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Emirates wishes customers ‘Ramadan Mubarak’ and honours the Holy Month

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For the month of Ramadan, customers breaking their fast across all cabin classes to select destinations will be offered nutritionally balanced Ramadan meal boxes

DUBAI, United Arab Emirates, February 16, 2026/APO Group/ –Reflecting the spirit of togetherness and generosity during the Holy Month of Ramadan, Emirates (www.Emirates.com) will share thousands of iftar boxes for fasting customers both onboard and at boarding gates, offer complimentary Emirates prayer mats, screen an array of religious content and popular TV shows on ice, and present traditional Ramadan dishes in the lounges.

Emirates Iftar boxes at Boarding Gates

For the comfort of all fasting customers, complimentary iftar boxes to help break the fast containing water, laban, a banana, and dates are distributed at select Emirates Boarding Gates during iftar time.

Emirates Ramadan meal boxes and prayer mats onboard

For the month of Ramadan, customers breaking their fast across all cabin classes to select destinations will be offered nutritionally balanced Ramadan meal boxes. Iftar meals are served in bespoke boxes designed by Emirates to represent the geometric design of traditional Islamic art. The meal boxes include traditional dates, light bites of hummus, moutabel or muhammara with Arabic bread, a hearty chicken mossakan sandwich or herbed chicken sandwich, sweet treats of chocolate almonds, baklawa pistachio mamoul or baklawa pine seed cashew, and laban. Emirates’ Ramadan boxes are served in addition to the regular hot meal service.

To ensure the highest levels of accuracy for fasting Muslim passengers, Emirates uses a unique tool to calculate the correct timings for imsak (the time to commence fasting) and iftar while inflight, based on the times of the sunrise and sunset of the location the flight is passing by using the aircraft’s longitude, latitude, and altitude. When the sun sets, passengers will be officially informed of the iftar time by the captain.

Emirates also has special keepsake prayer mats on all flights, which are available by request to Cabin Crew.

Ramadan refreshments in the lounges

Across the 7 Emirates Lounges in Dubai International Airport (DXB), an array of Arabic sweets, dates and coffee will be offered during Ramadan. Traditional dishes available in First and Business Class lounges will include a selection of hot and cold Arabic mezze, lentil soup, Arabic mixed grill with tahina, lamb kabsa, chicken machboos with cucumber yoghurt sauce, lamb shanks ouzi with hashweh rice and dakous, followed by desserts of pistachio kunafa, kathayef cream, basbousa saffron, kitta cheesecake, cheese kunafa, walnut kathayef, homemade Arabic coffee and dates ice cream or baklawa ice cream, a host of traditional Arabic pastries, and classic drinks of jallab and laban. Emirates Lounges in Cairo and Jeddah will also serve an array of delicious Ramadan dishes.

Emirates Lounges have dedicated prayer rooms and ablution facilities to ensure a peaceful environment for worship.

Ramadan content and popular series on ice

For the duration of the Holy Month, Emirates ice will feature special religious content including Kheir Qodwa, Qalb Al Mo’men, Wa Yatoub Allah Alaykom, Al Huqooq Al Sharaeya, and Nafhat in Arabic. In Urdu, ice will feature Ramadan Mah e Rehmat and Hoshyarian. The Holy Qur’an is also available on ice.

Popular series and dramas will be available such as Ma Taraho Laysa Kama Yabdo, Febrayer Al Aswad and Al Mtwassf as well as Hazza. Amongst more than 6500 channels of on demand entertainment on ice, there are up to 450 channels of movies and TV in the Arabic language, as well as 400 channels of Arabic music and podcasts.

Emirates’ new Bukhoor Scents for Ramadan

To enhance the Ramadan spirit at home and set the mood, Emirates has launched a new range of Bukhoor scents perfect for the season. The new home fragrances include the bestselling Oud Rose with notes of raspberry, rose, geranium, oud, patchouli and vanilla, as well as new additions Dreamy Nights featuring sweet green citrus, sweet balsam, jasmine, amber, cedar and spicy vanilla, and finally Sacred Ember with notes of saffron, lavender, bergamot, musk, tobacco and cedar. Ideal for Ramadan gifting, each 70g pot of Bukhoor is available for USD 52 in the Emirates Official Store (http://apo-opa.co/4aRQGsy), in an elegant white and gold design featuring Emirates’ signature Ghaf tree motif.

