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Technology and Operational Excellence: Enabler, Not a Panacea (By Michael Okwusogu)

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Technology

Create a modular platform that enables you to use the right tech tools at the right time to meet your long-term goals and objectives

LONDON, United Kingdom, December 9, 2022/APO Group/ — 

By Michael Okwusogu, Founder and Managing Partner of ValueX Partners (www.ValueXadvisory.com)

Albert Einstein said: “Everything should be made as simple as possible, but not simpler.”

It is the leadership team’s role to set the vison and boundaries as to what is practical, achievable and within what time

In the case of technology and operational excellence, it could be argued that it has taken far too long. Techno-optimism is one of the greatest misconceptions when it comes to solving problems. Many of the problems that the world faces today are more complex than looking to some technological innovation to fix them.  As a start, we must delineate technology and technological tools. The two are not the same especially in this context.  I will explain why. Technology has been with us since the beginning of time. The wheel is a marvel of invention and a tool of technological ingenuity that has served humankind for millennia and will continue to do so. It is a technological tool that has enabled humankind in addition to other tools, to build the world we live in today. Technology’s greatest asset is its applicability and utility depending on what we are looking to achieve. One should always choose wisely when using technology.

In my experience, within the confines of operational excellence, there are four key points that should form your decision making.

  1. What are your key strategic long- term goals?  Usually, the objective has been to set goals for the short-term. To “put out the fires,” or meet the yearly objective, for example. Yet, this mentality usually leads the smouldering embers to flare up at a later stage. One should build for the future. Create a modular platform that enables you to use the right tech tools at the right time to meet your long-term goals and objectives –  it is a methodical and disciplined approach to building operational excellence.
  2. Do you need a digitised environment at the initial stage? In certain cases, what is required is not digitisation, but innovation and thinking around creating an environment that will prosper in a digitised format. That means conducting a thorough rip exercise and audit. Adopt the Five Why questioning methodology if need be, or any other similar framework. I have always found this to be particularly insightful when taking on new roles or dealing with ‘business as usual’ issues. It tends to be the case that what is required, amongst other things, is training, development, organisational restructure, elimination of redundant processes, procedures and documents, a back-to-basics approach – i.e. what exactly is our core function – delivering on that, and making everyone accountable and responsible for each and every action in their respective areas and also, across the value chain which they touch.
  3. Mission: Who are we? What do we do? How are we supposed to do it? It is critical that the right technological tools be used to support the whole organisation for the long-term. Leadership has an instrumental role to set the vision and strategy of the organisation, engage and align all stakeholders to the future target operating model or achievement of the strategic goals and objectives. It may come across as elementary, but leadership’s role is to understand the technological and business environment over the course of each stage in the long-term. A structure must be put in place that allows teams to perform as best as they can in their respective roles and in their careers with the utilisation of the most appropriate tech tools.
  4. Choosing the right tech at the right time. For this to be a successful endeavour you need to align several key stakeholders. These include technology, your teams, and key stakeholders (e.g. front office/business facing) and your leadership team. Each party has a crucial role to play.
  5. Technology. Their key role is to give advice and support to the business.  Technology should account for the current business infrastructure and the proposed infrastructure for the long-term. This will give the business an idea of available opportunities and any imminent challenges.  In addition, technology should support the business in identifying suitable vendors for any infrastructure programme and be part of the selection process at contract award time.
  1. Teams/end users. The end users are regarded as the most important stakeholder.  They must be part of the journey from the time of its inception. They must be thoroughly briefed, have accountability and ownership as to the objectives and what a successful outcome is expected to look like. Smart knowledgeable, and experienced individuals with a good work ethic and an ability to think out-of-the-box should be chosen across a wide spectrum of the organisation’s areas of responsibility (depending on the scope of the initiative), to be part of the core departmental project team.
  2. Leadership team. It is the leadership team’s role to set the vison and boundaries as to what is practical, achievable and within what time.   Transparency and honesty are key here. A roadmap must be developed that has clear quantifiable and qualifiable goals. Usually, end users will compromise if they can see some sort of progress for a better future. All senior management, as the budget holders, should be regularly updated.  These updates must be short, sharp and to the point. Furthermore, they will need to include key metrics, milestones, highlights, and lowlights in their regular reports.  This builds trust and credibility within the organisation and provides transparency for external stakeholders.   

