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Trends Predicted to drive the retail industry in 2023

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ecommerce

By 2025 the value of ecommerce transactions in SA is expected to reach R225bn as reported by IOL with the market itself estimated to reach R400bn the same year

JOHANNESBURG, South Africa, January 18, 2023/APO Group/ — 

“Chatting to industry experts at the end of last year at the GIBS SA Retail Industry Conference – the general consensus was that innovation, flexibility and agility are in the driver’s seat this year. It’s about finding the balance in delivering value vs profitability as well as sourcing locally, bedding down omnichannel strategies and sharpening pencils to prepare for the ‘Amazon Effect’. Building meaningful customer relationships is a chart topper which includes amping up the shopping experience as well as finding the sweet spot in the split between instore and online,” said Mike Smollan, Chief Growth and Innovation Officer, Smollan (www.Smollan.com).

2022 was indeed a transformative year in retail cementing the belief that ecommerce and omnichannel are the future (www.IntelligenceNode.com). That said, as we look ahead amidst the pressures of rising inflation and supply chain disruption, market players must figure out new and exciting ways to allow consumers to browse, buy and save – to meet them wherever, whenever, and however they prefer to shop.

From a global perspective the economic outlook for 2023 looks rocky, as reported in a recent Forbes article, with the retail industry traditionally being among the first to feel the bumps in the road.

Closer to home, by 2025 the value of ecommerce transactions in SA is expected to reach R225bn as reported by IOL with the market itself estimated to reach R400bn the same yearwww.Mastercardservices.com monitoring the sweeping shifts to digital channels in Africa, attributed growth in this sector to South Africa’s ecommerce market becoming noticeable stronger each year. While in the bigger picture sub-Saharan context, Kenya leads the charge around mobile commerce.

Zeyad Davids, Africa Risk Advisory at Deloitte was reported in BizCommunity as saying that retailers and brands must lean into emerging consumer trends in 2023 to decouple business progress from economic constraints. He touched on the following key considerations –

  • The importance of the buying power of Gen Z within the next ten years, particularly in Africa which has the youngest population in the world.
  • Being open to collaborations and partnerships which will allow the industry to swiftly and economically, take advantage of emerging market opportunities e.g., Pick n Pay augmenting its online grocery delivery, within the Mr D Food delivery app.
  • Green is becoming the new black as traceability and circularity will become imperative as consumers will expect businesses to be hyper-aware of the environmental and social impact across their value chains.

So too, knocking loudly on our door in Q1 is the launch of Amazon in SA with www.Ventureburn.com slicing and dicing how the market should ready itself, suggesting that businesses should perhaps not focus exclusively on the competitive angle but instead work with Amazon, instead of against them.

This could take the form of selling product thorough their own Amazon-facilitated stores which will make online businesses more competitive as well as prioritizing customer service, preparing for unexpected scenarios, getting customers to ‘shop local’ and improving their supply chain. “Amazon is going to force the small online business sector to up its game. This isn’t a bad thing, as customers are ripe for online shopping and the ecommerce environment holds big potential for our local retailers,” said Dov Girnun, Merchant Bank.

Top FIVE Trends Tips

www.Intelligence.com

  • Social commerce will take the front seat as influencer marketing becomes one of the more sought-after marketing channels.
  • Personalized experiences will go a long way as this is no longer considered to be ‘the cherry on the top’ of a shopping experience but instead, a vital component.
  • Reviews and ratings will gain importance as seen in a recent LinkedIn poll, that found 41% of respondents specifying that consumer reviews and ratings are the most important factor when making purchases online.
  • The circular economy will gain momentum stemming from today’s socially conscious customer psyche, valuing increased sustainability efforts from brands.

Private Label brands will continue to grow offering on-trend, affordable, competitive options.

Distributed by APO Group on behalf of Smollan.