Supporting Emirates customers on Umrah

For Umrah groups travelling to Jeddah and Medina during the Holy Month, Ramadan boxes will be served inflight. Customers are also entitled to check in one bottle of ‘ZAMZAM’ – Islamic holy water containing up to 5 litres per person at Dubai International Airport (DXB) and various airports in the Kingdom of Saudi Arabia.

Ramadan Awareness Training for Emirates staff

Emirates provides Ramadan awareness training for its cabin crew and on ground teams in Dubai and across its network. Special training resources have been provided to ensure operational teams are aware of the Holy Month, understand the cultural significance and nuances of this time and recognise specific practices that Muslims engage in, so they are prepared to provide the highest levels of service to customers throughout their travel experience.

Distributed by APO Group on behalf of The Emirates Group.

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Emirates Holidays and the Kenya Association of Travel Agents Sign Memorandum of Understanding (MoU) to Stimulate Travel and Tourism Opportunities

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The partnership brings together Emirates Holidays’ portfolio of destinations, experiences and package holidays, with KATA’s network of more than 300 travel agencies across Kenya

NAIROBI, Kenya, September 28, 2026/APO Group/ –Emirates Holidays (www.EmiratesHolidays.com), the tour operating arm of Emirates Airline, has signed a Memorandum of Understanding (MoU) with the Kenya Association of Travel Agents (KATA), to stimulate outbound tourism to Dubai and key destinations across the Emirates global network.

 




  

The partnership brings together Emirates Holidays’ portfolio of destinations, experiences and package holidays, with KATA’s network of more than 300 travel agencies across Kenya. It will provide travel professionals with enhanced access to product deep dives, destination insights and competitive promotional opportunities, enabling them to offer more choice and value to their customers.

Under the terms of the MoU, Emirates Holidays and KATA will also explore collaboration on joint marketing and promotional activities, trade webinars and industry events, such as the upcoming 2026 Arabian Travel Market, hosted in Dubai. The partnership will also support the development of targeted packages and offers for KATA member agencies, giving travel agents greater access to Emirates Holidays’ portfolio and the tools to effectively promote and sell Emirates Holidays packages.

The collaboration will focus on Dubai as a key leisure destination, while also showcasing the breadth of destinations available across the Emirates Holidays network, including Bali, Maldives, Sri Lanka, Thailand, Hong Kong, Greece, Finland, Chile, Jamaica, Australia and many more.

The MoU was signed by Maitha Albutehi, Business Development Manager for Emirates Holidays – Africa Markets and Dr Joseph Kithitu, Chairman, Kenya Association of Travel Agents at the Emirates Travel Store in Nairobi. The signing was attended by Christophe Leloup, Emirates’ Country Manager in Kenya, along with Nafisa Salim – Sales Manager Kenya, Emirates.

The signing of this MoU reflects our commitment to building long-term strategic partnerships with the Kenyan travel trade

Commenting on the signing, Christophe Leloup said, “The signing of this MoU reflects our commitment to building long-term strategic partnerships with the Kenyan travel trade. Following the launch of Emirates’ third daily Nairobi service in July, we are now focused on leveraging this enhanced connectivity to stimulate leisure travel and unlock new growth opportunities. Working closely with KATA and its extensive network of travel agencies will allow us to increase awareness of Emirates Holidays, strengthen agent capability, and deliver greater value to travellers across Kenya.”

Dr. Joseph Kithitu – Chairman, Kenya Association of Travel Agents (KATA) said, “For KATA, this MoU represents a strategic step in strengthening the role of Kenyan travel agents in the growing outbound travel market. As travellers increasingly seek diverse destinations and experiences, our members must be well positioned to respond to this demand. Our partnership with Emirates Holidays strengthens the connection between travel agents and a global travel ecosystem, creating opportunities for KATA members to expand their reach, diversify their offerings and remain relevant in a rapidly evolving market.”

The MoU forms part of Emirates Holidays’ wider strategy to strengthen its presence in key African markets through strategic partnerships with travel industry stakeholders. By working closely with the trade, Emirates Holidays aims to increase product awareness, strengthen distribution and support incremental bookings and passenger growth across its air and land offering.

Emirates Holidays makes it easy for travellers from Kenya to book a variety of holidays, with all arrangements managed by their team of expert consultants. From romantic island retreats to family getaways, or vibrant city escapes, Emirates Holidays unlocks premium hotel property stays, attractions and, of course, Emirates flights. Emirates Holidays also offers bespoke travel packages into Kenya, driving inbound tourism for international visitors to experience Kenya’s spectacular wildlife, pristine coastline, vibrant culture and warm hospitality.

