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Digital gossip: When WhatsApp groups become serious cyber-risk zones

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cyber

Official communications ending up on personal devices and informal platforms is a problem very clearly not exclusive to the corporate sector

JOHANNESBURG, South Africa, September 1, 2025/APO Group/ —Despite their popularity among employees, informal messaging platforms pose significant risks to organisations’ cybersecurity. The 2025 KnowBe4 (www.KnowBe4.com) Africa Annual Cybersecurity survey (https://apo-opa.co/47oRLHi) found that 93% of African respondents use WhatsApp for work communications, surpassing email and Microsoft Teams. What can organisations do to protect themselves from data leakage and other threats? 

For many organisations, platforms like WhatsApp and Telegram have become integral to workplace communication. Ease of use is what makes them so popular, explains Anna Collard, SVP Content Strategy and Evangelist at KnowBe4 Africa. “Particularly on the continent, many people  prefer WhatsApp because it’s fast, familiar and frictionless,” she asserts. “These apps are already on our phones and embedded in our daily routines.”

In terms of collaboration, these platforms also help employees to work together, especially in remote or hybrid work environments. “It feels natural to ping a colleague on WhatsApp, especially if you’re trying to get a quick answer,” she says. “But convenience often comes at the cost of control and compliance (https://apo-opa.co/41vySyw).”

Informal messaging, formal risks 

Recent cases have underscored the risks of using informal platforms for professional communication. Increasingly, WhatsApp messages are being used as evidence (https://apo-opa.co/4oZcMOS) in employee tribunals and other legal cases. The British bank NatWest has gone so far as to ban WhatsApp messages (https://apo-opa.co/3UQCnMl) among its staff. In the US, a top-secret military attack on Yemen was leaked on the messaging platform Signal (https://apo-opa.co/3I2wskn) earlier this year, with the plan inadvertently shared with a newspaper editor and other civilians, including the Defence Secretary’s wife and brother.

Official communications ending up on personal devices and informal platforms is a problem very clearly not exclusive to the corporate sector.

“There are multiple layers of risk,” states Collard. “It’s important to remember that WhatsApp wasn’t built for internal corporate use, but as a consumer tool. Because of that, it doesn’t have the same business-level and privacy controls embedded in it that an enterprise communication tool, such as Microsoft Teams or Slack, would have.”

It’s important to remember that WhatsApp wasn’t built for internal corporate use, but as a consumer tool

The biggest risk for organisations is data leakage. “Accidental or intentional sharing of confidential information, such as client details, financial figures, internal strategies or login credentials, on informal groups can have disastrous consequences,” she says. “It’s also completely beyond the organisation’s control, creating a shadow IT problem.” This is a growing concern, as the 2025 KnowBe4 Africa Annual Cybersecurity survey (https://apo-opa.co/47oRLHi) noted that up to 80% of respondents  use personal devices for work, many of which are unmanaged, creating significant blind spots for organisations.

Another major risk is the lack of auditability. “Informal platforms lack the audit trails necessary for compliance with regulations, particularly in industries like finance with strict data-handling requirements,” explains Collard.

Phishing and identity theft (https://apo-opa.co/4g2Kyi5) are also threats. “Attackers love platforms where identity verification is weak,” she says, adding that at least 10 people in her personal network have reported being victims of WhatsApp impersonation and take-over scams. “Once the scammer gains access to the account, in many cases via SIM swaps,, the real user is locked out and they have access to all their previous communications, contacts and files,” she comments. “They then impersonate the victim to deceive their contacts, often asking for money or even more personal information.”

Beyond security, using these channels can also lead to inappropriate communication among employees or the blurring of work-life boundaries, resulting in burnout. “Having a constant stream of messages can also be distracting and lower productivity,” says Collard.

Having the right guardrails in place 

For organisations wanting to mitigate these risks, it’s important to set up a clear communications strategy, Collard maintains. “First, provide secure alternatives,” she says. “Don’t just tell people what not to use. Make sure that tools like Teams or Slack are easy to access and clearly endorsed.”

The next step is to educate employees on why secure communication matters (https://apo-opa.co/42a27qN). “This training should include digital mindfulness principles, such as to pause before sending, think about what you’re sharing and with whom, and be alert to emotional triggers like urgency or fear, as these are common tactics in social engineering attacks (https://apo-opa.co/4g4kSlh),” shares Collard. “By promoting psychological safety, employees feel comfortable questioning odd requests, even if they appear to come from a boss or client.”

This is particularly vital given the “confidence gap” highlighted in the new KnowBe4 Africa Human Risk Management Report 2025 (https://apo-opa.co/4n5wjeL), where high perceived awareness of cybersecurity policies often doesn’t translate into employees feeling fully confident or supported in reporting incidents or questioning suspicious communications.

