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Emirates wishes customers ‘Ramadan Mubarak’ and honours the Holy Month

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4 months ago

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Emirates

For the month of Ramadan, customers breaking their fast across all cabin classes to select destinations will be offered nutritionally balanced Ramadan meal boxes

DUBAI, United Arab Emirates, February 16, 2026/APO Group/ –Reflecting the spirit of togetherness and generosity during the Holy Month of Ramadan, Emirates (www.Emirates.com) will share thousands of iftar boxes for fasting customers both onboard and at boarding gates, offer complimentary Emirates prayer mats, screen an array of religious content and popular TV shows on ice, and present traditional Ramadan dishes in the lounges.

Emirates Iftar boxes at Boarding Gates

For the comfort of all fasting customers, complimentary iftar boxes to help break the fast containing water, laban, a banana, and dates are distributed at select Emirates Boarding Gates during iftar time.

Emirates Ramadan meal boxes and prayer mats onboard

For the month of Ramadan, customers breaking their fast across all cabin classes to select destinations will be offered nutritionally balanced Ramadan meal boxes. Iftar meals are served in bespoke boxes designed by Emirates to represent the geometric design of traditional Islamic art. The meal boxes include traditional dates, light bites of hummus, moutabel or muhammara with Arabic bread, a hearty chicken mossakan sandwich or herbed chicken sandwich, sweet treats of chocolate almonds, baklawa pistachio mamoul or baklawa pine seed cashew, and laban. Emirates’ Ramadan boxes are served in addition to the regular hot meal service.

To ensure the highest levels of accuracy for fasting Muslim passengers, Emirates uses a unique tool to calculate the correct timings for imsak (the time to commence fasting) and iftar while inflight, based on the times of the sunrise and sunset of the location the flight is passing by using the aircraft’s longitude, latitude, and altitude. When the sun sets, passengers will be officially informed of the iftar time by the captain.

Emirates also has special keepsake prayer mats on all flights, which are available by request to Cabin Crew.

Ramadan refreshments in the lounges

Across the 7 Emirates Lounges in Dubai International Airport (DXB), an array of Arabic sweets, dates and coffee will be offered during Ramadan. Traditional dishes available in First and Business Class lounges will include a selection of hot and cold Arabic mezze, lentil soup, Arabic mixed grill with tahina, lamb kabsa, chicken machboos with cucumber yoghurt sauce, lamb shanks ouzi with hashweh rice and dakous, followed by desserts of pistachio kunafa, kathayef cream, basbousa saffron, kitta cheesecake, cheese kunafa, walnut kathayef, homemade Arabic coffee and dates ice cream or baklawa ice cream, a host of traditional Arabic pastries, and classic drinks of jallab and laban. Emirates Lounges in Cairo and Jeddah will also serve an array of delicious Ramadan dishes.

Emirates Lounges have dedicated prayer rooms and ablution facilities to ensure a peaceful environment for worship.

Ramadan content and popular series on ice

For the duration of the Holy Month, Emirates ice will feature special religious content including Kheir Qodwa, Qalb Al Mo’men, Wa Yatoub Allah Alaykom, Al Huqooq Al Sharaeya, and Nafhat in Arabic. In Urdu, ice will feature Ramadan Mah e Rehmat and Hoshyarian. The Holy Qur’an is also available on ice.

Popular series and dramas will be available such as Ma Taraho Laysa Kama Yabdo, Febrayer Al Aswad and Al Mtwassf as well as Hazza. Amongst more than 6500 channels of on demand entertainment on ice, there are up to 450 channels of movies and TV in the Arabic language, as well as 400 channels of Arabic music and podcasts.

Emirates’ new Bukhoor Scents for Ramadan

To enhance the Ramadan spirit at home and set the mood, Emirates has launched a new range of Bukhoor scents perfect for the season. The new home fragrances include the bestselling Oud Rose with notes of raspberry, rose, geranium, oud, patchouli and vanilla, as well as new additions Dreamy Nights featuring sweet green citrus, sweet balsam, jasmine, amber, cedar and spicy vanilla, and finally Sacred Ember with notes of saffron, lavender, bergamot, musk, tobacco and cedar. Ideal for Ramadan gifting, each 70g pot of Bukhoor is available for USD 52 in the Emirates Official Store (http://apo-opa.co/4aRQGsy), in an elegant white and gold design featuring Emirates’ signature Ghaf tree motif.

Supporting Emirates customers on Umrah

For Umrah groups travelling to Jeddah and Medina during the Holy Month, Ramadan boxes will be served inflight. Customers are also entitled to check in one bottle of ‘ZAMZAM’ – Islamic holy water containing up to 5 litres per person at Dubai International Airport (DXB) and various airports in the Kingdom of Saudi Arabia.

Ramadan Awareness Training for Emirates staff

Emirates provides Ramadan awareness training for its cabin crew and on ground teams in Dubai and across its network. Special training resources have been provided to ensure operational teams are aware of the Holy Month, understand the cultural significance and nuances of this time and recognise specific practices that Muslims engage in, so they are prepared to provide the highest levels of service to customers throughout their travel experience.