Emirates first began operations to Nairobi in 1995 and, over the next 31 years, steadily scaled operations and increased frequencies to 21 weekly flights, fostering stronger connectivity between Nairobi and the wider world. Providing a world-class in-flight experience, Emirates remains the only airline serving Nairobi with private, enclosed First Class cabins.

Distributed by APO Group on behalf of The Emirates Group.

 




 

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Emirates to bring the A350 to Nairobi, introducing next-generation cabin experiences

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The introduction of the A350 also marks the first time Emirates’ highly acclaimed Premium Economy cabin will be available to customers flying to and from Kenya, complementing the airline’s enhanced Business and Economy offerings

  • From 25 October, Nairobi becomes the 32nd destination to be served by the Emirates A350
  • Latest-generation aircraft introduces Emirates’ acclaimed Premium Economy cabin to Kenya for the first time, along with enhanced Business and Economy Class cabins
  • Deployment reinforces Emirates’ continued investment in Kenya and commitment to delivering an exceptional customer experience across its Africa network

 




  

Emirates (www.Emirates.com), the world’s largest international airline, will soon serve Nairobi with its newest aircraft type, the Airbus A350 (https://apo-opa.co/47hy1nv). From 25 October 2026, the A350 will operate on EK717 and EK718, bringing Emirates’ latest-generation cabin experience to customers travelling between Dubai and Nairobi. The Emirates A350 is defined by spacious, bright cabins, enhanced technology, connectivity, and the airline’s signature hospitality across all three cabins.

 

The introduction of the A350 also marks the first time Emirates’ highly acclaimed Premium Economy cabin will be available to customers flying to and from Kenya, complementing the airline’s enhanced Business and Economy offerings.

 

Christophe Leloup, Emirates Country Manager in Kenya said, “The arrival of the A350 in Nairobi marks an exciting new chapter for Emirates in Kenya. We’re delighted to bring our latest aircraft and onboard experience to our customers in market, with more comfort, choice and thoughtful touches in every cabin. Combined with our growing flight schedule, the A350 gives customers travelling on the Dubai-Nairobi route something new to discover, while building on the experience they know and love from Emirates.”

 

 

What passengers can expect from the A350

The newest aircraft type to join Emirates’ all widebody fleet, the A350 accommodates 298 passengers in three spacious cabins – Business, Premium Economy and Economy. The bright and airy cabins have been thoughtfully designed to provide more space and comfort in every cabin, whilst cutting-edge technology and enhanced entertainment options elevate every journey.

 

Making its debut in Kenya, Emirates’ Premium Economy cabin offers elevated comfort, comparable to a Business Class experience on many airlines. The cabin is spacious with leather reclining seats that feature a generous pitch, adjustable headrests and more legroom. Customers can enjoy in-seat charging points, a wood-finished side cocktail table, a 13.3-inch TV screen, a generously sized pillow and blanket, complimentary amenity kits on select flights – including the Dubai-Nairobi route – and a globally exclusive sparkling wine, Chandon Vintage Brut 2017.

We’re delighted to bring our latest aircraft and onboard experience to our customers in market, with more comfort, choice and thoughtful touches in every cabin

 

Business Class is configured in a 1-2-1 layout ensuring every passenger has direct aisle access and a spacious, private environment for both work and relaxation. The fully lie-flat seat is wrapped in soft cream leather and features a personal minibar and wireless charging for comfort and convenience. At the back of the cabin is a snack display area allowing passengers to help themselves to refreshments throughout the flight.

 

Economy Class features an all new, airy colour palette of sky blue, bronze and cream, complemented by lighter-toned wood finishings. Each seat features the airline’s upgraded ice inflight entertainment system on a 13.3inch 4K adjustable touchscreen, while generous seat pitch and leather headrests provide support, comfort and extra legroom.

 

 

Continuing to raise the bar in Kenya

The deployment of the A350 follows a series of enhancements to the Emirates customer proposition in Kenya, including the introduction of the third daily flight between Dubai and Nairobi in July. With 21 flights per week, customers have greater flexibility and connections between Kenya and key markets across Europe and the US, via Dubai.

 

Nairobi is also home to Africa’s first Emirates World (https://apo-opa.co/4yeI34C) store, which opened in 2024, offering customers a more immersive way to discover Emirates’ products, while offering more convenience and personalised service.

