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5 Signs that you Should Change Payroll Providers in 2025

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Payroll

Is your payroll provider holding you back? Here are quick ways to evaluate them

JOHANNESBURG, South Africa, December 19, 2024/APO Group/ — 

A new year signifies new beginnings. Everyone is refreshed and ready to tackle new opportunities. With financial year-ends just around the corner, this is an opportunity to evaluate costs and whether your service providers meet your needs. But are you applying the same scrutiny to your payroll provider?

“Many companies take a live and let live approach to payroll systems and providers,” says Heinrich Swanepoel, Head of Growth at PaySpace by Deel. “Once they have something in place, they assume it will keep functioning optimally. But in reality, they are spending more time and money keeping less effective systems going, and with that, they pick up more risks. For example, payroll staff often spend enormous amounts managing compliance issues, and they overwhelmingly use manual processes that increase calculation and administrative errors. Just changing that would recoup significant amounts of time, money, and focus.”

Such problems increase the risks of fines, unhappy customers, and disgruntled employees. As the situation worsens, the lack of transparency and integration bloats staff costs and can encourage payroll fraud.

Many of these problems result from payroll providers having outdated digital systems.

“Competitive companies use digital software in smart ways to create efficiencies for their staff and visibility of their operations. But some businesses still rely on old payroll software or something more rudimentary, such as spreadsheets, to manage one of their biggest costs and most crucial employee management tools.”

5 Signs to Evaluate Payroll Performance

Competitive companies use digital software in smart ways to create efficiencies for their staff and visibility of their operations

Outdated payroll software and payroll providers that use those systems can hold back competitive performance. Here are five ways to evaluate at a glance whether this is happening to your business:

Frequent payroll errors and inaccuracies: On average, 20% of payroll output is inaccurate (https://apo-opa.co/3P6Jbm5), requiring time and money to correct. The most common errors include calculating attendance costs, leave (vacation, paid time off, and sick time), benefits, schedule earnings, and tax. Cloud-native payroll platforms (www.PaySpace.com) reduce that error margin substantially by integrating payroll and employee data from other systems, and automating demanding calculations and workflows.

Constant compliance problems and risks of fines: More than half of companies have faced payroll-related penalties (https://apo-opa.co/3P2tw79), and that figure goes up when companies operate across different tax and employment jurisdictions. A key problem is how onerous it is to request and make legislative changes to a payroll system. Modern payroll systems can automatically update new legislation.

Lack of scalability, self-service, and custom reports: A majority of organisations struggle to scale their payroll footprint and features. 39% say they lack necessary payroll features to support growth (https://apo-opa.co/4gmJxRB), including self-service, personalised ad-hoc reports, and customised forms and fields. Traditional payroll systems struggle to scale and add new features, and doing so often incurs much higher costs.

High software license and management costs: Companies on average waste 50% of software license costs due to unused features (https://apo-opa.co/4gkBMLL). Additionally, many businesses maintain outdated payroll systems to keep their financial records, escalating license and maintenance costs. Factor in the costs of errors due to manual processing, and an old payroll system can become very expensive. More companies are switching to cloud-native payroll platforms for these reasons, as they can take advantage of scalable OPEX-based subscriptions and frequent no-cost software updates.

Poor integration, and fractured payroll and employee data: Over 42% of companies complain that they lack payroll and HR data insight (https://apo-opa.co/4gjdamL), the prime culprit being poor or no integration between payroll and other business systems. Integrating traditional payroll software with other business systems and data sources is expensive and convoluted. Cloud-native payroll platforms have native integration capabilities and create data standards to remove conflicting information and data silos.

Time for a Change?

Companies that use cloud-native payroll platforms (www.PaySpace.com) are reaping benefits such as lower costs, more flexibility, better control over data and legislation, and continual improvements and new features to the base software.

These problems are most often caused by inflexible traditional payroll systems. If your payroll system or provider produces one or more of these issues, it’s worth investigating if you should switch to a better option. One change can have a massive positive impact on your costs, efficiencies, and employee relations.

