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Artificial Intelligence (AI) and AI-agents: A Game-Changer for Both Cybersecurity and Cybercrime (By Anna Collard)

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Artificial Intelligence

The broader an AI’s reach through integrations and automation, the greater the potential threat of it going rogue, making robust oversight, security measures, and ethical AI governance essential in mitigating these risks

JOHANNESBURG, South Africa, March 3, 2025/APO Group/ —By Anna Collard, SVP Content Strategy & Evangelist KnowBe4 Africa (www.KnowBe4.com).

Artificial Intelligence is no longer just a tool—it is a gamechanger in our lives, our work as well as in both cybersecurity and cybercrime. While businesses leverage AI to enhance defences, cybercriminals are weaponising AI to make these attacks more scalable and convincing​.

In 2025, researchers forecast that AI agents, or autonomous AI-driven systems capable of performing complex tasks with minimal human input, are revolutionising both cyberattacks and cybersecurity defences. While AI-powered chatbots have been around for a while, AI agents go beyond simple assistants, functioning as self-learning digital operatives that plan, execute, and adapt in real time. These advancements don’t just enhance cybercriminal tactics—they may fundamentally change the cybersecurity battlefield.

How Cybercriminals Are Weaponising AI: The New Threat Landscape

AI is transforming cybercrime, making attacks more scalable, efficient, and accessible. The WEF Artificial Intelligence and Cybersecurity Report (2025)  (https://apo-opa.co/3QO7O7H) highlights how AI has democratised cyber threats, enabling attackers to automate social engineering, expand phishing campaigns, and develop AI-driven malware​. Similarly, the Orange Cyberdefense Security Navigator 2025 (https://apo-opa.co/3FfJZ6c) warns of AI-powered cyber extortion, deepfake fraud, and adversarial AI techniques. And the 2025 State of Malware Report by Malwarebytes (https://apo-opa.co/43lwZpY) notes, while GenAI has enhanced cybercrime efficiency, it hasn’t yet introduced entirely new attack methods—attackers still rely on phishing, social engineering, and cyber extortion, now amplified by AI. However, this is set to change with the rise of AI agents—autonomous AI systems capable of planning, acting, and executing complex tasks—posing major implications for the future of cybercrime.

Here is a list of common (ab)use cases of AI by cybercriminals:

AI-Generated Phishing & Social Engineering

Generative AI and large language models (LLMs) enable cybercriminals to craft more believable and sophisticated phishing emails in multiple languages—without the usual red flags like poor grammar or spelling mistakes. AI-driven spear phishing now allows criminals to personalise scams at scale, automatically adjusting messages based on a target’s online activity. AI-powered Business Email Compromise (BEC) scams are increasing, as attackers use AI-generated phishing emails sent from compromised internal accounts to enhance credibility​. AI also automates the creation of fake phishing websites, watering hole attacks and chatbot scams, which are sold as AI-powered crimeware as a service’ offerings, further lowering the barrier to entry for cybercrime​.

Deepfake-Enhanced Fraud & Impersonation

Deepfake audio and video scams are being used to impersonate business executives, co-workers or family members to manipulate victims into transferring money or revealing sensitive data. The most famous 2024 incident was UK based engineering firm Arup (https://apo-opa.co/4h56I27) that lost $25 million after one of their Hong Kong based employees was tricked by deepfake executives in a video call. Attackers are also using deepfake voice technology to impersonate distressed relatives or executives, demanding urgent financial transactions.

Cognitive Attacks

Online manipulation—as defined by Susser et al. (2018) (https://apo-opa.co/4h8qxpw) —is “at its core, hidden influence — the covert subversion of another person’s decision-making power”. AI-driven cognitive attacks are rapidly expanding the scope of online manipulation, leveraging digital platforms and state-sponsored actors increasingly use generative AI to craft hyper-realistic fake content, subtly shaping public perception while evading detection. These tactics are deployed to influence elections, spread disinformation, and erode trust in democratic institutions. Unlike conventional cyberattacks, cognitive attacks don’t just compromise systems—they manipulate minds, subtly steering behaviours and beliefs over time without the target’s awareness. The integration of AI into disinformation campaigns dramatically increases the scale and precision of these threats, making them harder to detect and counter.

