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Artificial Intelligence Done Right

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How a payroll platform built an AI assistant that its customers can trust

JOHANNESBURG, South Africa, August 26, 2026/APO Group/ –Generative AI can be a powerful business knowledge service, saving considerable time for employees. Yet, concerns grow around AI accuracy and how it handles sensitive information. According to a 2025 KPMG survey (https://apo-opa.co/3UgIjBb), only 46% of company workers trust AI, and that proportion is shrinking, especially since 56% say they are making more mistakes because of AI. 



 

Despite such growing doubts, the technology can be an exceptional information source and time-saver, especially for sensitive, technical, and contextual queries. A South African payroll platform developed these advantages, using AI to provide detailed and contextual information for customer employees and payroll teams.

 

Payroll staff spend considerable amounts of time answering routine questions, such as why someone’s net pay decreased, what amount of taxes they paid, or how much overtime they earned last month. Said staff also have queries around formulas and components, regulations, payroll statuses in different business units, and creating new payroll structures.

 

“Payroll staff juggle a lot of queries,” says Warren van Wyk, Director at Deel Local Payroll, home of the PaySpace payroll platform. “Can generative AI handle those queries while adding real context? We believe it can, but that’s not enough. There has to be trust, accuracy, and oversight. How do we create those things? That was the challenge we set for ourselves.”

 

Building an AI assistant worthy of payroll

 

Generative AI excels at conversing in natural language, changing how we communicate with technology. Already, search engines produce AI-compiled answers that users can expand with follow-up questions.

 

Yet, search answers are relatively simple. An AI that handles payroll queries must meet specific parameters. Van Wyk didn’t want another chatbot that simply responded to keywords. Payroll information is very contextual, and the AI must reflect that. Payroll environments are also full of private information, security limits, and regulations that require strict oversight and privileges.

 

These stipulations define the baseline for a useful generative AI payroll assistant. Thus, the engineers at Deel Local Payroll developed AI Assist, a remarkable assistant that can answer payroll questions tailored to the person asking. Employees get specific answers about their payslips, from what they pay in tax to deductions and overtime.

 

Payroll staff additionally use AI Assist to surface and study specific payroll components and formulas, handle detailed queries, and explore the PaySpace platform’s knowledge base. AI Assist provides answers relevant to an organisation’s payroll setup, such as calculation formulas or listing components sharing specific tax codes. Payroll departments also use AI Assist to understand and exploit the PaySpace system’s features.

 

Building trust in AI

Generative AI done right is changing business for the better

 

However, being helpful is not enough. Generative AI can make mistakes. Firms worry about AI’s access to information. Can someone use AI to learn other people’s salaries? Will the AI unearth forgotten and under-supervised data? What about the current data? Payroll information is incredibly sensitive. What if the AI causes a data leak or embeds that information in its model?

 

Developers understand how crucial it is to answer those concerns and use them as their baseline, says Van Wyk.

 

“We are very conservative with AI Assist’s features, focusing on several important things from the start. We host pre-engagements with our customers to identify specific use cases, and we established several rules. The AI will be native to the platform, not an integration. It will conform to ISO and SOC standards, and it will show a user only what they have authority to access. Nobody can ask AI Assist about other people’s salaries if they don’t have the authority to see those details. If a feature can’t meet those criteria, it goes back onto the shelf.”

 

The team designed AI Assist’s infrastructure to ensure sensitive data doesn’t appear to the wrong user or end up inside an AI’s model. Whenever someone interacts with the AI, it creates a temporary instance on secure Microsoft Azure cloud infrastructure. No data leaves that space, and access to data depends on the user’s profile as determined by the PaySpace platform.

 

To reduce the risk of hallucinations and other mistakes, the system doesn’t rely solely on the AI model. It runs subsystems that handle specific queries and data access, passing information to the AI.

 

“We cannot use our customers’ data to train the model,” says Van Wyk. “Instead, we have systems that curate the right data and hand information to the AI, which then responds to the user. This is very important and has two advantages. It stops data from leaking into the AI model, and it improves answer accuracy because we directly control the mechanisms that link the data with AI Assist.”