These suggestions and recommendations are not prescriptive – they are my observations over the years and what has worked in many instances, and should be considered as rough and ready solutions. I have used these in many instances to achieve my goals and objectives, and I hope I have given you some insight that may prove to be of use in your respective roles.

Distributed by APO Group on behalf of ValueX Partners.

Energy

Nigeria Mining Week promises high-level engagement on critical minerals and industrialisation roadmap

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Nigeria

“New Critical Minerals Forum will focus on needs for global energy transition”

CAPE TOWN, South Africa, July 28, 2026/APO Group/ –Hot on the heels of Nigeria’s unveiling of a strategic roadmap designed to convert the country’s mineral wealth into investments in clean energy manufacturing and domestic value addition, the organisers of the Nigeria Mining Week conference and expo have revealed this year’s packed and topical programme.

Convening at the Abuja Continental Hotel in the Nigerian capital from 13 to 14 October, this longstanding mining gathering of note supports Nigeria’s ambition to become a regional refining and processing powerhouse. The theme of this year’s event is “Unlocking Investment and Growth through Partnerships.”

DOWNLOAD THE BROCHURE (https://apo-opa.co/4yPtbdV)

Unveiling strategic roadmaps

Says Samukelo Madlabane, Event Director – Mining Portfolio, VUKA Group: “The Nigerian government has sought to boost beneficiation and industrialisation in its mining sector by mandating local processing, opening large scale mineral plants and unveiling strategic roadmaps that link critical minerals to clean energy manufacturing. Recent initiatives focus on lithium, copper and bauxite, aiming to move beyond raw exports and build integrated value chains.”

Earlier this month, the Council for Critical Minerals Development in the Global South presented a Critical Minerals Roadmap to the Minister of Solid Minerals Development, Dr Dele Alake, outlining strategies to harness Nigeria’s lithium, copper and bauxite resources in order to strengthen local industries, advance mineral beneficiation and draw investment into green manufacturing.

Madlabane adds: “Nigeria Mining Week is perfectly timed for this defining moment in this nation’s mining sector. Our new Critical Minerals Forum will focus on the minerals needed for the global energy transition, such as lithium, REEs, graphite, copper, and other battery or tech minerals, and how Nigeria must position itself to attract serious investment and unlock the country’s rapidly expanding opportunities.”

The Nigeria Mining Week programme highlights include:

Critical Minerals Forum: 13 October

  • Strategic Leadership in the Critical Minerals Race

This session will focus on positioning Nigeria with US and EU MSP initiatives and Asian cathode makers, ensuring bankable offtake term sheets, scaling REE projects responsibly, building infrastructure and traceability rules, and securing independent assurance to strengthen buyer confidence.

  • Building Reliable Pathways from Nigeria to Global Battery, Magnet & EV Markets

International buyers demand clear technical specifications, impurity thresholds and QA/QC standards before agreements with Nigerian projects. Success depends on structuring long term supply contracts, strengthening traceability and ESG documentation, and building credibility with partners across Asia, Europe, the US and the Gulf to secure sustainable supply chain integration.

Exploration & Geological Data:

Unlocking Nigeria’s Exploration Potential

This session explores how investment grade datasets, AI driven discovery and geoscience portals can unlock capital for Nigeria’s mining sector. Experts highlight data standards, licensing simplification and environmental safeguards to accelerate investor confidence and global competitiveness within 12 months.

Financing & Investment:

Financing Exploration & Junior Mining Companies

This session examines Nigeria’s data room requirements, capital structures and licensing reforms to attract investment. Experts highlight clean titles, ESG credibility, traceability and offtake signals as essential for DFIs, investors and global buyers to commit confidently within tight timelines.