The Security Risks of LLM Adoption

Beyond misuse by threat actors, business adoption of AI-chatbots and LLMs introduces their own significant security risks—especially when untested AI interfaces connect the open internet to critical backend systems or sensitive data. Poorly integrated AI systems can be exploited by adversaries and enable new attack vectors, including prompt injection, content evasion, and denial-of-service attacks. Multimodal AI expands these risks further, allowing hidden malicious commands in images or audio to manipulate outputs.

Additionally, bias within LLMs poses another challenge, as these models learn from vast datasets that may contain skewed, outdated, or harmful biases. This can lead to misleading outputs, discriminatory decision-making, or security misjudgments, potentially exacerbating vulnerabilities rather than mitigating them. As LLM adoption grows, rigorous security testing, bias auditing, and risk assessment are essential to prevent exploitation and ensure trustworthy, unbiased AI-driven decision-making.

When AI Goes Rogue: The Dangers of Autonomous Agents

The integration of AI into disinformation campaigns dramatically increases the scale and precision of these threats, making them harder to detect and counter

With AI systems now capable of self-replication, as demonstrated in a recent study (https://apo-opa.co/4i7HgdN), the risk of uncontrolled AI propagation or rogue AI—AI systems that act against the interests of their creators, users, or humanity at large – is growing. Security and AI researchers have raised concerns that these rogue systems can arise either accidentally or maliciously, particularly when autonomous AI agents are granted access to data, APIs, and external integrations. The broader an AI’s reach through integrations and automation, the greater the potential threat of it going rogue, making robust oversight, security measures, and ethical AI governance essential in mitigating these risks.

The future of AI Agents for Automation in Cybercrime

A more disruptive shift in cybercrime can and will come from AI Agents, which transform AI from a passive assistant into an autonomous actor capable of planning and executing complex attacks. Google, Amazon, Meta, Microsoft, and Salesforce are already developing Agentic AI for business use, but in the hands of cybercriminals, its implications are alarming. These AI agents can be used to autonomously scan for vulnerabilities, exploit security weaknesses, and execute cyberattacks at scale. They can also allow attackers to scrape massive amounts of personal data from social media platforms and automatically compose and send fake executive requests to employees or analyse divorce records across multiple countries to identify individuals for AI-driven romance scams, orchestrated by an AI agent. These AI-driven fraud tactics don’t just scale attacks—they make them more personalised and harder to detect. Unlike current GenAI threats, Agentic AI has the potential to automate entire cybercrime operations, significantly amplifying the risk​.

How Defenders Can Use AI & AI Agents

Organisations cannot afford to remain passive in the face of AI-driven threats and security professionals need to remain abreast of the latest development. Here are some of the opportunities in using AI to defend against AI:

AI-Powered Threat Detection and Response:

Security teams can deploy AI and AI-agents to monitor networks in real time, identify anomalies, and respond to threats faster than human analysts can. AI-driven security platforms can automatically correlate vast amounts of data to detect subtle attack patterns that might otherwise go unnoticed, create dynamic threat modelling, real-time network behaviour analysis, and deep anomaly detection​. For example, as outlined by researchers of Orange Cyber Defense (https://apo-opa.co/3FfJZ6c), AI-assisted threat detection is crucial as attackers  increasingly use “Living off the Land” (LOL) techniques that mimic normal user behaviour, making it harder for detection teams to separate real threats from benign activity. By analysing repetitive requests and unusual traffic patterns, AI-driven systems can quickly identify anomalies and trigger real-time alerts, allowing for faster defensive responses.

However, despite the potential of AI-agents, human analysts still remain critical, as their intuition and adaptability are essential for recognising nuanced attack patterns and leverage real incident and organisational insights to prioritise resources effectively.