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Resilience: A Winning Strategy for Legacy-Building (By Ibukun Awosika)

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entrepreneurs

Theirs is a vital lesson: success is about the courage to show up, the willingness to learn and the determination to keep building despite setbacks

LAGOS, Nigeria, April 4, 2025/APO Group/ —By Ibukun Awosika (apo-opa.co/4jiBjuS), ABH Grand Finale Judge (www.AfricaBusinessHeroes.org)

The boldest entrepreneurs understand that resourcefulness, resilience and collaboration are essential – not only for overcoming challenges but also for sustaining success. These are not just assets in the toolbox of the average businessperson but the foundation upon which enduring enterprises are built. It’s time for Africa’s enterprises to rise beyond individual success, outlast their founders and carve a lasting presence on the global stage.

This message was at the heart of the opening keynote address I had the honor of delivering at the 6th Africa’s Business Heroes (https://apo-opa.co/3RnxMzz) (ABH) Summit and Grand Finale (https://apo-opa.co/3QZXfPl). As I stood on that grand stage before a sea of ambitious entrepreneurial minds, I realized that this was more than a platform to celebrate achievement; it was a testament to tenacity and the indomitable spirit of African entrepreneurship. As a judge privileged to witness the finalists’ journeys firsthand, I saw individuals embodying the very essence of what it means to be a business hero: the drive to do, to be, and to become the founders of resilient legacies.

The theme of African Intelligence (https://apo-opa.co/3RFuRSB) was one that resonated deeply with the stories of our finalists. Intelligence in the African context is not just about knowledge or innovation; it is about the wisdom to navigate challenges, the foresight to seize opportunities and the resilience to keep moving forward despite the odds. Nowhere was this more evident than in the journeys of our grand prize winner, Henri Ousmane Gueye (https://apo-opa.co/3RwSrB4) from Senegal, and second runner-up, Alexander Odhiambo (https://apo-opa.co/3YiCeDg) from Kenya.

 

As we turn our sights to 2025, it’s time for African entrepreneurs to step forward

 

Henri, after two previous applications, finally secured the top spot on his third attempt. Alexander, undeterred by his first application, came back even stronger, ultimately reaching the Top 10 and claiming a spot on the podium. Theirs is a vital lesson: success is about the courage to show up, the willingness to learn and the determination to keep building despite setbacks. This is what sets apart those who create lasting impact.

But resilience is not just about individual success. It is about the collective strength of a community like ABH which has flourished into a powerful ecosystem equipping entrepreneurs with tools to scale their business. It has been immensely rewarding to witness this process transform businesses, but more importantly, transform leaders.

As we turn our sights to 2025, it’s time for African entrepreneurs to step forward. To those who have applied before but fell short; your journey is far from over. Let Henri and Alexander’s stories remind you that perseverance is a winning strategy. To those contemplating their first application – it’s your time!.

Like anything that holds great promise, the pursuit of entrepreneurship is validated through action. If you have the drive to do, to be, and to become, then take your place and build a legacy that will shape Africa’s future.

2025 ABH Applications Are Now Open

African entrepreneurs interested in entering the 2025 edition of the competition for a chance to win a share of US$1.5 million can apply at https://apo-opa.co/3RnxMzzregister.

Distributed by APO Group on behalf of Africa’s Business Heroes (ABH)

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YOFC Unveils Game-Changing Hollow-Core Fibre Advances at OFC 2025

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YOFC

SAN FRANSICO, USA – Media OutReach Newswire – 3 April 2025 – At the OFC Conference, from March 30 to April 3, 2025, at San Francisco’s Moscone Center, Yangtze Optical Fibre and Cable Joint Stock Limited Company (YOFC) (stock tickers: 601869. SH, 06869.HK) highlighted several new developments in hollow-core fibre technology. During a workshop entitled “How will future submarine systems look like”, Dr. LUO Jie, YOFC’s Chief Technology Officer, presented groundbreaking advances in the field of hollow-core fibre technology.

YOFC’s presentation focused on its latest strides in reducing attenuation to a record-low of 0.05dB/km and extending the manufacturing length of single fibres to over 20 kilometers—achievements that not only set new global benchmarks but also starkly outperform traditional solid-core fibres. These technological advancements were demonstrated through a 21.7 km long hollow-core fibre with a proprietary supporting tube structure (ST-HCF). This drew considerable attention at the exhibition for its potential implications in optical communications.