Our new Critical Minerals Forum will focus on the minerals needed for the global energy transition, such as lithium, REEs, graphite, copper, and other battery or tech minerals

Industrialisation:

From Ore to Industry – Beneficiation & Refining

This session focuses on commissioning strategies for Nigeria’s lithium and gold projects, contracting for feed security, realistic OPEX benchmarks, and training partnerships. Experts outline pathways from first product to battery grade chemicals and value added metals supported by regulatory adjustments.

Gemstones:

Developing Nigeria’s Gemstone Value Chains

Exploring the formalisation of Nigeria’s artisanal gemstone mining through cooperatives, traceability and certification, experts will highlight international grading standards, models from Tanzania and Zambia, domestic gemstone clusters and incentives to attract global buyers, processors and jewellery manufacturers.

Policy, Regulation & Governance:

Building a Clear, Predictable and Competitive Policy Environment

Nigeria’s mining sector needs regulatory reforms to strengthen licensing predictability, improve contract stability, enhance transparency through NEITI and MCO, align beneficiation and ASM formalisation with global standards, and draw lessons from Zambia, Namibia, Botswana and Ghana to boost investor confidence.

ESG & Sustainability:

ESG that Wins Investments

This session will focus on how Nigeria must define evidence grade traceability for US and EU buyers, adopt global water and tailings practices, apply CDA designs from Ghana Botswana and Peru, meet gender inclusion KPIs within 12 months, and secure independent assurance to strengthen financing and offtake terms.

Infrastructure & Power Integration:

Power to Mines & Logistics for Industrialisation

This session will examine IPP and cogen models from India Australia and Brazil, lessons from the Lobito Corridor for Nigerian rail port power integration, ballast and aggregate standards, digital logistics tools to reduce losses, and PPP structures enabling long tenor corridor financing.

Side events and forums

Other well-known side events and forums that make a welcome return to Nigeria Mining Week and always add to the engaging atmosphere include:

  • The Gold Forum
  • The Steel & Industrial Minerals Forum
  • The Women in Extractive Industries Forum
  • The CEO Roundtable
  • The Deal Room
  • – Project Showcase & Private Capital Engagement

Industry support

Over the last 11 years, Nigeria Mining Week has become thé gathering place for many mining pioneers and suppliers, and many have become longstanding partners of the Abuja gathering. Titan Minerals Ltd is returning as the diamond plus sponsor; KMDC, Kursi, Lovol, Sinogrand, and XCMG have already signed up as diamond sponsors; and SMT Nigeria is back as a platinum sponsor.

The event will gather 3,000+ attendees, 75+ world class speakers and 150+ exhibitors and solution providers. Countries that are expected to have a strong presence with international pavilions are UK, EU, US, China, UAE, Canada, South Africa and India.

The Nigeria Mining Week conference and expo is organised by the Miners Association of Nigeria, in partnership with PwC, VUKA Group and Mining Review Africa, with the Nigerian Ministry of Mines and Steel Development as official host. NEITI is the event’s transparency partner.

DOWNLOAD THE BROCHURE (https://apo-opa.co/4yPtbdV)

Distributed by APO Group on behalf of VUKA Group.

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Business

Customer Experience Management (CEM) Africa 2026 Welcomes Three Influential Global Speakers

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CEM

Together, they represent three distinct but complementary perspectives on leadership, customer experience and business transformation

I am particularly keen to explore Cape Town’s seamless integration of global brands and unique local retailers, alongside its exceptional culinary scene and vibrant public spaces

CAPE TOWN, South Africa, July 28, 2026/APO Group/ –CEM Africa, Africa’s leading customer experience conference, has announced three internationally respected speakers who will take to the stage at CEM Africa 2026, taking place from 18 – 20 August 2026 in Cape Town.

 

Bringing together senior leaders from customer experience, marketing, digital transformation, retail, customer service and business strategy, CEM Africa continues to attract influential voices who challenge conventional thinking and share practical insights that organisations can apply to create stronger customer relationships and better business outcomes.