Automated Phishing and Fraud Prevention:

AI-powered email security solutions can analyse linguistic patterns, and metadata to identify AI-generated phishing attempts before they reach employees, by analysing writing patterns and behavioural anomalies. AI can also flag unusual sender behaviour and improve detection of BEC attacks​. Similarly, detection algorithms can help verify the authenticity of communications and prevent impersonation scams. AI-powered biometric and audio analysis tools detect deepfake media by identifying voice and video inconsistencies. *However, real-time deepfake detection remains a challenge, as technology continues to evolve.

User Education & AI-Powered Security Awareness Training:

AI-powered platforms (e.g., KnowBe4’s AIDA) deliver personalised security awareness training, simulating AI-generated attacks to educate users on evolving threats, helping train employees to recognise deceptive AI-generated content​ and strengthen their individual susceptility factors and vulnerabilities.

Adversarial AI Countermeasures:

Just as cybercriminals use AI to bypass security, defenders can employ adversarial AI techniques, for example deploying deception technologies—such as AI-generated honeypots—to mislead and track attackers, as well as continuously training defensive AI models to recognise and counteract evolving attack patterns.

Using AI to Fight AI-Driven Misinformation and Scams:

AI-powered tools can detect synthetic text and deepfake misinformation, assisting fact-checking and source validation. Fraud detection models can analyse news sources, financial transactions, and AI-generated media to flag manipulation attempts​. Counter-attacks, like shown by research project Countercloud (https://apo-opa.co/3Xp1RSs) or O2 Telecoms AI agent “Daisy” (https://apo-opa.co/4h15eGp) show how AI based bots and deepfake real-time voice chatbots can be used to counter disinformation campaigns as well as scammers by engaging them in endless conversations to waste their time and reducing their ability to target real victims​.

In a future where both attackers and defenders use AI, defenders need to be aware of how adversarial AI operates and how AI can be used to defend against their attacks. In this fast-paced environment, organisations need to guard against their greatest enemy: their own complacency, while at the same time considering AI-driven security solutions thoughtfully and deliberately. Rather than rushing to adopt the next shiny AI security tool, decision makers should carefully evaluate AI-powered defences to ensure they match the sophistication of emerging AI threats. Hastily deploying AI without strategic risk assessment could introduce new vulnerabilities, making a mindful, measured approach essential in securing the future of cybersecurity.

To stay ahead in this AI-powered digital arms race, organisations should:

✅Monitor both the threat and AI landscape to stay abreast of latest developments on both sides.

✅ Train employees frequently on latest AI-driven threats, including deepfakes and AI-generated phishing.
✅ Deploy AI for proactive cyber defense, including threat intelligence and incident response.
✅ Continuously test your own AI models against adversarial attacks to ensure resilience.

Distributed by APO Group on behalf of KnowBe4

Business

Cassava Technologies strengthens Africa’s cloud resilience with Microsoft Azure ExpressRoute Metro designation in Johannesburg

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Cassava Technologies

As the first ExpressRoute Metro location in Africa, Johannesburg joins a select group of global technology hubs offering organisations access to a new level of cloud resilience and security

JOHANNESBURG, South Africa, July 20, 2026/APO Group/ –Cassava Technologies (www.CassavaTechnologies.com), a global technology company, through its businesses – Africa Data Centres and Liquid C2, has expanded Africa’s cloud resilience capabilities after Africa Data Centres was designated a Microsoft Azure ExpressRoute Metro peering location in Johannesburg. This marks a significant milestone for Africa’s digital infrastructure and cloud ecosystem, reinforcing Cassava’s role as a key enabler of secure, resilient, and high-performance digital services across the continent.

 

By leveraging its status as the only provider with an on-net presence in both locations, Liquid C2, Cassava’s cloud and cyber security business, will deliver Secure CloudConnect. This fully managed service combines resilient private cloud connectivity with integrated cyber security solutions, providing organisations with a secure path to Microsoft Azure.

