertainty and identify opportunity in rapidly changing environments.

His keynote will challenge delegates to rethink how resilience, adaptability and decisive leadership can become competitive advantages in today’s business landscape.

The Power of Storytelling to Shape Experiences

Joining the programme is Zahirah Variawa, whose career spans more than 16 years across Africa, the Middle East and international markets.

An Emmy-nominated television presenter, award-winning travel producer, content creator and destination marketing strategist, Zahirah has partnered with tourism boards, governments, airlines and luxury hospitality brands to shape how destinations are experienced and remembered. Beyond broadcasting, she advises governments and international organisations on destination marketing strategy, facilitates industry dialogue and champions tourism as a catalyst for economic growth across Africa.

At CEM Africa 2026, Zahirah will explore how storytelling, human connection and authentic experiences influence perception, build trust and create lasting emotional connections. Her session will demonstrate why the principles of destination branding and experience design are increasingly relevant to organisations seeking to differentiate themselves through customer experience.

A Platform for Africa’s Customer Experience Leaders

The announcement reinforces CEM Africa’s position as the continent’s premier gathering for senior customer experience professionals, bringing together business leaders to explore the ideas, strategies and innovations shaping the future of customer engagement.

From world-class retail innovation and leadership to the power of storytelling, delegates will gain practical insights from speakers whose experience extends well beyond traditional customer experience disciplines. Together, they demonstrate that exceptional customer experiences are shaped by design, strengthened by leadership and brought to life through authentic human connection.

CEM Africa 2026 takes place in Cape Town from 18–20 August 2026, bringing together senior decision-makers from financial services, retail, telecommunications, healthcare, technology, government and other leading industries for three days of learning, networking and business collaboration.

For more information and to register, visit the CEM Africa website.

CEM Africa.com (https://apo-opa.co/4wtCFtN)

View the event programme https://apo-opa.co/4wr3j6r

Ticket Options https://apo-opa.co/4bgs9gQ

Distributed by APO Group on behalf of VUKA Group.

Energy

Gabon Opens the Next Chapter of Offshore Growth as Hydrocarbons Minister Clotaire Kondja Joins African Energy Week (AEW) 2026

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African Energy Chamber

Gabon Petroleum and Gas Minister Clotaire Kondja will speak at AEW 2026, highlighting offshore expansion, gas reforms and new investment opportunities across the country

CAPE TOWN, South Africa, July 27, 2026/APO Group/ –Clotaire Kondja, Gabon’s Minister of Petroleum and Gas, has been confirmed as a speaker at African Energy Week (AEW) 2026, bringing one of Central Africa’s foremost architects of upstream reform to the continent’s premier energy investment event. Since taking office in January 2026, Minister Kondja has accelerated efforts to attract international capital, unlock Gabon’s largely untapped offshore potential and commercialize its substantial natural gas resources.

Taking place in Cape Town from October 12‒16, AEW 2026 serves as the continent’s leading platform for energy investment, convening government leaders, operators, financiers and technology providers to drive deals across Africa’s oil, gas and energy sectors. With more than 2 billion barrels of proven oil reserves and significant untapped offshore acreage, Gabon continues to offer prolific investment opportunities that will be showcased to global investors in Cape Town.

Around 72% of the country’s deepwater acreage remains unexplored, and the government is actively opening new opportunities for investors. Speaking at the Invest in African Energy Forum in Paris in April, Minister Kondja confirmed that Gabon expected to finalize PSCs with ExxonMobil and bp, converting MoUs signed in October 2025 into active deepwater exploration licenses. The government’s modernized Hydrocarbons Code and enhanced fiscal framework are further strengthening the investment case, creating competitive conditions for companies pursuing frontier exploration, mature field redevelopment and long-term production growth.

