Connect with us

Business

Microsoft Airband to Connect nearly 40 Million People across Latin America and Africa (By Vickie Robinson)

Published

3 years ago

on

Airband

Through new and expanded partnerships, Airband is delivering against its goal to connect 250 million people by 2025

JOHANNESBURG, South Africa, May 17, 2023/APO Group/ — 

By Vickie Robinson, GM, Microsoft Airband Initiative (https://www.Microsoft.com)

Today, we’re announcing new and expanded Airband partnerships set to provide high-speed internet access to nearly 40 million people across Latin America and Africa. These partnerships in Brazil, Chile, Colombia, Guatemala and Cote d’Ivoire, Kenya, Nigeria, Tanzania and Uganda mark significant progress in our commitment to extend high-speed internet access to 250 million people living in unserved and underserved areas around the world, including 100 million in Africa.

Across both Latin America and Africa, limited access to broadband can mean that people have fewer opportunities to develop the digital fluency and skills needed to participate in the digital economy.

At Microsoft, we believe that internet access and meaningful connectivity is a fundamental right. The Microsoft Airband initiative was launched to bring transformative connectivity to unserved and underserved communities around the world. Through the Airband initiative and its partners, Microsoft is serving as a catalyst to enable affordable access to connectivity, specifically focusing on regions with lower digital connectivity rates.

Connecting communities across Latin America

In recent years, about 37 percent of Latin Americans in rural areas have connectivity options, compared with 71% of the urban population (https://apo-opa.info/3o7ZQvD). Airband together with Wayfree in Guatemala, Fundacion Pais Digital in Chile, Brisanet in Brazil, and Anditel in Colombia will deliver 18 million people with access to high-speed internet.

Latin America combines thriving urban cities and rural areas with vast cultural heritage sites, however, like most places, there are unique challenges in advancing connectivity in certain regions. With greater access to the internet, Airband through its partners, hope to address societal issues, such as employment and education that can be strengthened through greater connectivity.

  • Brazil: Airband is expanding our footprint to Brazil, the largest market in Latin America, as part of our new partnership with Brisanet (https://apo-opa.info/435Pdsb). Working with Microsoft and NGOs like Amigos do Bem (https://www.AmigosdoBem.org/en/) and Mais Unidos (https://apo-opa.info/3IiPlML), Brisanet will extend high-speed internet access to more than 11 million people and support social and economic development in low-income regions of the country.

At Microsoft, we believe that internet access and meaningful connectivity is a fundamental right

  • Chile: Fundación País Digital (https://apo-opa.info/3WeCOjd) is a nonprofit organization working to develop Chile’s digital economy, expand connectivity, and improve digital literacy throughout the country. Through their newest initiative, Programa Conectando Territorios (https://ConectandoTerritorios.PaisDigital.org/), Fundación País Digital will expand connectivity to rural and underserved areas in two regions: the Biobío Region in central Chile, which has been significantly impacted by earthquakes; and the Antofagasta Region, known for its mining industry. With Airband support, in addition to connectivity, the program will target economic opportunities through training and employing local community members to maintain the new networks and will bring internet access to an additional one million people by the end of 2025.
  • Colombia: Our commitment with longtime partner Anditel (https://apo-opa.info/3M7ETch) to provide coverage for more than 600,000 people in five years has gone well ahead of plan. To date we have nearly doubled that target and are now expanding our partnership to cover an additional three million people by the end of 2025. Partnering with the Colombian government on ICT 360 (https://apo-opa.info/3IhtMfN), the national connectivity program, Anditel aims to cover 85% of Colombians by 2026.
  • Guatemala: Wayfree is the leading provider (https://apo-opa.info/3Wexvk2) of Internet connectivity in Guatemala. They are deploying wireless access zones in towns and villages, already covering over 40 percent of the 340 Guatemalan municipalities with the goal of making universal wireless internet access a reality. Airband’s support will catalyze deployments in the remaining municipalities in Guatemala and ultimately provide three million people with access to high-speed internet coverage by the end of 2025.

Crossing the continent of Africa

Our efforts on the African continent are some of our most longstanding and farthest reaching. Today many African nations are rising economic powers, but on a continent with so many vast rural areas, delivering connectivity can be a challenge. On average Africa has a 40 percent (https://apo-opa.info/3IiPuQj) internet usage rate. Partnerships are key to the success of the Airband model, and we are building upon our existing partnerships in Africa, including with Mawingu and Tizeti.