By introducing approved communication tools, organisations can benefit from additional security features, such as audit logs, data protection, access control and integration with other business tools. “These platforms also support more mindful communication norms, like scheduling messages or setting availability statuses,” says Collard. “Using approved platforms helps maintain healthy boundaries, so work doesn’t creep into every corner of your personal life. It’s about digital wellbeing as much as it is about cybersecurity.”

In conclusion, Collard maintains that while informal messaging offers convenience, its unchecked use introduces significant cyber risks. “Organisations must move beyond simply acknowledging the problem and proactively implement clear policies, provide secure alternatives, and empower employees with the digital mindfulness needed to navigate these cyber-risk zones safely,” she emphasises.

Distributed by APO Group on behalf of KnowBe4.

Business

Nigeria’s Population Boom is Changing the Data Center Investment Story

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African Energy Chamber

Investors backing Nigeria’s fast-growing data center sector are betting not just on today’s demand, but on the emergence of one of the world’s largest digital economies over the next three decades

CAPE TOWN, South Africa, June 3, 2026/APO Group/ –Nigeria’s data center expansion is increasingly being framed as a technology story. But at its core, it is a demographics story. Africa’s largest economy is already home to more than 240 million people, and U.N. projections indicate the country could surpass 400 million by 2050, making it the world’s third most populous nation after India and China.

 

What makes that trajectory especially significant for investors is not just population size, but the age and digital profile of that population. Nigeria remains one of the youngest countries globally, with a median age of around 18, while internet penetration has surpassed 50%, creating a rapidly expanding base of mobile-first consumers entering the digital economy each year.

 

This dynamic is fundamentally reshaping the long-term case for digital infrastructure investment. Investors are positioning for what Nigeria could become over the next two decades: one of the world’s largest digital populations, with rising demand for cloud computing, AI-enabled services, fintech platforms, streaming content, enterprise software and sovereign data storage.

This shift is already shaping how the industry is thinking about digital infrastructure across the continent. At African Energy Week 2026 – the continent’s premier energy event – the introduction of an AI and Data Center track – Renegade Intel – reflects growing recognition that data infrastructure is becoming as critical as energy infrastructure to Africa’s economic future. In markets like Nigeria, where population growth is rapidly translating into digital demand, that intersection is now central to long-term investment planning.

Nigeria’s data center market, valued at roughly $288 million in 2025, is projected to surpass $1 billion by 2031, with operators rapidly expanding colocation and cloud capacity in Lagos and other urban hubs. Major players including Equinix, MTN, Rack Center and Open Access Data Centers are scaling infrastructure to capture what they see as long-term structural growth rather than a short-term market cycle.

In 2025, MTN announced a more than $240 million investment into a new Lagos data facility designed to support AI and cloud demand, underscoring how operators are preparing for far larger digital workloads in the years ahead. Recent reports suggest nearly $1 billion in broader data center investments flowing into Nigeria as companies race to expand cloud and AI infrastructure capacity.

 

Data centers are becoming critical infrastructure for Africa’s economic future, but none of this growth happens without energy

Much of that optimism rests on the belief that Nigeria’s digital consumption curve is still in its early stages. Fintech adoption continues to accelerate across the country, streaming platforms are expanding local content distribution, and enterprise cloud migration remains relatively underpenetrated compared to more mature markets. At the same time, artificial intelligence is expected to dramatically increase computing and storage requirements globally, creating additional incentives to localize infrastructure closer to end users.

 

For Nigeria, data localization and sovereign storage are becoming increasingly strategic as governments and businesses seek greater control over where critical information is processed and stored. Building data centers locally is now seen as essential for data control, security and long-term economic growth.

 

Still, the opportunity comes with its challenges. Reliable electricity supply remains one of the biggest constraints on large-scale data center expansion in Nigeria, where operators often rely heavily on backup generation and hybrid power systems. Connectivity improvements, regulatory clarity and long-term energy availability will all play a critical role in determining how quickly infrastructure deployment can scale.

 

“Data centers are becoming critical infrastructure for Africa’s economic future, but none of this growth happens without energy,” says NJ Ayuk, Executive Chairman of the African Energy Chamber. “Countries like Nigeria are seeing rising demand because of demographics, connectivity and digital adoption, but investors also need confidence that long-term power supply can support that expansion.”

 

Nigeria’s population growth alone does not guarantee digital infrastructure success. But when combined with rising internet penetration, fintech adoption, cloud usage and AI-driven computing demand, it creates a scale opportunity few emerging markets can match. Investors are looking beyond today’s market to the scale Nigeria’s digital economy could reach.

Distributed by APO Group on behalf of African Energy Chamber.