 

Intuitive and effective

 

Hype and misconceptions cloud generative AI’s potential. Deel Local Payroll avoids these issues by focusing on the technology’s most obvious value and deliberately slowing its development pace to ensure maximum, focused benefits.

 

“We start from a basic premise: how can generative AI make things easier for our customers, whether they are working on payroll or need answers from payroll. How do we create thoughtful communication that gives them answers they can trust? It’s that simple, but it’s still very difficult to figure out because this is a new technology with many unknowns. So, we move carefully, test thoughtfully, and involve our customers through user engagements and beta testing.”

 

The results are incredible: “It’s amazing; there’s nothing like it. This will change payroll and every aspect of how we engage with business information. Generative AI done right is changing business for the better.”

Distributed by APO Group on behalf of Deel Local Payroll, powered by PaySpace.

 

 



 

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Automechanika Dubai hosts AfriConnections to link African aftermarket buyers with global suppliers

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With Dubai’s non-oil trade with Africa exceeding US$145.9 billion in 2025, the half-day programme on 12 November will examine trade, sourcing and distribution opportunities as AfCFTA reshapes the market

DUBAI, United Arab Emirates, November 9, 2026/APO Group/ –Automechanika Dubai (https://apo-opa.co/3WxG5hU) will host AfriConnections on 12 November, a half-day programme bringing African and international aftermarket businesses together as new trade rules reshape the continent’s automotive sector. Under the African Continental Free Trade Area (AfCFTA), vehicles and components must now contain at least 40% African-originating content to qualify for preferential treatment, changing how businesses source, manufacture and distribute across Africa. The programme takes place during the 23rd edition of Automechanika Dubai, running from 10 to 12 November 2026 at Dubai Exhibition Centre, Expo City Dubai.

 




  

The opportunity varies across the continent. South Africa and Morocco account for the majority of Africa’s vehicle production, according to the International Organization of Motor Vehicle Manufacturers (OICA), while many other markets rely heavily on imported vehicles and components. African Union heads of state approved the automotive rules of origin in February 2026, according to the African Association of Automotive Manufacturers (AAAM). Together with wider efforts to strengthen local manufacturing and regional trade, the rules are creating opportunities both to source components and materials from African producers and to develop distribution and production networks across the continent.

Claire Dawai, PhD, Chief Executive Officer of the Sub-Sahara Chamber of Trade, said: “Africa’s automotive aftermarket is moving towards a more structured and integrated ecosystem, creating a need for clearer regulatory frameworks and stronger links between regional markets and global centres of innovation. Aligning market requirements with international standards will be important in supporting investment, strengthening local value chains and building a more competitive industry.”

Automechanika Dubai connects African buyers with international suppliers across parts, workshop equipment and emerging automotive technologies

As the rules change, businesses are looking for reliable routes to trade across these markets and to reach international suppliers. Dubai provides an established link: Dubai Chambers reported that the emirate’s non-oil trade with Africa exceeded US$145.9 billion in 2025. According to the Kenya Motor Repairers Association (KEMRA), Africa’s market for replacement parts, repair services, diagnostics and tools is valued at over US$30 billion, with more than 50 million vehicles on the continent.

Mercy Mwaura, Chief Executive Officer of KEMRA, said: “Fragmented supply chains, high logistics costs and skills gaps continue to constrain the sector’s full potential. Closing those gaps will take international partnerships with global suppliers, technology and expertise, and AfriConnections is a practical place to start building them.”

AfriConnections is designed to address these challenges. The programme will explore Africa’s automotive growth outlook, AfCFTA and intra-African trade, UAE–Africa commercial corridors, sourcing and supply-chain strategies, and electrification and alternative-energy infrastructure.

It takes place alongside a trade show that gives those conversations scale. More than 1,200 exhibitors from over 50 countries are expected this year, giving African buyers and distributors access in one place to international suppliers of parts, workshop equipment and automotive technologies.