Joining this year’s programme are Martin Urrutia, Global Head of Retail Experience at The LEGO Group; Bruce Whitfield, one of South Africa’s most respected business journalists and best-selling authors; and Zahirah Variawa, Emmy-nominated television presenter, award-winning travel producer and destination marketing strategist.

Together, they represent three distinct but complementary perspectives on leadership, customer experience and business transformation.

Creating World-Class Customer Experiences

Making his South African debut at CEM Africa, Martin Urrutia brings extensive global expertise in retail experience design and customer engagement.

As the Global Head of Retail Experience at The LEGO Group, Martin leads the development of retail concepts and customer experiences that strengthen one of the world’s most recognised brands. His work demonstrates how thoughtful experience design, innovation and brand strategy can be translated into commercially successful customer experiences across global markets.

During his session, Martin will share practical insights into designing memorable retail experiences that strengthen customer relationships while delivering measurable business value.

Speaking ahead of his visit to Cape Town, Martin said:

“During my visit to Cape Town, I look forward to engaging with the city’s authentic experiences, local culture, and distinctive destinations, all of which continue to inform and inspire the retail and brand experiences I create. I am particularly keen to explore Cape Town’s seamless integration of global brands and unique local retailers, alongside its exceptional culinary scene and vibrant public spaces — environments that foster connection, discovery, and new perspectives.”

Leadership in an Age of Uncertainty

Bruce Whitfield has built a reputation as one of South Africa’s most trusted business commentators, interviewing some of the world’s leading executives, entrepreneurs and innovators throughout his career. Drawing on decades of experience covering business, leadership and economic change, Bruce will explore how leaders can make better decisions, embrace uncertainty and identify opportunity in rapidly changing environments.

His keynote will challenge delegates to rethink how resilience, adaptability and decisive leadership can become competitive advantages in today’s business landscape.

The Power of Storytelling to Shape Experiences

Joining the programme is Zahirah Variawa, whose career spans more than 16 years across Africa, the Middle East and international markets.

An Emmy-nominated television presenter, award-winning travel producer, content creator and destination marketing strategist, Zahirah has partnered with tourism boards, governments, airlines and luxury hospitality brands to shape how destinations are experienced and remembered. Beyond broadcasting, she advises governments and international organisations on destination marketing strategy, facilitates industry dialogue and champions tourism as a catalyst for economic growth across Africa.

At CEM Africa 2026, Zahirah will explore how storytelling, human connection and authentic experiences influence perception, build trust and create lasting emotional connections. Her session will demonstrate why the principles of destination branding and experience design are increasingly relevant to organisations seeking to differentiate themselves through customer experience.

A Platform for Africa’s Customer Experience Leaders

The announcement reinforces CEM Africa’s position as the continent’s premier gathering for senior customer experience professionals, bringing together business leaders to explore the ideas, strategies and innovations shaping the future of customer engagement.

From world-class retail innovation and leadership to the power of storytelling, delegates will gain practical insights from speakers whose experience extends well beyond traditional customer experience disciplines. Together, they demonstrate that exceptional customer experiences are shaped by design, strengthened by leadership and brought to life through authentic human connection.

CEM Africa 2026 takes place in Cape Town from 18–20 August 2026, bringing together senior decision-makers from financial services, retail, telecommunications, healthcare, technology, government and other leading industries for three days of learning, networking and business collaboration.

For more information and to register, visit the CEM Africa website.

CEM Africa.com (https://apo-opa.co/4wtCFtN)

View the event programme https://apo-opa.co/4wr3j6r

Ticket Options https://apo-opa.co/4bgs9gQ

Distributed by APO Group on behalf of VUKA Group.