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Business

ThinkMarkets launches ChelseaAI, bringing live CFD trading into Artificial Intelligence (AI) assistants

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ThinkMarkets

Traders can check positions, place orders and manage risk through a conversation with Claude or any other MCP-compatible AI assistant, without leaving the tools they already use

LONDON, United Kingdom, June 2, 2026/APO Group/ –ThinkMarkets (www.ThinkMarkets.com) today launches ChelseaAI, a product that connects a live ThinkTrader account directly to an AI assistant. Ask your AI to check your positions, place a trade, analyze current market conditions, or move a stop-loss. It does it. No separate login. No switching apps.

ChelseaAI works through the Model Context Protocol (MCP), an open standard that lets AI assistants connect securely to external services. It works with any MCP-supported assistant. ThinkMarkets recommends Claude, developed by Anthropic, but traders can connect via other popular platforms, such as Grok and ChatGPT.

ChelseaAI is an interface, not an adviser. It executes what the trader instructs. It does not provide recommendations, signals, or investment advice of any kind. The world of trading is evolving from the user interface and charting libraries; the agentic trading revolution will allow users to move beyond interfaces and focus on the underlying product offering.

Control and security

We put a lot of work into the permission model and the funds boundary, not because we had to, but because a product like this only works if people genuinely trust it

Clients choose their permission level before connecting. Read-only gives the AI access to market data, positions, balances, and trading history. Full access adds the ability to place, modify, and close orders. Either level can be changed or revoked instantly from within ThinkTrader.

One limit holds regardless of permission level: ChelseaAI has no access to funds. Deposits, withdrawals, and transfers are excluded from the integration entirely, by design. Every action is recorded in an in-platform audit log that the AI cannot read or alter. Sessions expire after seven days or 24 hours of inactivity.

Quotes

“Our clients are already running AI assistants as part of how they trade. ChelseaAI means their ThinkMarkets account is in that conversation too. We put a lot of work into the permission model and the funds boundary, not because we had to, but because a product like this only works if people genuinely trust it.”

— Nauman Anees, Co-Founder and CEO, ThinkMarkets

Availability

ChelseaAI is available to ThinkTrader account holders from 2nd June 2026 via ThinkTrader (https://apo-opa.co/4dYrSQ7), with support for both live and demo accounts. Available exclusively on ThinkTrader. The integration covers 26 tools across market data, position management, order execution, and account information. Setup takes under two minutes. Full documentation is at www.ThinkMarkets.com.

Distributed by APO Group on behalf of ThinkMarkets.

 

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PayAngel Expands Global Payout Capabilities Through Collaboration with Visa and Currencycloud

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PayAngel

The collaboration enables PayAngel to support faster, more efficient cross border payouts across multiple currencies and countries

LONDON, United Kingdom, June 1, 2026/APO Group/ –PayAngel (https://PayAngel.com), a cross-border payments platform built by migrants and shaped by a lived understanding of the migrant journey, today announced an expanded collaboration with Visa, a world leader in digital payments. Leveraging Currencycloud, a Visa Direct solution, PayAngel will strengthen its multicurrency account and international payout capabilities.

 

The collaboration enables PayAngel to support faster, more efficient cross border payouts across multiple currencies and countries, enhancing how individuals and businesses move money internationally. This capability supports everyday use cases that matter to PayAngel’s customers, from contributing to family milestones and fulfilling communal obligations, to supporting businesses that operate across borders.

It’s fantastic to be collaborating with fintechs such as PayAngel, to help supercharge innovation that improves how money moves for consumers and businesses worldwide

Born out of a desire to challenge the high costs, friction, and lack of transparency that have long defined traditional remittances, PayAngel enables fee free transfers, competitive FX rates, and dependable settlement across 22 African countries, as well as India and Bangladesh. The platform also supports businesses through a web based B2B payments portal that enables collections, disbursements, and cross border settlement without the need for local presence or complex integrations.

By utilising Currencycloud’s regulated infrastructure, PayAngel is able to streamline settlement flows, improve operational efficiency, and expand its ability to serve customers with clarity, control, and confidence. The collaboration aligns with PayAngel’s long term strategy to scale responsibly, deepen trust, and invest in resilient global payments infrastructure.

“Access to dependable, well governed payment rails is essential to supporting globally connected communities,” said Jones Amegbor, CEO at PayAngel. “This collaboration strengthens the infrastructure behind our platform, helping us deliver faster and more efficient cross border payments while staying focused on the human connections those payments represent.”

“Visa Direct is focused on enabling secure, seamless money movement across the global payments ecosystem,” said Philip Konopik, SVP, Head of CMS, Visa Europe. “It’s fantastic to be collaborating with fintechs such as PayAngel, to help supercharge innovation that improves how money moves for consumers and businesses worldwide.”

Distributed by APO Group on behalf of PayAngel.

 

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