Minister Clotaire Kondja is leading a new era of investment across Gabon’s oil and gas sector through competitive reforms, frontier exploration and strategic gas development

Upstream investors are targeting frontier offshore blocks and redevelopment of mature assets, while midstream opportunities include new pipelines, storage infrastructure and refinery upgrades. At the same time, the government’s gas modernization agenda is opening investment across LNG exports, gas-to-power projects and downstream industrial gas applications as Gabon positions itself as a regional petroleum and gas hub. The government has also eliminated signature bonuses for deepwater and ultra-deepwater blocks while launching a 2026 licensing campaign covering roughly 70% of the country’s available offshore acreage.

A new investor-friendly Gas Code is under development, complemented by plans for a 130‒150-km pipeline linking Gamba to Libreville by early 2028. The strategy is supported by Perenco’s $2 billion Cap Lopez LNG project, expected to begin operations in 2026 through an FLNG facility capable of producing 700,000 tons of LNG and 25,000 tons of LPG annually while significantly reducing gas flaring.

Investment activity is gathering pace across the sector. BW Energy, Panoro Energy and Gabon Oil Company approved the $300 million Bourdon offshore development in May 2026, targeting first oil in the first quarter of 2028 from approximately 25 million barrels of recoverable reserves. BW Energy and Panoro Energy are also progressing the MaBoMo Phase 2 development, expected to deliver first oil during the first half of 2027, while Assala Energy’s Magoga-A discovery confirmed 8m of net oil play in the Gamba Sandstone formation. Meanwhile, investment continues to accelerate across the midstream segment through planned gas gathering infrastructure, expanded storage capacity and refinery modernization, supporting the government’s ambition of building an integrated petroleum industry while capturing greater value from domestic gas production.

“Minister Clotaire Kondja is leading a new era of investment across Gabon’s oil and gas sector through competitive reforms, frontier exploration and strategic gas development. As Gabon opens new offshore opportunities and advances major infrastructure projects, his insights at AEW 2026 will be invaluable for investors looking to participate in one of Africa’s most dynamic energy markets,” says NJ Ayuk, Executive Chairman, African Energy Chamber.

Beyond showcasing Gabon’s investment agenda, Minister Kondja’s participation will contribute to broader discussions on how African producers can remain globally competitive amid shifting capital flows, evolving energy demand and growing pressure to deliver long-term energy security. His perspective will add to high-level dialogue between policymakers, operators and financiers focused on accelerating investment and strengthening Africa’s role in the global energy landscape.

Distributed by APO Group on behalf of African Energy Chamber.

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Power Africa Today Brings Global Policymakers, Regulators and Market Experts to African Energy Week (AEW) 2026

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African Energy Week

Power Africa Today has confirmed leading policymakers, regulators and energy experts as speakers at AEW 2026, strengthening dialogue on Africa’s evolving electricity investment landscape

CAPE TOWN, South Africa, July 27, 2026/APO Group/ –The inaugural Power Africa Today conference,  taking place at African Energy Week (AEW) 2026, in Cape Town on October 12- 16, will convene a strong lineup of senior policymakers, regulators, researchers and industry leaders at The new platform will examine the policy, financing and infrastructure needed to expand electricity access modernize transmission networks and accelerate investment across Africa’s power sector.

Reflecting the global nature of Africa’s power transition, representatives from the African Union, Brazil’s Ministry of Environment and Climate Change, the Zimbabwe Energy Regulatory Authority (ZERA) and S&P Global Energy join the event as speakers. Their participation underscores growing collaboration between governments, regulators and market intelligence providers as countries work to strengthen electricity systems, modernize regulatory frameworks and expand investment across the power value chain.

Among the confirmed speakers is Letaro D. Metaboge, Commissioner of Infrastructure and Energy at the African Union, whose work supports continental energy integration through the African Single Electricity Market and the Program for Infrastructure Development in Africa. As regional power pools advance regulatory harmonization and cross-border electricity trading, Metaboge will be well-positioned to provide insights into policy reform designed to strengthen interconnected electricity markets and unlock larger-scale infrastructure investment.

