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Canon Hosted Strategic Partner’s “Executive Circle” in Cyprus, Focusing on Innovation, Customer and Employee Experience

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Canon

Canon recognized top-performing partners in categories for B2B and B2C businesses at the conference

DUBAI, United Arab Emirates, November 11, 2024/APO Group/ —

  • The annual exclusive conference facilitated strategic discussions and collaborative initiatives, equipping partners to navigate challenges and seize emerging growth opportunities in Africa.
  • Canon recognized top-performing partners in categories for B2B and B2C businesses at the conference.

Building on the resounding success of last year’s launch of the first Executive Circle in Georgia, Canon Central & North Africa (https://en.Canon-CNA.com) hosted it’s second edition, amidst the stunning backdrop of Cyprus on 5th & 6th November 2024. The Executive Circle signifies a paradigm shift in the company’s approach to partner engagement and this strategic platform reflects Canon’s unwavering commitment to elevating the customer experience and enhancing every stage of the customer journey—before, during, and after experience with the extensive portfolio of imaging products and solutions.

Canon Central & North Africa (CCNA) was established in 2016 with a vision to expand Canon’s footprint across the continent and drive significant impact. Since then, annual partner conference have been integral to fostering strong relationships and enabling growth across key markets. Over the years, these gatherings have been elevated into immersive experiences, underscoring Canon’s dedication to strategic partner engagement. The introduction of the Executive Circle represents the pinnacle of this elevation—a testament to Canon’s belief in nurturing relationships and focusing on continuous improvement for the business growth of all stakeholders.

This year’s theme, ICE—Innovation, Customer, and Employee Experience—reflects Canon’s commitment to strategically enhance its impact across three key areas. Innovation emphasizes Canon’s approach to New Markets, New Focus Products, and New Customer Segments, as Canon broadens its reach by entering emerging African markets, introducing targeted product lines, and engaging new customer segments. Customer Experience focuses on engaging and connecting with customers in new, strategic ways to deliver a more immersive experience of Canon’s imaging solutions, enhanced through impactful campaigns and events. Employee Experience prioritizes skill development, with an emphasis on both soft skills and technical expertise, equipping employees to better serve partners and customers and fostering stronger relationships. This exclusive conference provided a unique platform for high-level discussions on emerging trends, strengthening executive communication, and setting a path for mutual growth.

We understand the complexities of the market and we are here to provide the tools and services needed to unlock new business growth opportunities for our partners

Canon’s mission is to consistently deliver an extensive portfolio of innovative imaging products with industry-leading service support across the continent. “We understand the complexities of the market,” Somesh Adukia, Managing Director, Canon Central & North Africa remarked, “and we are here to provide the tools and services needed to unlock new business growth opportunities for our partners.” This vision reflects Canon’s dedication to not only addressing current challenges but also anticipating future needs, ensuring that partners remain well-equipped and competitive in a rapidly evolving African industry.

A COMMITMENT TO REGIONAL GROWTH AND COLLABORATION

Canon remains dedicated to regional expansion, prioritizing sustainable growth and empowering its business partners. By broadening its partnerships and enhancing value propositions, the company seeks to drive meaningful impact across Africa. Canon’s commitment also extends to local offices and the talented workforce across the African markets, making a positive contribution to the economic well-being and development of these regions.

Guided by its corporate philosophy of Kyosei, meaning “living and working together for the common good,” Canon’s approach to regional growth is rooted in creating lasting value for both its business partners and the wider community. This philosophy is exemplified through impactful initiatives like the World Unseen exhibition, which fosters inclusivity for people with visual impairment; the decade-long Miraisha Programme empowering youth with photography skills for future livelihoods; the Canon Young People Programme, equipping young minds to creatively tackle sustainability issues; and the Women Who Empower Programme, which uplifts and supports women in the imaging and print industries through workshops, mentorship, and networking events tailored to promote their growth and advancement. These efforts reflect Canon’s broader vision of fostering collaboration, promoting inclusivity, and driving sustainable development alongside its strategic business goals.