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Energy

Gabon Opens the Next Chapter of Offshore Growth as Hydrocarbons Minister Clotaire Kondja Joins African Energy Week (AEW) 2026

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African Energy Chamber

Gabon Petroleum and Gas Minister Clotaire Kondja will speak at AEW 2026, highlighting offshore expansion, gas reforms and new investment opportunities across the country

CAPE TOWN, South Africa, July 27, 2026/APO Group/ –Clotaire Kondja, Gabon’s Minister of Petroleum and Gas, has been confirmed as a speaker at African Energy Week (AEW) 2026, bringing one of Central Africa’s foremost architects of upstream reform to the continent’s premier energy investment event. Since taking office in January 2026, Minister Kondja has accelerated efforts to attract international capital, unlock Gabon’s largely untapped offshore potential and commercialize its substantial natural gas resources.

Taking place in Cape Town from October 12‒16, AEW 2026 serves as the continent’s leading platform for energy investment, convening government leaders, operators, financiers and technology providers to drive deals across Africa’s oil, gas and energy sectors. With more than 2 billion barrels of proven oil reserves and significant untapped offshore acreage, Gabon continues to offer prolific investment opportunities that will be showcased to global investors in Cape Town.

Around 72% of the country’s deepwater acreage remains unexplored, and the government is actively opening new opportunities for investors. Speaking at the Invest in African Energy Forum in Paris in April, Minister Kondja confirmed that Gabon expected to finalize PSCs with ExxonMobil and bp, converting MoUs signed in October 2025 into active deepwater exploration licenses. The government’s modernized Hydrocarbons Code and enhanced fiscal framework are further strengthening the investment case, creating competitive conditions for companies pursuing frontier exploration, mature field redevelopment and long-term production growth.

Minister Clotaire Kondja is leading a new era of investment across Gabon’s oil and gas sector through competitive reforms, frontier exploration and strategic gas development

Upstream investors are targeting frontier offshore blocks and redevelopment of mature assets, while midstream opportunities include new pipelines, storage infrastructure and refinery upgrades. At the same time, the government’s gas modernization agenda is opening investment across LNG exports, gas-to-power projects and downstream industrial gas applications as Gabon positions itself as a regional petroleum and gas hub. The government has also eliminated signature bonuses for deepwater and ultra-deepwater blocks while launching a 2026 licensing campaign covering roughly 70% of the country’s available offshore acreage.

A new investor-friendly Gas Code is under development, complemented by plans for a 130‒150-km pipeline linking Gamba to Libreville by early 2028. The strategy is supported by Perenco’s $2 billion Cap Lopez LNG project, expected to begin operations in 2026 through an FLNG facility capable of producing 700,000 tons of LNG and 25,000 tons of LPG annually while significantly reducing gas flaring.

Investment activity is gathering pace across the sector. BW Energy, Panoro Energy and Gabon Oil Company approved the $300 million Bourdon offshore development in May 2026, targeting first oil in the first quarter of 2028 from approximately 25 million barrels of recoverable reserves. BW Energy and Panoro Energy are also progressing the MaBoMo Phase 2 development, expected to deliver first oil during the first half of 2027, while Assala Energy’s Magoga-A discovery confirmed 8m of net oil play in the Gamba Sandstone formation. Meanwhile, investment continues to accelerate across the midstream segment through planned gas gathering infrastructure, expanded storage capacity and refinery modernization, supporting the government’s ambition of building an integrated petroleum industry while capturing greater value from domestic gas production.

“Minister Clotaire Kondja is leading a new era of investment across Gabon’s oil and gas sector through competitive reforms, frontier exploration and strategic gas development. As Gabon opens new offshore opportunities and advances major infrastructure projects, his insights at AEW 2026 will be invaluable for investors looking to participate in one of Africa’s most dynamic energy markets,” says NJ Ayuk, Executive Chairman, African Energy Chamber.

Beyond showcasing Gabon’s investment agenda, Minister Kondja’s participation will contribute to broader discussions on how African producers can remain globally competitive amid shifting capital flows, evolving energy demand and growing pressure to deliver long-term energy security. His perspective will add to high-level dialogue between policymakers, operators and financiers focused on accelerating investment and strengthening Africa’s role in the global energy landscape.

Distributed by APO Group on behalf of African Energy Chamber.

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