By bringing together distinguished voices from across the global energy landscape, AEW 2026 is creating the platform for the conversations and partnerships

The conference will also feature Carlos Roberto de Carvalho de Fonesca, Head of the Unit of International Affairs at Brazil’s Ministry of Environment and Climate Change. The ministry oversees Brazil’s international engagement on climate policy, environmental governance and sustainable development, with the country expanding cooperation with developing economies on clean energy and climate initiatives.

Joining the lineup is Edington T. Mzambani, CEO, ZERA, which has remained active throughout 2026 with regulatory reforms and digital modernization initiatives. Recent milestones include the launch of the ZERA AI Bot, consumer fuel price adjustments and continues efforts to strengthen Zimbabwe’s independent power producer framework and energy regulatory environment.  ​

Providing a global market perspective, Silvia Macri, Associate Director of Power and Renewables Research, S&P Global Energy, brings extensive expertise covering African electricity markets, renewable energy investment and power sector fundamentals. S&P Global Energy’s latest research highlights the importance of transmission infrastructure, financing and regulatory certainty in unlocking the continent’s substantial power investment opportunities.

“Power Africa Today reflects the growing recognition that solving Africa’s energy challenges requires stronger collaboration between governments, regulators, investors and industry leaders. By bringing together distinguished voices from across the global energy landscape, AEW 2026 is creating the platform for the conversations and partnerships that will help shape Africa’s power future,” says NJ Ayuk, Executive Chairman, African Energy Chamber.

As the newest platform within AEW 2026, Power Africa Today arrives as investment in Africa’s electricity sector gathers pace. By convening senior representatives from multilateral institutions, governments, regulators and global market intelligence organizations, the conference reinforces AEW’s role as a meeting place for the stakeholders driving the next phase of power sector development across Africa.

Distributed by APO Group on behalf of African Energy Chamber.

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Business

Nominations open for the African Infrastructure Elites 2026/2027

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VUKA Group

From utility executives and engineers to project developers, innovators and financiers, the Elites recognises those helping to expand access, strengthen infrastructure and accelerate sustainable development across the continent

CAPE TOWN, South Africa, July 27, 2026/APO Group/ –​Nominations are officially open for the 11th edition of the African Infrastructure Elites: Projects and People, brought to you by ESI Africa, part of VUKA Group (www.WeAreVUKA.com).

The annual initiative celebrates the visionary leaders, emerging talent and transformative projects making a measurable difference across Africa’s power, energy, water and transport sectors. From utility executives and engineers to project developers, innovators and financiers, the Elites recognises those helping to expand access, strengthen infrastructure and accelerate sustainable development across the continent.

Access and Affordability empowers security for All

This year’s theme, Access and Affordability empower security for All, speaks directly to one of Africa’s most pressing development imperatives. Reliable and affordable access to energy and power, clean potable water and sanitation, and sustainable and clean transport remains fundamental to economic growth, social wellbeing and long-term resilience.

Nominations are invited across a range of categories, including:

  • Leadership and Rising Stars
  • Grid-tied and Off-grid Projects
  • Smart and Digital Solutions
  • Clean Transport and Energy at Mines
  • Water and Sanitation
  • Finance and Investment

Successful nominees will be considered for inclusion in the African Infrastructure Elites 2026/2027 publication, supported by exposure through ESI Africa’s multimedia platforms, industry events, webinars and dedicated social media campaigns.

Organisations and individuals may nominate colleagues, industry partners, innovative projects or their own work. Strong submissions should clearly demonstrate the project or leader’s achievements, impact, innovation and the potential for the work to be replicated elsewhere in Africa.

All entries will be independently evaluated on merit by the African Elites Advisory Board, comprising respected experts from across the industry.

Nominations close on 2 October 2026. Late submissions will not be accepted.

Nominate an outstanding person or project and help celebrate the African visionaries building a more reliable, inclusive and sustainable future.

Submit a nomination: (https://apo-opa.co/4wo3CyF)

Distributed by APO Group on behalf of VUKA Group.

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