Distributed by APO Group on behalf of PaySpace

Business

Rolls-Royce supply electricity for Africa’s first rice straw Medium-Density Fibreboard (MDF) production facility

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Rolls-Royce

The plant avoids the usual practice of burning rice straw, which is a by-product of rice cultivation, and ensures its sustainable use by repurposing it into MDF

LONDON, United Kingdom, January 8, 2025/APO Group/ —

  • Egyptian Wood Technology Company (WOTECH) relies entirely on mtu island solution for energy supply
  • Factory is the second of its kind in the world and the first in Africa, and reduces air pollution and CO2 emissions

Working with INDE and EMC, we were able to deliver a power solution that met all the customer requirements

Rolls-Royce (www.Rolls-Royce.com) has commissioned ten mtu gas gensets in the Beheira province in northern Egypt to supply the Egyptian Wood Technology Company’s (WOTECH) production plant with electricity. Since there is no access to the public grid, WOTECH relies entirely on the 20-cylinder mtu gas gensets, which together have a total output of 25 megawatts.

The factory produces medium-density fibreboard (MDF) from rice straw, which is used for furniture and buildings. Supported by Egypt’s petroleum ministry, the plant avoids the usual practice of burning rice straw, which is a by-product of rice cultivation, and ensures its sustainable use by repurposing it into MDF. The factory is the second of its kind in the world and the first in Africa. It significantly reduces air pollution and CO2 emissions in Egypt. The rice straw replaces traditional wood as a raw material in medium-density fibreboard, which is used to make cabinets, doors, furniture and commercial and residential buildings.

Rolls-Royce worked with local partner Engineering for Industries Co. (INDE) and the Egyptian Maintenance Company (EMC), a provider of engineering support services in the region, to supply the mtu Series 4000 L64 FNER gensets, controls and accessories for the WOTECH project, which was established with full Egyptian capital from the oil sector.

Tobias Ostermaier, President Stationary Power Solutions at Rolls-Royce, said: “When supporting a project such as the WOTECH facility, where there is no access to the grid utility, the dependability of our mtu gas-powered gensets is paramount. Working with INDE and EMC, we were able to deliver a power solution that met all the customer requirements – being efficient, reliable and offering the combination of best-in-class power density with low emissions.”

Each of the 10 mtu gensets has a rated power of 2,500 kW and an operational lifetime of up to 84,000 hours before needing major overhaul (TBO).

Distributed by APO Group on behalf of Rolls-Royce.

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New Year Message from Mr. Amadou Hott, candidate for the Presidency of the African Development Bank Group

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Amadou Hott

Today, our beloved Africa faces immense challenges, but let us seize the opportunities this new year brings and work towards a brighter future for our continent

DAKAR, Senegal, January 7, 2025/APO Group/ — 

New Year Message from Mr. Amadou Hott, candidate for the Presidency of the African Development Bank Group (www.AmadouHott.com):

Dear Friends and partners, 

As we welcome 2025, I want to take a moment to wish you all a happy new year and express my heartfelt gratitude for your support as I embark on a new journey with my candidacy for the Presidency of the African Development Bank Group. 

Today, our beloved Africa faces immense challenges, but let us seize the opportunities this new year brings and work towards a brighter future for our continent.  

I am fully prepared to leverage my extensive experience in both the private and public sectors to amplify the impact of the African Development Bank Group. My vision for driving a sustainable prosperity in our continent includes mobilizing resources, energizing the private sector, strengthening project execution, modernizing the Bank’s operations, and forging strategic partnerships. 

Let’s make 2025 a pivotal year for Africa

To turn this vision into reality, I commit to: 

  • Successfully implement the new Ten-Year Strategy recently approved by the Governors with a strong focus on food security and industrialization 
  • Facilitate the creation of an ecosystem of inclusive economic opportunities for youth and women 
  • Accelerate the continent’s digital transformation 
  • Strengthen climate resilience and address fragility 
  • And finally, promote regional integration and intra-African trade 

I wish you a year filled with health, happiness, successes, and impactful moments.  

Let us drive prosperity for Africa and showcase its immense talents and opportunities to the world. 

Let’s make 2025 a pivotal year for Africa! 

Thank you. 

Distributed by APO Group on behalf of Amadou Hott, Candidate for the Presidency of the African Development Bank Group.

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Unlocking full human potential (By Catia Teixeira)

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MultiChoice

A twice-yearly organisational talent review should identify where every employee is performing, and where they have potential for growth

JOHANNESBURG, South Africa, January 7, 2025/APO Group/ — 

By Catia Teixeira, MultiChoice Africa Holdings Group Executive Head of Human Capital (www.MultiChoice.com).