Distributed by APO Group on behalf of The Emirates Group.

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Travel & Tourism

Smooth take-off for new Terminal 2 at Hong Kong International Airport

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2 weeks ago

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May 29, 2026

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HONG KONG SAR – Media OutReach Newswire – 29 May 2026 – Hong Kong International Airport (HKIA) embarked on a new era on 27 May, with the successful launch of the expanded Terminal 2 (T2), further boosting the city’s position as global aviation hub.

In 2025, HKIA handled 61 million passenger trips, representing a year-on-year growth of 15%. It has recently garnered several prestigious recognitions for its outstanding performance in areas including security processing, aviation infrastructure, passenger services, and continuous enhancement of passenger facilities.

HKIA was crowned “Best Airport in the World” at the Global Travel Awards 2026, and was voted “Best Airport in China” in the 2026 TTG China Travel Awards for the third year in a row.

Spanning 300,000 square metres, the new T2 is designed and equipped to serve both departing and arriving passengers. The departures hall of T2 features eight check-in aisles, with 68 express self-bag drop counters, 58 smart check-in kiosks and 108 hybrid check-in counters.

Large LED displays are installed at different levels of T2, with 3D contents and ocean-themed videos creating a vibrant atmosphere. The food court at the departures hall serves passengers with eight catering outlets, four of which operate around the clock, while 12 shops offer a variety of products, including travel necessities and souvenirs.

Speaking at the opening ceremony on 22 May, Michael Wong, Acting Financial Secretary of the Hong Kong Special Administrative Region Government, said, “The government will continue to adopt a multi-pronged approach to strengthen HKIA’s position as an international aviation hub, including accelerating the expansion of the aviation network, enhancing intermodal connectivity with the (Guangdong-Hong Kong-Macao) Greater Bay Area, and advancing the development of the Airport City. In particular, we will proactively align with and work on the National 15th Five-Year Plan, and fully support Hong Kong’s role as an international aviation hub.”

Fred Lam, Chairman of Airport Authority Hong Kong (AAHK), said the opening of T2 is another milestone of the airport’s development. “Positioned as a terminal for leisure travel, T2’s design prioritises efficiency and passenger comfort. We attend to every detail, leveraging technology extensively to enable efficient self-check in, self-bag drop and smooth immigration clearance,” he said.

Vivian Cheung, Chief Executive Officer of AAHK said the Authority was delighted to see the smooth relocation of airline partners to T2 and the positive passenger response to the new facilities.

“We have a lot of LED, animation, and new designs emphasising technology, and we have our in-house design for self-check in system, which only requires 45 seconds to go through the entire process. We want to help the airlines to migrate to a full-automation process, which will actually help passengers have better experiences and also reduce the labour needs,” she said.

 

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Business

Emirates is reconnecting the world through Dubai with 96% of its global network restored

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1 month ago

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May 5, 2026

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From 8 May to 31 August 2026, Emirates Skywards members can enjoy accelerated access to the programme’s premium tiers through reduced tier requirements and Bonus Tier Miles on Emirates and flydubai flights

DUBAI, United Arab Emirates, May 4, 2026/APO Group/ –Emirates (www.Emirates.com) is marking a near-full return to operations, with 96% of its global network now restored, following a period of disruption. In the past weeks, the airline has progressively resumed services across the Americas, Europe, Africa, West Asia, the Middle East/GCC, the Far East and Australasia.

 

Today, the airline operates to 137 destinations across 72 countries, with over 1,300 weekly frequencies, representing 75% of pre-disruption capacity. The airline is offering more flights, more seats and more options each day while reaffirming Dubai’s position as a vital hub through which global travel moves.

Even as it operated with a reduced schedule, Emirates carried 4.7 million passengers* during the disruption, a testament to the enduring demand for travel and the trust that travellers continued to place in the airline to get them where they needed to go.

The Emirates experience, wherever you’re going 

Wherever Emirates customers choose to fly, they can expect a best-in-class onboard and onground experience, defined by exceptional comfort, genuine hospitality, and a level of service that has set the standard for long-haul travel.

Onboard, customers enjoy a unique culinary experience, with regionally inspired, multi-course menus developed by a team of award-winning chefs and complemented by a wide selection of premium beverages. Emirates’ award-winning ice inflight entertainment system offers more than 6,500 channels of the best global content in almost 40 languages, including movies, TV shows, music, podcasts, games, audiobooks and more, ensuring there is no such thing as a long flight.

And for those who need to stay connected, high-speed Wi-Fi keeps customers reachable at 40,000 feet. Emirates now has Starlink connectivity live on 28 aircraft, delivering ultra-fast, reliable internet in the air.