To commemorate the conference, Canon hosted a gala dinner and an awards ceremony to honor and celebrate its top-performing partners. The awards spanned across distinct categories for both B2B and B2C segments, recognizing and applauding their exceptional contributions to Canon’s ongoing achievements and shared success.

The Executive Circle in Cyprus proved to be a successful event, rich with insightful dialogue, collaborative strategies, and shared visions for the future. 

Distributed by APO Group on behalf of Canon Central and North Africa (CCNA).

Business

Africa Women Innovation and Entrepreneurship Forum (AWIEF) Announces Finalists for 2026 Africa Women Innovation and Entrepreneurship Forum (AWIEF) Awards

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The 2026 Awards categories have been refined to reflect the evolving entrepreneurial and innovation landscape in Africa, with categories recognising emerging leaders, technology pioneers, agricultural innovators, creative visionaries, and women driving measurable impact

CAPE TOWN, South Africa, September 7, 2026/APO Group/ –The Africa Women Innovation and Entrepreneurship Forum (AWIEF) (www.AWIEForum.org) is pleased to announce the finalists for its 2026 AWIEF Awards.

 




  

Launched in 2017, the prestigious annual AWIEF Awards is an initiative to recognise, honour, and celebrate women entrepreneurs and business owners in Africa across various industry sectors for their achievements and contribution to the continent’s inclusive economic growth and social development.

Following a highly competitive nominations process, this year’s finalists represent a diverse range of sectors and African markets, reflecting the breadth of talent, innovation and impact emerging across the continent.

The 2026 Awards categories have been refined to reflect the evolving entrepreneurial and innovation landscape in Africa, with categories recognising emerging leaders, technology pioneers, agricultural innovators, creative visionaries, and women driving measurable impact.

This year also sees the introduction of the Male Ally Award, to recognise a male leader, founder, executive, policymaker or senior decision-maker whose leadership and actions have contributed meaningfully to advancing women’s economic empowerment and creating sustained, systemic change for women in Africa.

The finalists for the 2026 AWIEF Awards are (listed in alphabetical order):

WOMAN TO WATCH AWARD

Omotoke Ajidagba – Co-founder & COO, 10mg Health, Nigeria

Faith Nafula – Founder & CEO, Solar Spark Energy, Kenya

Rowena Turinawe – Founding CEO, Ruka Pay, Uganda

AGRI AWARD

Violet Awo Amoabeng – Founder & CEO, Skin Gourmet, Ghana

Stella Doreen Namulondo – Co-founder & COO, Essymart Africa Business Link, Uganda

Joyce Rugano – CEO, Ecorich Solutions, Kenya

IMPACT FOR GOOD AWARD

Ola Brown – General Partner, HealthCap Africa, Nigeria

Nada Ghammem – Co-Founder & CEO, Bionic Soul, Tunisia

Echo Nomsa VanderWal – Executive Director, The Luke Commission, Eswatini

CREATIVE VISIONARY AWARD

Rasha Aita – Managing Director, SMACRS LLC, Egypt

Renuka Methil – Managing Editor, Forbes Africa, South Africa

Hadeer Shalaby – Co-Founder & CEO, Freeziana, Egypt

TECH PIONEER AWARD

Varuna Devi Bangaleea – Group CEO, nVisionIT, Mauritius

Ndeye Fatou Mboup – CEO, The Smart Granary, Senegal

Quinter Ochieng – Founder & CEO, Chargebyte Africa, Kenya

MALE ALLY AWARD

The 2026 recipient for this award category will be announced at the AWIEF Awards Ceremony and Gala Dinner.

LIFETIME ACHIEVEMENT AWARD

The Lifetime Achievement Award honours a visionary female leader whose decades of leadership, entrepreneurship or public service have contributed significantly to Africa’s economic, social or institutional development and helped pave the way for future generations of women leaders.

The 2026 recipient for this award category will be announced at the AWIEF Awards Ceremony and Gala Dinner.