“Being designated a Microsoft Azure ExpressRoute Metro peering location is a defining moment for Africa Data Centres as well as for Africa’s digital infrastructure. It reflects growing confidence in the continent’s ability to support the next generation of cloud and AI-driven services while demonstrating the strength of our One Cassava model. By combining the infrastructure capabilities of Africa Data Centres with the cloud and cyber security expertise of Liquid C2, we are providing organisations with the resilient, secure, and trusted digital foundation they need to accelerate innovation and growth,” said Ziaad Suleman, Senior Vice President of Cassava Technologies South Africa and Botswana.

Being designated a Microsoft Azure ExpressRoute Metro peering location is a defining moment for Africa Data Centres as well as for Africa’s digital infrastructure

As the first ExpressRoute Metro location in Africa, Johannesburg joins a select group of global technology hubs offering organisations access to a new level of cloud resilience and security. Africa Data Centres’ JHB1 facility becomes the second peering location within the Johannesburg metro offering a local ExpressRoute Metro capability. ExpressRoute Metro routes a single connection through two peering locations in the same metro, adding built-in redundancy for mission-critical workloads.

This comes as regulators are placing greater emphasis on operational resilience, business continuity, risk management, and data protection.

Liquid C2’s Secure CloudConnect addresses these requirements by helping organisations reduce the risk of disruption, strengthen their security posture, and simplify the management of complex cloud environments, while meeting regulatory and governance expectations. Customers benefit from a single trusted provider while gaining access to infrastructure designed to support business-critical operations.

“South Africa isn’t waiting for the AI era – it’s helping to shape it, and that ambition rests on digital infrastructure the country can trust. With Microsoft Azure ExpressRoute Metro now available in Johannesburg, organisations across South Africa gain a more resilient and secure path to the cloud for their most critical workloads,” said Vukani Mngxati, CEO of Microsoft South Africa. “When businesses can build on trusted, resilient foundations, they can move faster, compete on the global stage, and turn South Africa’s digital ambition into real economic impact. We are proud to work with Cassava Technologies to help make that happen.”

This milestone marks a significant step forward for African enterprise digital transformation. By bridging hyper-scale infrastructure with managed cloud security, Cassava Technologies is actively future-proofing businesses across the continent, ensuring they have the speed, agility, and protection required to compete in the global digital economy.

Distributed by APO Group on behalf of Cassava Technologies.

 

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Business

Master Power Technologies Unveils R50m State-of-the-Art Customer Experience Centre at New Midrand Premises

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Master Power Technologies

This milestone marks a significant step in the company’s continued expansion and commitment to advancing Africa’s data centre infrastructure

JOHANNESBURG, South Africa, July 20, 2026/APO Group/ –Master Power Technologies (MPT) (https://kva.co.za/), a leading pan-African provider of turnkey data centre and critical power solutions, has unveiled its hi-tech Customer Experience Centre, also home to its new regional headquarters in Midrand.

Master Power Technologies Unveils R50m State-of-the-Art Customer Experience Centre at New Midrand Premises

This milestone marks a significant step in the company’s continued expansion and commitment to advancing Africa’s data centre infrastructure.

Founded in 1999 by electrical engineer Menno Parsons, MPT has grown from its origins as a Uninterruptible Power Supply (UPS) provider into a diversified engineering firm that delivers end-to-end solutions for data centres across Africa and the Middle East. Today, MPT designs, manufactures, and assembles a wide range of products under its flagship brands, SURE and AIVA, tailored to withstand Africa’s demanding operational environments.

The new Midrand facility spans 6 000m2 and will serve as MPT’s African headquarters, housing approximately 200 employees. Strategically located between Johannesburg and Pretoria, the site is positioned close to major data centre hubs, ensuring accessibility for clients and partners.

Hands-on environment

At the heart of the launch is the Customer Experience Centre, a R50 million investment designed to showcase MPT’s engineering capabilities and provide a hands-on environment for customers, partners, and trainees. The centre features advanced test facilities, including a 2 MVA UPS test platform and a 400kW cooling systems test centre, which is the most comprehensive of its kind on the continent.