Enjoy flexible travel and rewards 

Emirates is giving customers more reasons to travel with confidence with flexible rebooking, Dubai Connect stopover experiences and enhanced Skywards benefits:

  • Flexible bookings: Customers booked from 2 April will enjoy added flexibility, with one free date change included across all cabin classes. Customers who have booked with Emirates can also hold a fare for 24 hours free of charge.
  • Dubai Connect: For customers with extended transit times in Dubai from 6 to 26 hours, Emirates’ Dubai Connect programme turns a long layover into a comfortable stopover, courtesy of the airline. Eligible customers will enjoy complimentary hotel accommodation at a 4 or 5-star property, airport transfers, meals, and, where required, a UAE entry visa. Available to passengers across all cabin classes with qualifying connection times, Dubai Connect can be booked up to 12 hours ahead via Manage Your Booking (https://apo-opa.co/49amBmQ) on www.Emirates.com. Terms and conditions apply (https://apo-opa.co/4tPG197)
  • Skywards: From 8 May to 31 August 2026, Emirates Skywards members can enjoy accelerated access to the programme’s premium tiers through reduced tier requirements and Bonus Tier Miles on Emirates and flydubai flights.

Emirates operates three daily flights to Johannesburg, ten weekly flights to Cape Town (with EK772 currently operating three times a week), and four weekly flights to Durban, ensuring strong and consistent connectivity for customers travelling to and from South Africa.

Passengers can explore flight schedules and book their journey from South Africa by visiting Emirates’ official website: https://apo-opa.co/4w7cfxZ

*Between 1 March and 30 April 

Distributed by APO Group on behalf of The Emirates Group.

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Tech

Its Time! Emirates’ iconic A380 returns to Dubai with world-first Starlink Wi-Fi onboard

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1 month ago

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April 28, 2026

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Emirates customers will soon enjoy a transformative leap in onboard connectivity with the ability to stream, game, browse, and work throughout their journey on personal devices

DUBAI, United Arab Emirates, April 27, 2026/APO Group/ –Emirates’ (www.Emirates.com) flagship A380, long celebrated as one of aviation’s most iconic aircraft, is set to reach new heights as the first installation of next-generation Starlink Wi-Fi onboard has just been completed.

The Emirates A380 was one of the first commercial aircraft in the world to offer internet to its customers, with first generation systems offering a total aircraft bandwidth of less than 1 Mbps.  Emirates’ installation of three Starlink antennas on each A380 will improve the Wi-Fi available onboard a thousand-fold – offering a ‘better than at home’ connectivity experience for customers, while flying at 40,000 feet.

The first Emirates A380 aircraft equipped with Starlink made its return to Dubai this week, after its installation and certification was accomplished in Newquay, UK. With more A380s scheduled for accelerated installation throughout 2026, Emirates customers will soon enjoy a transformative leap in onboard connectivity with the ability to stream, game, browse, and work throughout their journey on personal devices. The service will be complimentary for all customers, across all cabins, with easy sign up and access. Future enhancements will include Live TV streaming over Starlink, initially on personal devices and later integrated into seatback screens.

From its celebrated Onboard Lounge to its signature First Class Shower Spa, the Emirates A380 has consistently redefined long-haul travel, beloved by customers from all corners of the globe. With the addition of Starlink’s seamless connectivity across all cabin classes, the Emirates A380 experience evolves once more, delivering a fully connected journey in the sky.

A technical first for the world’s largest passenger aircraft

As the world’s largest passenger aircraft, the A380 presents unique engineering challenges and opportunities. This industry-first Starlink configuration is designed to meet the demands of the A380’s ‘double-decker’ layout and high passenger capacity and is capable of delivering more than 2 Gbps of total aircraft bandwidth across the cabin.

Compared with the Emirates Boeing 777, the Emirates A380 features additional wireless access points and a third antenna to deliver an enhanced connectivity experience for its higher passenger capacity. Optimised inter‑deck integration supports a seamless Wi‑Fi experience, with customers able to enjoy high speeds depending on usage and device capability.

Accelerated rollout across an industry-leading fleet

Starlink installations will soon begin at Emirates Engineering facilities in Dubai to accelerate deployment across the fleet. Emirates is committed to bringing the best possible connectivity to its entire fleet at the earliest opportunity, with 25 Boeing 777-300ER aircraft already equipped with Starlink and the first A380 now joining service.

So far, more than 650,000 Emirates customers have already flown on Starlink‑equipped flights, experiencing the benefits of next‑generation onboard connectivity firsthand.

Emirates continuous investment into elevating customer experience

The introduction of Starlink on the A380 builds on Emirates’ ongoing investment into redefining the customer journey, including one of the most ambitious retrofit programmes in aviation history. To date, 93 Emirates aircraft have been fully refurbished (https://apo-opa.co/4d9Ldyo) featuring the installation of the widely acclaimed Premium Economy cabins, an enhanced Business Class, refreshed First Class suites, upgraded interiors and finishes in Economy Class and throughout all aspects of the cabin, and expanded and upgraded inflight systems that can offer more than 6,500 channels of entertainment.

To complement the significant upgrades across all hardware, Emirates also continues to invest in its training programmes and facilities that are instrumental to customer experience. In mid-2025, Emirates opened an US$ 8 million facility – ‘Centre of Hospitality Excellence’ (https://apo-opa.co/3QpE9VP) to train its 25,000 cabin crew in the art of hospitality onboard – bringing together both the tangible and intangible elements of an outstanding travel experience.

Distributed by APO Group on behalf of The Emirates Group.

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