Winners to Be Announced at AWIEF 2026 Conference

The 2026 AWIEF Awards winners will be revealed at the prestigious awards ceremony and gala dinner on 11 November 2026, taking place as the grand finale of the AWIEF 2026 Conference.

The conference will take place from 10 to 11 November 2026 at the Cape Town International Convention Centre (CTICC), Cape Town, South Africa, bringing together women entrepreneurs, business leaders, investors, policymakers, development partners, and other entrepreneurial and innovation ecosystem stakeholders from across Africa and beyond.

The Awards Gala will be an opportunity to celebrate this year’s finalists and winners while recognising the women and allies helping to shape a more inclusive and prosperous economic future for Africa.

Tickets for the AWIEF 2026 Conference and Awards are available online at: https://apo-opa.co/3TeYyhW

 

Distributed by APO Group on behalf of Africa Women Innovation and Entrepreneurship Forum (AWIEF).

 

 




 

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Customer Experience Management (CEM) Africa 2026 closes on a high with a strong community response

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970 attendees across three days, 260 + companies representing 20 countries, came together in Cape Town for practical insight, technology, networking and conversations shaping the future of customer experience in Africa

CAPE TOWN, South Africa, September 7, 2026/APO Group/ –CEM Africa 2026 concluded at the Century City Conference Centre following three days of strong engagement across Africa’s customer experience community.

 




  

 

The 14th edition welcomed 970 attendees from more than 260 companies across 20 countries, bringing together senior CX, customer service, marketing, digital, technology and transformation leaders alongside solution providers and industry partners.

The event achieved a Net Promoter Score of 69, reflecting a strong response from delegates and reinforcing the relevance of the CEM Africa platform.

Across the programme, delegates had access to 43 workshop and breakout sessions and 10 main stage content sessions, with feedback consistently highlighting the quality, relevance and practical value of the content.

Discussions tackled the issues shaping CX today, including AI adoption, trust, customer intelligence, employee experience, digital transformation, customer journeys and the growing pressure to demonstrate measurable business value.

Standout voices and timely conversations

Under the theme “Trust, Technology and the Human Future of CX in Africa”, the programme combined global perspective with distinctly African CX challenges and opportunities.

Business journalist and best-selling author Bruce Whitfield delivered “The Trust Advantage”, exploring the role of trust in reducing friction and creating stronger business outcomes.

Zahirah Variawa, Founder of The Fourth Thread, opened Day Two with “The Moments People Remember: Why the Experiences We Create Matter More Than We Think”, placing human connection firmly at the centre of customer experience.

Martin Urrutia, Head of Global Retail Experience at The LEGO Group, delivered “Experience Is the Brand”, examining how organisations can design experiences that differentiate, scale and build loyalty.

From the public sector, Rashid Toefy, Deputy Director-General at the Western Cape Government, presented “Citizen Experience by Design: Building Trust Through Better Public Services”, highlighting the importance of experience design in strengthening trust between institutions and the people they serve.

Together, these sessions reinforced one of the strongest messages to emerge from CEM Africa 2026: technology is reshaping customer engagement, but trust, relevance and human connection remain fundamental to great experience.

Engagement across every part of the event

CEM Africa 2026 was designed to encourage participation beyond the main stage.

Delegates moved throughout the venue between keynote sessions, 43 workshops and breakouts, panel discussions, solution demonstrations, the exhibition and direct conversations with technology providers and peers.

Day Zero set the tone with The Social Club: Play. Taste. Connect, live podcast discussions and opening drinks, creating an informal environment for the community to connect before the main conference programme began.

Across Days One and Two, engagement continued through the exhibition, matchmaking and smaller-format sessions, while Matchmaking and Happy Hour and the CEM Engage Party created further opportunities for delegates, speakers and partners to build relationships outside the formal programme.

The event closed with WiN CX Africa, bringing female leaders together around leadership, safety, trust and inclusion in customer and employee experience.

Strong response from partners

Sponsors and exhibitors also reported a highly positive response, with partners contributing actively to both the content programme and the wider event experience.