Chris Lee, Portfolio Director, Mobility & Logistics, Messe Frankfurt Middle East, said: “Automechanika Dubai connects African buyers with international suppliers across parts, workshop equipment and emerging automotive technologies. Dubai’s position as a global trade and logistics hub makes it a natural meeting point for these businesses, while AfriConnections gives them a focused opportunity to explore new markets, build partnerships and turn commercial interest into business.”

For more information, click here (https://apo-opa.co/3WzZf6M).

Distributed by APO Group on behalf of Automechanika Dubai.

 

 




 

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South Sudan Targets New Energy Investment as African Financing Options Expand

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Etu Energias

The launch of the Africa Energy Bank, regional banking partnerships and upstream exploration activity bring new financing opportunities into focus at SSOP 2026

JUBA, South Sudan, November 9, 2026/APO Group/ –South Sudan is seeking new investment to expand oil production, develop exploration acreage and strengthen petroleum infrastructure as African financial institutions increase their focus on energy project financing. With 14 exploration blocks available and plans to raise crude output from approximately 174,000 barrels per day (bpd) to 230,000 bpd in the near term, the country is targeting capital for both new developments and existing producing assets.

 




  

The upcoming South Sudan Oil & Power (SSOP) conference – scheduled for November 24-25, 2026, in Juba – will serve as the premier venue for investors, development finance institutions (DFIs) and project developers to structure funding, forge partnerships and allocate capital across the nation’s evolving energy value chain.

South Sudan Advances Upstream, Infrastructure Opportunities  

South Sudan’s investment pipeline spans exploration, enhanced oil recovery, refining, crude transportation and power infrastructure. With an estimated 3.5 billion barrels of proven oil reserves, the country is seeking to attract new operators and technical partners to develop available acreage while improving production efficiency across mature fields.

Regional national oil companies are already advancing exploration activities. The South African National Petroleum Company (SANPC), through its subsidiary Strategic Fuel Fund, holds a 90% interest in Block B2 alongside national oil company Nile Petroleum Corporation (Nilepet). SANPC is preparing further exploration work, including a planned 2D seismic campaign, creating opportunities for geophysical contractors, equipment suppliers and technical service providers.

Nilepet is also pursuing investment in downstream infrastructure, including a proposed 350-kilometre crude pipeline connecting the Tharjiath oilfields in Block 5A with the Paloch oilfields in Blocks 3 and 7. The company is seeking strategic investment partnerships for refinery development and the pipeline project, alongside plans to expand fuel storage, distribution and LPG infrastructure.

Development Finance Expands Investment Options 

The formal establishment of the Africa Energy Bank on October 31, 2026, marks a significant development in regional energy financing. Created by the African Petroleum Producers’ Organisation and Afreximbank, the institution has $5 billion in authorized capital and is expected to begin financing projects in 2027.

The bank aims to address funding gaps across Africa’s oil and gas sector, with an initial focus on regional infrastructure, including pipelines, refining and domestic energy development. Its establishment could create additional financing options for South Sudan’s petroleum projects, although no funding commitments to the country have been announced.

Beyond the AEB, development finance institutions are already supporting South Sudan’s wider energy infrastructure. The World Bank is financing the $53 million South Sudan Energy Sector Access and Institutional Strengthening Project, which includes grid expansion in Juba and support for decentralized electrification. Meanwhile, the African Development Bank Group has approved $153.66 million in financing for the Uganda–South Sudan electricity interconnection project, supporting regional power trade and improved electricity access.

Afreximbank also maintains a trade finance partnership with South Sudan’s Kush Bank, which was appointed as an intermediary in 2023. The arrangement provides a framework for trade finance instruments, including letters of credit and bank guarantees, that can support equipment imports and commercial activity. Access to these instruments could benefit domestic suppliers and service companies participating in the energy sector.

SSOP 2026 Connects Energy Projects with Global Capital 

As South Sudan seeks to accelerate production growth and expand its energy infrastructure, SSOP 2026 will provide a platform to connect priority projects with regional and international financiers.