  • Kenya, Tanzania, and Uganda: Microsoft Airband’s relationship with Kenyan service provider Mawingu (https://apo-opa.info/3Ijr75f) began in 2014 with a pilot in Nanyuki and has since expanded to deliver high-speed internet access to four million Kenyans living in rural areas. Mawingu was Airband’s first partner, and thanks to the public-partnership model, today the company is Kenya’s leading internet service provider dedicated to rural and peri-urban markets. This latest expansion of our partnership with Mawingu will bring coverage to an incremental 16 million people across Kenya, Tanzania and Uganda by the end of 2025, ultimately covering a total of 20 million people.

Mawingu provides meaningful internet access to locations throughout Kenya, such as hotspots, vocational schools and businesses. Just one example of Airband’s partnership has resulted in the deployment of more than 700 hotspots and connectivity for more than 100 primary schools, enabling community members to access digital skills training and essential education materials. The company has also partnered with Unilever and Microsoft Philanthropies to provide access and skills to female entrepreneurs.

  • Nigeria and Cote d’Ivoire: Airband partner Tizeti (https://www.Tizeti.com/) has brought coverage to more than 900,000 people in Nigeria, expanding from Lagos to focus on underserved states across the country. Microsoft and Tizeti are expanding this partnership to Cote d’Ivoire, a cultural crossroads of West Africa, to bring internet access to almost 5 million people. Given that electricity is frequently unavailable, insufficient or unreliable in many parts of Africa, this expansion of our partnership includes infrastructure support and deployment of eight solar powered towers to help provide connectivity to households, small businesses and hotspots. This access will empower greater access to education, healthcare, and employment.

Bringing more digital opportunities to more people

Through partnering with Microsoft’s Airband Initiative, organizations have additional support to create the infrastructure needed to provide connectivity support in many different ecosystems that ultimately drives self-empowerment and sustainable development and growth. These partnerships are essential in providing local expertise and experience to help achieve a greater goal tied to what can be harnessed with the support of connectivity.

As technology, like AI, advances, being connected provides a path forward to empower every person and every organization on the planet to achieve more.

Distributed by APO Group on behalf of Microsoft.

Related Topics:
Continue Reading
Advertisement

Business

Enlit Africa seeks contributions that move the conversation from strategy to execution: ensuring a Future Fit Africa

Published

1 day ago

on

September 25, 2026

By

Share your expertise with Africa’s power, energy and water community, connect with decision makers from across the value chain and contribute to the conversations shaping the continent’s next generation of infrastructure and investment

CAPE TOWN, South Africa, September 25, 2026/APO Group/ –Speaker submissions are open for Enlit Africa, created by VUKA Group (www.WeAreVuka.com), as it returns to the CTICC, Cape Town from 11–13 May 2027.

Do you have a project, lesson, strategy or innovation that Africa’s energy sector should hear about?

 




  

We invite utilities, project owners, developers, IPPs, commercial and industrial energy users, municipalities, policymakers, regulators, financiers, researchers and industry practitioners to submit abstracts sharing practical experience, case studies, research, projects and lessons from across Africa’s changing energy and water sectors.

What are we looking for?

We particularly encourage non-vendor speakers to submit contributions across:

  1. Enlit Africa Main Stage – From Strategy to Execution
    Policy, market reform, investment, leadership and the decisions required to turn Africa’s energy ambitions into implementation.
  2. Generation
    New capacity, generation technologies, energy security, operating performance and Africa’s evolving energy mix.
  3. Transmission & Distribution
    Grid expansion, modernisation, open access, system operation, cross-border interconnection, digitalisation and infrastructure investment.
  4. Municipal Forum:Municipal management, with an emphasis on electricity and water – with a strong emphasis on service delivery.
  5. Power Hub:Technical advancements in power generation, transmission, distribution and more. Technical presentations encouraged.
  6. Water Hub:Technical insights into water management and solutions.
  7. Water Security Hub: Strategy, finance, management and technology application for water security.
  8. Project & Investment Hub: Project developments, country roundtables, project briefings, finance, and innovative financing models (including M300).
  9. Renewable Energy & Storage:Covering both technical and strategic applications of renewables and storage.

What makes a strong submission?

We want to hear about what is happening on the ground.

Tell us about:

  • A project being implemented or developed
  • A challenge your organisation has solved – or is still trying to solve
  • Lessons from implementation
  • New research or industry findings
  • Innovative financing or commercial models
  • Technologies being deployed in real operating environments
  • Policy or regulatory changes and what they mean in practice
  • Approaches that could be replicated elsewhere in Africa

Preference will be given to submissions that provide practical insights, measurable outcomes and lessons that the wider industry can apply.

Why present at Enlit Africa?

Africa does not need another conversation about what should happen. Help us explore how we make it happen and how we ensure Africa is future fit.

Share your expertise with Africa’s power, energy and water community, connect with decision makers from across the value chain and contribute to the conversations shaping the continent’s next generation of infrastructure and investment.