NiCE, Lead Sponsor of CEM Africa 2026, played a prominent but integrated role throughout the summit, bringing practical perspectives on AI-powered customer experience, enterprise AI agents and the evolving relationship between human and AI-enabled service.

An NPS of 69 reinforces that the community is finding real value in these conversations and in the connections CEM Africa creates

The wider partner community contributed expertise across Voice of Customer, customer intelligence, automation, conversational engagement, journey orchestration, contact centres and CX measurement, helping ensure that technology conversations remained grounded in real operational and commercial challenges.

The numbers behind CEM Africa 2026

The post-event results underline both the scale of the community and the depth of engagement across the programme:

970 total attendance

260+ companies represented

20 countries represented

43 workshop and breakout sessions

10 main stage content sessions

+69 Event NPS

For CEM Africa, the NPS of 69 is particularly significant. It is not simply a measure of satisfaction, but an indication that delegates found genuine value in the content, connections and overall event experience.

“The response to CEM Africa 2026 has been incredibly encouraging. What stood out was the level of engagement across every part of the event, from the main stage and workshops to the exhibition, matchmaking and networking functions. An NPS of 69 reinforces that the community is finding real value in these conversations and in the connections CEM Africa creates.”

Terry Southam, Group Director retail – VUKA Group

Momentum builds towards CEM Johannesburg Edition

With the Cape Town flagship complete, attention now turns to the CEM Johannesburg Edition, taking place on 10–11 November 2026 at NH Hotel in Sandton.

The event expands to a full two-day format in 2026, bringing together senior CX decision-makers, practitioners and solution providers around practical workshops, peer-led insight, solution discovery and purposeful business networking.

The strong response in Cape Town is already carrying forward into Johannesburg, with growing interest from delegates, speakers and commercial partners.

Download the CEM Johannesburg Edition Sponsorship Brochure

Download Sponsorship Brochure (https://apo-opa.co/4ymJqhg)

Register your interest to attend

Register Interest (https://apo-opa.co/4igD4LH)

Explore the CEM Johannesburg Edition

Visit the CEM Johannesburg Edition website (https://apo-opa.co/4igK6jK)

Distributed by APO Group on behalf of VUKA Group.

 




 

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Africa’s first full-stack hydrogen hub powers up in Namibia

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Namibia

The CMB.TECH Namibia facility in Walvis Bay brings together solar power generation, green hydrogen production, and energy storage in a single operational ecosystem

CAPE TOWN, South Africa, August 24, 2026/APO Group/ –Namibia is demonstrating what is possible in Africa’s energy transition with the continent’s first fully integrated green hydrogen facility.

 




 
The CMB.TECH Namibia facility in Walvis Bay brings together solar power generation, green hydrogen production, and energy storage in a single operational ecosystem, demonstrating how clean energy can be produced at industrial scale while supporting industrial decarbonisation and long-term energy resilience.

 

This landmark project marks a key step in sustainable energy infrastructure. It integrates solar power generation, green hydrogen production, and energy storage within one ecosystem. This shows how clean energy can be produced at scale to support industrial decarbonisation and long-term energy resilience.

“Africa’s first fully integrated green hydrogen facility demonstrates that large-scale clean energy production is not a future ambition, but a present-day reality. Operating successfully in one of the world’s most demanding environments, it showcases the viability of green hydrogen as a cornerstone of the continent’s energy transition,” Sabine Dall’Omo, CEO, Siemens Sub-Saharan Africa, tells ESI Africa (https://apo-opa.co/4d0HFy3), part of VUKA Group.

Hydrogen for local industrialisation in Namibia

The hydrogen produced at CMB.TECH will initially power local industrial applications, like dual-fuel trucks, generators and Namibia’s first hydrogen-powered freight locomotive. In the future, the plant will expand and integrate more with port infrastructure, transforming maritime decarbonisation by refuelling ships with ammonia from green hydrogen.

This will boost Namibia’s renewable energy use and reduce dependence on fossil fuels, especially in the hard-to-decarbonise shipping sector.