These facilities enable performance testing to European certification standards, offering clients confidence in the reliability and efficiency of MPT’s solutions, with the company having become the first African business to be officially certified as an Endorser of the European Code of Conduct for Energy Efficiency in Data Centres in 2025.

The Experience Centre represents a new chapter for Master Power Technologies

“The Experience Centre represents a new chapter for Master Power Technologies. It’s about creating a space where customers can engage with our technology, see it in action, and understand the depth of our capabilities,” says MD and Founder of MPT Menno Parsons.

“This centre will be the most impressive UPS and cooling training facility in Africa, allowing our clients to touch, feel, and work with real systems in a way that has never been possible before.”

Commitment to local

The Experience Centre also highlights MPT’s commitment to local engineering and manufacturing. MPT assembles and engineers complete modular data centre and energy centre solutions within Africa. This approach reduces logistical risks, supports local industry, and ensures solutions are tailored to regional requirements.

Beyond technical demonstrations, the centre will serve as a hub for training and collaboration, equipping engineers and clients with practical knowledge to optimise data centre performance.

It also integrates MPT’s proprietary Advanced Infrastructure Visual Analytics (AIVA) monitoring platform, which manages and records metrics across more than 200 data centres in Africa, offering advanced analytics and operational insights.

“Our business has always been about more than just selling equipment. We engineer solutions for Africa, by Africa. This Experience Centre is a testament to that philosophy, which strengthens our ability to train, innovate and deliver world-class infrastructure while remaining rooted in local expertise,” says Parsons.

The launch of the Midrand offices and Experience Centre underscores MPT’s role as a trusted partner in Africa’s rapidly growing data centre sector. With demand for resilient, efficient, and scalable infrastructure on the rise, MPT’s investment positions the company to meet the evolving needs of clients across the continent and beyond.

Distributed by APO Group on behalf of Master Power Technologies.

 

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Embracing an Intelligent Future: UnionPay Showcases AI Innovation at WAIC 2026

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WAIC

Release of Phased Achievements of the National Pilot Base for AI Application (Financial Sector) Held Alongside the Conference

SHANGHAI, CHINA – Media OutReach Newswire – 20 July 2026 – On 17 July, the 2026 World Artificial Intelligence Conference (WAIC) officially opened in Shanghai. UnionPay unveiled three proprietary AI technologies developed for the financial sector at the Shanghai exhibition area: financial transaction time-series foundation model, the Agentic Payment Open Protocol (APOP) framework, and a privacy-preserving large language model inference solution. As the AI era unfolds, the showcase highlights UnionPay’s continued commitment to accelerating the adoption of digital and intelligent technologies.

On 18 July, UnionPay hosted the Release of Phased Achievements of the National Pilot Base for AI Application (Financial Sector) at the UnionPay Center alongside WAIC 2026. The event brought together more than 100 representatives from commercial banks, Chinese and international partners, leading technology companies, academia, and research institutions. During the event, UnionPay released its “1+6+N” AI achievements framework, announced a series of industry partnerships, and launched a joint initiative calling for greater collaboration on the development and governance of the financial industry. These achievements demonstrate the progress of the National AI Application Pilot Base in building an open innovation platform that accelerates AI adoption across the industry.

Dong Junfeng, Chairman of China UnionPay and UnionPay International, attended the event and delivered a keynote speech. He noted that AI is rapidly reshaping the financial industry. Since the National AI Application Pilot Base was launched in 2025, it has delivered a number of meaningful outcomes through close collaboration across the industry. Mr. Dong elaborated on the vision for the development of the base from through three dimensions: sharing, collaborative governance, and mutual benefits. First, by pooling computing resources, data and models on a centralized public platform, the base helps address industry challenges such as the high cost of computing resources and data silos. This lowers barriers to AI adoption across the financial sector. Second, the base has strengthened AI security by building robust safeguards for large language models and applying AI to enhance transaction risk management and cybersecurity. Such efforts are made to support a safer and more resilient financial ecosystem. Third, the base is accelerating the AI adoption across real-world use cases. It has incubated a range of commercial AI solutions spanning agentic payments, credit risk management, consumption promotion and merchant digital transformation, turning technological innovation into tangible business value. Looking ahead, the future of AI + Finance holds enormous potential. UnionPay looks forward to working with partners across industries to build an open, shared, and well-governed financial AI ecosystem that supports the development of new productive forces through technological innovation.