Submission details

Abstract length: 300–500 words
Submission deadline: 29 January 2027
Speaker feedback: 7 December 2026 – 5 February 2027

Visit the Enlit Africa website to submit your speaker abstract: https://apo-opa.co/4d2TTq2

Distributed by APO Group on behalf of VUKA Group.

 




 

Continue Reading

Business

CEM Africa Awards 2026 set to recognise Africa’s leading Customer Experience (CX) talent and innovation

Published

1 day ago

on

September 25, 2026

By

The 2025 awards attracted more than 80 entries and 31 finalists, culminating in eight award winners

The calibre of organisations and individuals recognised through the CEM Africa Awards demonstrates just how much extraordinary CX work is being done across the continent

 




 
JOHANNESBURG, South Africa, September 25, 2026/APO Group/ –Customer experience professionals, teams and organisations across Africa have just days remaining to enter the 2026 CEM Africa Awards, with free applications closing on 30 September 2026.

 

Taking place on 10 November 2026 at the NH Hotel in Sandton, Johannesburg, the Customer Experience Africa Awards form part of the CEM Africa platform and recognise the individuals, teams, technologies and initiatives raising the standard of customer experience across the continent.

For organisations considering whether to enter, the company they could be keeping provides a compelling indication of the calibre of the awards.

A growing roll call of African CX leaders

The 2025 awards attracted more than 80 entries and 31 finalists, culminating in eight award winners. Finalists represented organisations spanning financial services, technology, telecommunications, retail, insurance, public services and social impact.

Among them were Absa, Capitec Bank, Santam, Telesure Investment Holdings, Equity Bank, Takealot.com, NTT DATA, Frogfoot, Telviva, Harambee Youth Employment Accelerator, the University of Pretoria and South Africa’s Department of Social Development.

The 2025 winners included Serisha Iyer of Absa Corporate and Investment Banking, named Rising Star in CX; Alma Angela Olela of Jubilee Health Insurance, named CX Leader of the Year; and Franco Cotumaccio of Shadow Global, winner of Breaking Barriers in CX.

Corporate winners included Telesure Investment Holdings for Best Overall CX Solution, Krisp for Best Use of AI, Telviva for Best Enterprise Contact Centre Platform, Harambee Youth Employment Accelerator for Best Customer Experience Team of the Year and the University of Pretoria for Best Citizen Experience Initiative.

That follows a 2024 edition in which winners included NCBA Bank, MultiChoice, Digital Solutions Group, Absa Bank and Telviva, alongside individual CX leaders from across the continent.

More than a trophy

For entrants, recognition through the CEM Africa Awards puts their work in front of a wider African CX community and an independent judging panel drawn from across the industry.

The 2026 judging panel includes global CX specialist Ian Golding; Andrew (Dré) Enebeli, Head of CX & Engagement at Access Bank; Dr Oliver Museka, President and Founder of IRDM College Eswatini; Jonathan Daniels, Managing Director of CX Centric; Joven Pillay, Partner and Head of Customer Consulting at KPMG; and Qaalfa Dibeehi, Managing Partner at Human2Outcome.

This year’s awards recognise excellence across four broad pillars – People, Innovation, Transformation and Government – covering categories including CX Leader of the Year, Rising Star in CX, Breaking Barriers in CX, Best Overall CX Solution, Best Use of AI, Best Enterprise Contact Centre Platform, Best Customer Experience Team of the Year, Best Digital Transformation in Public Services and Best Citizen Experience Initiative.

“The calibre of organisations and individuals recognised through the CEM Africa Awards demonstrates just how much extraordinary CX work is being done across the continent. These awards give that work a platform. Whether it is a major transformation programme, an innovative use of technology or an individual changing how their organisation thinks about the customer, we want to make sure Africa’s best work is being seen and recognised.”

  • Briteny Price, Event Manager and CEM Africa Awards Director

Final opportunity to enter

Applications for the 2026 CEM Africa Awards are free and remain open until 30 September 2026. Finalists will be announced in October, ahead of the awards ceremony on 10 November at the NH Hotel, Sandton.

Organisations, teams and individuals working to improve customer and citizen experience across Africa are encouraged to submit their entries before the deadline.

Apply for the CEM Africa Awards 2026 by 30 September 2026

Submit your application (https://apo-opa.co/4hdcimx)

Explore the CEM Africa Awards

Visit the CEM Africa Awards website (https://apo-opa.co/4iNXzzM)

Distributed by APO Group on behalf of VUKA Group.