 

Earlier this year, Emirates introduced further flexibility for customers in Kenya through a partnership with Cellulant, launching a split-payment solution (https://apo-opa.co/4xLYG6R) that allows travellers to combine multiple payment methods across 24-hour instalments when purchasing airfares.

Tickets can be booked now on Emirates.com, the Emirates App, or via both online and offline travel agents as well as Emirates World Store (https://apo-opa.co/46Kglkc) in Nairobi. Emirates continues to offer flexible booking policies for added peace of mind while travelling. Every ticket booked after 10th August 2026 comes with free unlimited dates changes to Dubai and one complimentary date change to anywhere else in the world, in addition to significantly reduced refund fees across all cabins and fare types, allowing passengers to adjust their travel plans with minimal penalties.

Distributed by APO Group on behalf of The Emirates Group.

 




 

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Emirates and the Kenya Tourism Board sign partnership agreement to drive inbound tourism

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Reinforcing the airline’s longstanding commitment in market, the partnership agreement supports Kenya’s ambition to be the most visited tourism destination in Africa by promoting the destination in key regions on the airline’s vast global network

DUBAI, United Arab Emirates, September 18, 2026/APO Group/ –Emirates (www.Emirates.com) and the Kenya Tourism Board (KTB) have signed a partnership agreement at the 2026 Arabian Travel Market, to strengthen collaboration and support the growth of inbound tourism to Kenya. Already one of the most consistently in-demand destinations on the airline’s Africa network, the partnership will build on this strong demand and help unlock new opportunities for Kenya to attract visitors from emerging and established markets around the world.
 




 
 

The partnership agreement was signed by Adil Al Ghaith, Emirates’ Senior Vice President of Commercial Operations, Centre, and June Chepkemei, Chief Executive Officer of the Kenya Tourism Board, in the presence of Ambassador. (Professor.) Julius K. Bitok, CBS. Principal Secretary, State Department for Tourism, and Adnan Kazim, Deputy President and Chief Commercial Officer, Rashid Alardha, Vice President of Commercial Operations for Sub-Saharan Africa, Emirates and Christophe Leloup, Emirates’ Country Manager in Kenya, along with other senior officials.

 

Adil Al Ghaith said, “Kenya has been an important market for Emirates for over three decades, and our commitment goes much deeper than operations and connections. We’ve consistently invested in our presence in the market, working closely with travel trade partners and tourism stakeholders to stimulate inbound travel, and contribute positively to the global perception of Kenya. Nairobi remains one of the top 5 busiest gateways for Emirates in Africa, with significant traffic coming from UK and Europe, as well as the US. This partnership solidifies that longstanding commitment, enhancing our collaboration with the Kenya Tourism Board and the full, thriving tourism ecosystem across Nairobi and Kenya.”

 

We are delighted to partner with Emirates to strengthen Kenya’s global tourism profile and showcase the remarkable experiences our destination offers to travellers around the world

June Chepkemei said, “We are delighted to partner with Emirates to strengthen Kenya’s global tourism profile and showcase the remarkable experiences our destination offers to travellers around the world. Emirates’ extensive international network and strong reach in both established and emerging markets will help us build on the growing demand for Kenya and unlock new opportunities to attract more visitors. This collaboration reflects our shared commitment to promoting Kenya as a leading, diverse and unforgettable destination, while supporting the continued growth of inbound tourism and the many communities that benefit from it.”

 

Tourism is a key pillar in Kenya’s economy, creating thousands of employment opportunities and serving millions of tourists who visit the country each year. The Kenya Tourism Board has bold plans to establish Kenya as the most visited tourism destination in Africa, with a year-round calendar of diverse, sustainable and authentic experiences that appeal to a swathe of international visitors.

 

Under the framework of the partnership agreement, Emirates and KTB will explore joint initiatives to promote Kenya in key markets on the airline’s global network, showcasing the breadth of Kenya’s year-round tourism offering, and encourage more travellers to visit. The partners will also closely collaborate to develop programmes for trade partners and tour operators that educate and excite the industry, such as incentives, familiarisation trips and other marketing initiatives.

 

Last year, Emirates marked 30 years of operations to Nairobi and, during that tenure, has established deep-rooted ties with local communities and the travel trade ecosystem. Earlier this month, the airline’s tour operating arm, Emirates Holidays, signed a Memorandum of Understanding with the Kenya Association of Travel Agents to stimulate outbound travel by equipping over 300 travel agencies with enhanced product and network insight and competitive promotional opportunities.

Distributed by APO Group on behalf of The Emirates Group.

 




 

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