An organisation is only as good as its people. Ensuring those people perform to their best is the role of human capital. Today, the field has a range of tools to ensure real-time engagement and agile interventions for optimal job satisfaction and performance, writes Catia Teixeira, MultiChoice Africa Holdings Group Executive Head of Human Capital.

Each of us, in our professional and personal lives, strives for growth and development. Opportunities to grow are rewarding on a deeper level, supporting the kind self-actualisation that makes life most worthwhile.

In the human-capital context, employee engagement is a measure of how actualised we are. The more engaged we are, the more likely we are to perform in our daily duties. Staff engagement is fundamental to workplace morale.

But ultimately, we engage when we feel enriched; and our relationship to our work helps us grow. Growth and development are a personal need for most individuals. But it can also be highly rewarding for a business to identify a talented individual for development programmes and to then see them bloom.

Identifying growth opportunities

Some employees make an impact from day one. Others are dedicated, but a bit shy. Talent management processes must work for both. A twice-yearly organisational talent review should identify where every employee is performing, and where they have potential for growth.

Interaction within an organisation is also important. It helps to identify cross-departmental opportunities for individuals, and to create relevant developmental plans for every staff member.

Those plans should be systematic. An in-house training academy is an invaluable platform for staff development. Our online MultiChoice Academy has more than 4000 courses available – in finance, HR, management, marketing, or whatever capabilities are relevant to our people’s roles.  

Face-to-face training remains relevant, but whichever form the training takes, it should be tailored and customised to meet employee needs identified in their periodic assessments. The idea is to create a development path for every team member – but one that aligns with the goals of the business.

This speaks to the design of training programmes. They must always balance a staff member’s need for self-actualisation, with the business need to sustainability serve its customers.

Induction can be a critical part of that, ensuring employees are aligned with the company purpose and vision from their first day on the job. 

This most rewarding aspect of the human capital journey is seeing it work as it was meant to; to see the success stories. In a sense, I am proof of that. But as a pan-African organisation, we have many staff who have moved between countries to new roles – in finance, in marketing, in sales, in customer value management. Every organisation will have unique characteristics that it can leverage to improve staff opportunities.

Face-to-face training remains relevant, but whichever form the training takes, it should be tailored and customised to meet employee needs identified in their periodic assessments

One area where the value of talent development becomes clear is when one compares growing talent from within, to hiring from outside. The years of intellectual and institutional capital invested in long-term employees make them a far more attractive proposition than hiring from outside. New staff will require years more training and experience before they reach similar levels of experience.

That training enhances the value of staff – as individuals, and as assets to the company. At MultiChoice Africa, we constantly train young leaders, woman leaders and heads of department, to ease their development to their next level of expertise.

What diversity means

Diversity and inclusion are important considerations in the modern workplace, as such policies help to ensure that every individual achieves their full potential and contributes to their fullest extent.

As a pan-African business with an overwhelmingly black staff complement across 50 continental markets, the MultiChoice approach to DEI is less about race, and more about equitable gender representation.

Across Africa, we have so far achieved 46% female representation, including 46% of leadership roles being held by women. We are currently on an intentional push to reach 50% through our promotions policy.

Achieving gender parity has a cultural component, with women in many societies confined to roles as homemakers and caregivers. However, the MultiChoice culture is one of absolute gender equity, and when we enter a market, we are at pains to apply that culture and to empower women to achieve and enter leadership positions.

Data drives change

There is more to achieving this social progress than just sentiment. It must be driven by data. To be an effective force for progress in a territory, an organisation must have measurable data, so as to be able to measure improvement towards goals.

Data is the raw material that drives performance management systems, for instance. One can review progress, generate bell curves at will and make informed strategic decisions.

Data can also be used to measure engagement, how an employee feels about their line manager, about their work environment; their work-life balance, etc. To generate such data insights, weekly surveys are conducted through our Office Vibe platform. The main metrics are around overall engagement, participation and staff net promoter scores.

At MultiChoice, we also conduct staff polls randomly, which provides fresh data to support quick, relevant interventions, and agile decision-making.

This data sets, along with regular focus groups, help us to understand what our people require to be engaged with their work, to feel adequately supported and remunerated. With those elements in place, staff are equipped to achieve their personal goals, and those of the business.

Ultimately, workers want to feel that they are part of a purpose bigger than themselves. HR processes can be geared to helping all workers achieve that purpose together. There may be targets along the way, but the ultimate goal should be achievement for people, by people.

Distributed by APO Group on behalf of MultiChoice Group.

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