 




  

Continue Reading

Business

Emirates to bring the A350 to Nairobi, introducing next-generation cabin experiences

Published

1 day ago

on

September 25, 2026

By

The introduction of the A350 also marks the first time Emirates’ highly acclaimed Premium Economy cabin will be available to customers flying to and from Kenya, complementing the airline’s enhanced Business and Economy offerings

NAIROBI, Kenya, September 25, 2026/APO Group/ —

  • From 25 October, Nairobi becomes the 32nd destination to be served by the Emirates A350
  • Latest-generation aircraft introduces Emirates’ acclaimed Premium Economy cabin to Kenya for the first time, along with enhanced Business and Economy Class cabins
  • Deployment reinforces Emirates’ continued investment in Kenya and commitment to delivering an exceptional customer experience across its Africa network

 




  

Emirates (www.Emirates.com), the world’s largest international airline, will soon serve Nairobi with its newest aircraft type, the Airbus A350 (https://apo-opa.co/47hy1nv). From 25 October 2026, the A350 will operate on EK717 and EK718, bringing Emirates’ latest-generation cabin experience to customers travelling between Dubai and Nairobi. The Emirates A350 is defined by spacious, bright cabins, enhanced technology, connectivity, and the airline’s signature hospitality across all three cabins.

 

The introduction of the A350 also marks the first time Emirates’ highly acclaimed Premium Economy cabin will be available to customers flying to and from Kenya, complementing the airline’s enhanced Business and Economy offerings.

 

Christophe Leloup, Emirates Country Manager in Kenya said, “The arrival of the A350 in Nairobi marks an exciting new chapter for Emirates in Kenya. We’re delighted to bring our latest aircraft and onboard experience to our customers in market, with more comfort, choice and thoughtful touches in every cabin. Combined with our growing flight schedule, the A350 gives customers travelling on the Dubai-Nairobi route something new to discover, while building on the experience they know and love from Emirates.”

 

 

What passengers can expect from the A350

The newest aircraft type to join Emirates’ all widebody fleet, the A350 accommodates 298 passengers in three spacious cabins – Business, Premium Economy and Economy. The bright and airy cabins have been thoughtfully designed to provide more space and comfort in every cabin, whilst cutting-edge technology and enhanced entertainment options elevate every journey.

 

Making its debut in Kenya, Emirates’ Premium Economy cabin offers elevated comfort, comparable to a Business Class experience on many airlines. The cabin is spacious with leather reclining seats that feature a generous pitch, adjustable headrests and more legroom. Customers can enjoy in-seat charging points, a wood-finished side cocktail table, a 13.3-inch TV screen, a generously sized pillow and blanket, complimentary amenity kits on select flights – including the Dubai-Nairobi route – and a globally exclusive sparkling wine, Chandon Vintage Brut 2017.

We’re delighted to bring our latest aircraft and onboard experience to our customers in market, with more comfort, choice and thoughtful touches in every cabin

 

Business Class is configured in a 1-2-1 layout ensuring every passenger has direct aisle access and a spacious, private environment for both work and relaxation. The fully lie-flat seat is wrapped in soft cream leather and features a personal minibar and wireless charging for comfort and convenience. At the back of the cabin is a snack display area allowing passengers to help themselves to refreshments throughout the flight.

 

Economy Class features an all new, airy colour palette of sky blue, bronze and cream, complemented by lighter-toned wood finishings. Each seat features the airline’s upgraded ice inflight entertainment system on a 13.3inch 4K adjustable touchscreen, while generous seat pitch and leather headrests provide support, comfort and extra legroom.

 

 

Continuing to raise the bar in Kenya

The deployment of the A350 follows a series of enhancements to the Emirates customer proposition in Kenya, including the introduction of the third daily flight between Dubai and Nairobi in July. With 21 flights per week, customers have greater flexibility and connections between Kenya and key markets across Europe and the US, via Dubai.

 

Nairobi is also home to Africa’s first Emirates World (https://apo-opa.co/4yeI34C) store, which opened in 2024, offering customers a more immersive way to discover Emirates’ products, while offering more convenience and personalised service.

 

Earlier this year, Emirates introduced further flexibility for customers in Kenya through a partnership with Cellulant, launching a split-payment solution (https://apo-opa.co/4xLYG6R) that allows travellers to combine multiple payment methods across 24-hour instalments when purchasing airfares.

Tickets can be booked now on Emirates.com, the Emirates App, or via both online and offline travel agents as well as Emirates World Store (https://apo-opa.co/46Kglkc) in Nairobi. Emirates continues to offer flexible booking policies for added peace of mind while travelling. Every ticket booked after 10th August 2026 comes with free unlimited dates changes to Dubai and one complimentary date change to anywhere else in the world, in addition to significantly reduced refund fees across all cabins and fare types, allowing passengers to adjust their travel plans with minimal penalties.

Distributed by APO Group on behalf of The Emirates Group.

 




 

Continue Reading

Trending

Exit mobile version