As the technology partner underpinning the operation, Siemens provides the integrated electrical, automation and safety infrastructure that enables seamless coordination across the site, creating a high-availability platform that supports the future of green industrial development.

Namibia is one of the sunniest countries in the world, with about 300 sunny days a year, and solar power can be harnessed in abundance. In Walvis Bay, that solar power drives an electrolyser that splits water into hydrogen and oxygen. To produce marine fuel, the hydrogen will be combined with nitrogen from the air to create ammonia, which is then liquefied.

Africa’s first fully integrated green hydrogen facility demonstrates that large-scale clean energy production is not a future ambition, but a present-day reality

“In a region where reliable energy is essential for economic growth and social development, what matters most is a system that simply works,” says Dall’Omo. “The CMB.TECH plant can only deliver on its promise if all technologies operate seamlessly as one. That is where Siemens makes the decisive difference. Working as a ONE tech company and serving as the unified interface for automation, control, and power distribution, we ensure the facility runs reliably from day one.

“Our long presence in the region, deep understanding of local conditions, and close collaboration across our businesses help reduce complexity, solve issues quickly, and keep operations stable. In short, we bring the entire system to life, enabling the plant to become a dependable, future-shaping asset for the customer and the wider community.”

Integrated hydrogen economy

CMB.TECH is a “Living Lab” for an integrated hydrogen economy. “The facility includes a solar-powered off-grid electrolyser for renewable hydrogen production, a refuelling station for hydrogen-powered vehicles and industrial applications, and an on-site Hydrogen Academy for local talent development,” says Roy Campe, Chief Technology Officer at CMB.TECH.

The plant’s 5MWp solar park covers 6.5 hectares and feeds a hydrogen production facility with a 5MW Proton Exchange Membrane electrolyser and a 5.9MWh battery. The fully off-grid electrolyser produces green hydrogen using electricity from the solar park and energy stored in the Battery Energy Storage System (BESS).

CMB.TECH built the facility and is using the green hydrogen for its local industrial applications, making the company its own first customer and ensuring a guaranteed buyer from day one. “Many green hydrogen projects are stalling because, while they invest heavily in solar energy and green hydrogen production, there is often no commercial offtake agreement in place to secure demand for the hydrogen produced,” says Dall’Omo.

“Beyond its role as an energy production facility, the project illustrates how green hydrogen can accelerate the decarbonisation of transport and logistics value chains. From supporting local mobility solutions to enabling future maritime refuelling infrastructure, it provides a tangible pathway toward lower-carbon industrial and shipping ecosystems,” says Wiebke Polomka, Senior Manager: Southern Africa, Afrika-Verein der deutschen Wirtschaft.

Hydrogen Academy in Namibia

In addition to ecological and economic effects, knowledge transfer is central. The Hydrogen Academy on site trains drivers, technicians, and scientists and strengthens the labour market. Today, 24 of the facility’s 25 employees are Namibian and received training through the Hydrogen Academy.

“By partnering with local universities and institutions like the Namibia Institute for Mining Technology, the project is training a new generation of engineers and technicians. This creates a sustainable pipeline of local expertise, positioning Namibia as an exporter of not just green molecules, but also the technical knowledge required to operate and maintain a hydrogen economy,” says Johannes Shimbilinga, Municipal Mayor of Walvis Bay.

The plant also provides a model for collaborative energy transformation. “The project underscores the importance of ecosystem-led execution in delivering complex energy transitions,” Dall’Omo concludes. “By bringing together developers, systems integrators, technology partners, and cross-border industry stakeholders, it demonstrates how strategic collaboration can unlock sustainable industrial growth and long-term economic resilience.”

The current 5MWp solar park occupies only a fraction of the available land. “The next step is to increase capacity to 250MW, then to 500,” says Campe. “We want to turn Namibia into a global energy hub and export energy to Europe and the rest of the world. Today we have 7,000 solar panels. In the future, there could be millions.”

Distributed by APO Group on behalf of VUKA Group.

 




  

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