Returning as the country’s official energy investment platform, the conference will bring together government representatives, national and international oil companies, development finance institutions, commercial banks, private investors and technology providers to explore financing structures, investment partnerships and project development opportunities.

Held under the theme Resource Renaissance – Energy-Fueled Growth for a New Generation, SSOP 2026 will focus on mobilizing capital across exploration, production optimization, refining, petroleum transportation and power infrastructure, supporting South Sudan’s efforts to translate its energy resources into commercial development.

For more information, visit https://SouthSudanOilPower.com/.

Distributed by APO Group on behalf of Energy Capital & Power.

 




 

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Zambia–Lobito Railway Moves Towards Financial Close as President Hichilema Meets Africa Finance Corporation (AFC) Leadership

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Zambia

Project advances towards financing with preferred EPC bidders selected and letters of intent covering approximately 2 million tonnes a year signed

LUSAKA, Zambia, November 6, 2026/APO Group/ –His Excellency Hakainde Hichilema, President of the Republic of Zambia, has received a delegation from Africa Finance Corporation (AFC) (www.AfricaFC.org), led by its President and Chief Executive Officer, Samaila Zubairu, to review progress on the Zambia–Lobito Railway Project. AFC, the continent’s leading infrastructure solutions provider, is the lead sponsor and developer of the project.

The approximately 830-kilometre railway will connect Chingola in Zambia’s Copperbelt to Luacano in Angola, where it will link with the existing Benguela Railway and provide direct access to the Atlantic Ocean through the Port of Lobito.

 




 
 

A strategic component of the broader Lobito Corridor initiative, the project has reached several important development milestones. AFC last month announced preferred bidders for the engineering, procurement and construction (EPC) contracts for the Angolan and Zambian sections, following an international competitive tender. The project has also signed memoranda of understanding and letters of intent with prospective railway users covering approximately 2 million tonnes of freight a year.

Every tonne that leaves Zambia unprocessed takes jobs away with it

In addition to providing a direct Atlantic export route for Zambia’s copper and critical minerals, the project is being developed as an integrated economic corridor supporting agricultural exports, petroleum logistics, manufacturing and regional trade. Transit from the Copperbelt to the Port of Lobito is expected to take approximately seven days.

The project’s commercial strategy targets approximately 5 million tonnes of annual freight at steady state, comprising petroleum products, agricultural commodities, copper, cobalt, zinc and other industrial cargo. AFC is targeting financial close in 2027.

Discussions focused on continued collaboration between AFC and the Government of Zambia on the project’s next steps, including the railway’s right of way and land for associated agricultural, petroleum and freight-handling facilities. The meeting also considered rail sector policy measures to support the corridor’s long-term competitiveness, including integration with the Zambia Railways network and the Chingola–Ndola line.

President Hichilema reaffirmed the railway’s importance to Zambia’s economic development and regional integration. He said: “The Zambia–Lobito Railway is central to our vision of transforming Zambia into a competitive regional hub for trade, manufacturing, agriculture and mineral value addition. By connecting our productive sectors to international markets more efficiently, we can reduce logistics costs, attract investment and create jobs. We welcome AFC’s progress and will continue working closely together to advance this strategic project.”

Samaila Zubairu, President and Chief Executive Officer of AFC, said: “Every tonne that leaves Zambia unprocessed takes jobs away with it. This railway changes that. Starting in Chingola, it gives Zambia a seven-day route to the Atlantic and every reason to process, manufacture and add value at home. With preferred EPC bidders selected and strong interest from freight users, we are now working with the Governments of Zambia and Angola, the African Development Bank, the Government of Italy and our other partners to reach financial close. We are building a railway. Zambia will build an economy on it.”

AFC continues to work with the Governments of Angola and Zambia, the European Union, the United States Government, the Government of Italy and the African Development Bank, alongside Italian development finance institution CDP and Italian export credit agency SACE, to bring the Zambia–Lobito Railway into construction.

Distributed by APO Group on behalf of Africa Finance Corporation (AFC).

 




 

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