A highlight of the event was the official launch of UnionPay’s “1+6+N” AI achievements framework.

The “1” represents a unified portal—the National AI Application Pilot Base. Built on a “One Portal, Six Centers” structure, it integrates six specialized centers covering models, datasets, applications, talent development, supply-demand matching, and financial services. Together, the platform currently hosts 11 models, 14 datasets, 59 demonstration applications, and 61 service offerings, bringing together 145 core resources in total.

The “6” refers to six independent and controllable capabilities, including computing resources scheduling through a trusted intelligent computing sharing platform, high-quality financial datasets, finance-specific foundation models, AI-powered financial security services, financial AI standards, and a pilot testing sandbox that supports model training and evaluation. Together, these six capabilities form the base’s shared technology foundation, providing ecosystem partners with the core technical infrastructure.

The “N” represents a portfolio of benchmark use cases, standardized AI solutions, and demonstration applications built on this technology foundation. These applications span five key areas—intelligent payments, inclusive finance, consumption growth, risk management and compliance, and operational excellence—building a multi-tier product portfolio serving consumers, merchants, local governments and financial institutions. This accelerates the application of AI capabilities across diverse use cases.

Together, the “1+6+N” framework of the base connects computing power, data, models, and use cases and forms an end-to-end value chain. By addressing common industry challenges—including limited computing resources, data silos and the high cost of AI deployment—it delivers standardized and widely accessible AI capabilities, providing the financial industry with reusable, highly secure and one-stop AI solutions for intelligent transformation. This also reflects UnionPay’s commitment not only to driving its own business growth, but also to enabling the industry through foundational capabilities and reinforcing financial infrastructure for the AI era.

These achievements have already been made available to industry partners and are beginning to create value. For banks, acquirers and other financial institutions, UnionPay’s shared infrastructure enables rapid access to mature financial AI capabilities without the need to build systems from scratch, significantly reducing both technical barriers and implementation costs. For merchants, UnionPay offers AI-powered marketing, digital analytics and intelligent risk management tools to support smarter operations, improve customer engagement and enhance operational efficiency, enabling even small and medium-sized businesses to benefit from AI innovation. For technology companies and other ecosystem partners, the base enables partners to rapidly adapt AI products for financial applications and complete compliance validation, accelerating the commercialization of technological innovations.

The event also featured six rounds of partnership signing ceremonies, covering areas including AI-themed card, cross-border agentic payment ecosystem development, AI-powered operational empowerment for merchants, joint commercialization of pilot base innovations, and broader ecosystem collaboration across the financial industry chain.

Following the signing ceremonies, UnionPay released the Initiative on the Collaborative Development and Governance of AI Applications in Financial Services, with representatives from participating organizations joining the stage to witness its launch. Building on the “1+6+N” framework, the initiative calls on industry stakeholders to collaborate in four areas: First, advancing trusted AI systems that serve the real economy by establishing governance mechanisms for traceable and explainable algorithms while safeguarding data privacy and security; Second, strengthening collaboration among industry, academia, research institutions and users, leveraging the base to jointly advance core technologies and develop independent and secure financial AI infrastructure; Third, promoting openness and inclusiveness by sharing mature AI models, testing services and implementation solutions to reduce the cost of intelligent transformation, particularly for SMEs; Fourth, improving lifecycle governance through tiered risk management, enhanced compliance standards and coordinated risk prevention. The initiative calls on all industry stakeholders to work together by jointly strengthening the foundation, unlocking greater value through shared capabilities, and reinforcing collaborative governance, with the goal of advancing the sound development of AI in the financial sector and driving digital finance through technological innovation.

 

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