Hollow-core fibre technology represents a paradigm shift in optical communications, enabling light to be transmitted through an air core. The design facilitates a 47% increase in transmission speed and a 31% reduction in latency compared to conventional fibres, showcasing the significant potential for applications requiring rapid and efficient data transmission such as in data centers, AI models, and financial trading. Additionally, the technology’s exceptionally low attenuation and nonlinearity could potentially address the capacity bottlenecks faced by submarine communication networks and long-distance terrestrial communication lines.

In his presentation, Dr. LUO Jie explored both the practical and theoretical enhancements that hollow-core fibres could bring to submarine cable systems, emphasizing their ability to increase data throughput and reduce transmission times in future deployments.

YOFC has been at the forefront of hollow-core fibre technology development, leveraging its comprehensive research capabilities and autonomous raw material research system to overcome significant industrial challenges. As the digital economy grows, YOFC’s continued innovation in hollow-core fibre technology is set to play a crucial role in supporting the evolution of global digital infrastructure, ensuring it is robust, efficient, and equipped to meet future demands.

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Campaigns with a 50:50 split between performance and brand building drive the strongest impact in Asia

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WARC

● Landmark study proving that brand building works in delivering growth in dynamic Asian markets

● Campaigns that have a 50% brand investment proven to boost performance now – not just in the future

● Brands that invest time into cultural connection are twice as effective

WARC releases new research in The Pace Principle

4 April 2025 – WARC, the global authority of marketing effectiveness, has today released The Pace Principle, a landmark Asian evidence-led and mythbusting guide for marketers providing evidence of what works in Asia.

Until now, most evidence underpinning core advertising effectiveness principles has come from Western markets. This ground-breaking research is built on consistent data from across Southeast Asia, Greater China, and India, to address common misconceptions that hinder businesses from maximising returns – specifically the perceived barrier that “Asia moves too fast for long-term brand building to work” due to the speed of changing market dynamics and innovation.

A key insight from the research is that “speed” is a defining feature of Asian marketing, thereby the study uses the language of “pace” to make marketing science principles more applicable to the region. The race for growth operates at “twin paces”. The “Sprint” pace uses performance tactics to secure short-term wins at speed; and the “Long-distance” pace, sees investment in brand-building to sustain long-term growth.

To cut through in a competitive marketplace and amplify positive customer associations, brands need to operate at both levels of pace equally.

Rica Facundo, Managing Editor, WARC APAC, says: “In a highly pressurised, fast-changing and competitive atmosphere, a “sprint” mindset that focuses on short-term wins is understandable, but growth is hard after maxing “easy” wins. To win, brands need to be able to operate at both levels of pace by layering in brand-led advertising to supercharge performance and unlock more value. This enables brands to not only run faster, but further.”

“Helping prove what works in Asia, The Pace Principle is packed with robust evidence and actionable insights, which we hope will be used as a model for the future of advertising in Asia and help marketers build stronger brands in our thriving region.”

Addressing legacy assumptions and challenges

To boost sustainable performance and unlock enduring value, marketers should address the following legacy assumptions and challenges:

· Speed vs effectiveness: brands are conflating the need for operational agility with a short-term approach to marketing, assuming that long-term brand investment will be undermined by market changes.

· Short-termism: In dynamic markets where change feels constant, trying to sell in the prospect of long-term results is a challenge in organisations prioritising short-term wins due to the focus on quarterly and annual performance.

· Brand payback: marketers need to get away from the perception that the payback of investing in brand-building takes years to show.

Andreas Krasser, CEO, DDB Group Hong Kong, said: “Brand building has an image problem in Asia. It’s seen as slow, outdated, and out of sync with the region’s relentless pace. Many still associate it with big-budget TV spots, high spend with low tangible returns, and a distraction from performance goals. Even when the brief says “brand,” the KPIs scream performance.”

Key strategies for effective brand building in Asia outlined in The Pace Principle are:

Long-term brand building supercharges performance. The optimum split between brand and performance investment in Asia is 50:50

Advertising in Asia needs to operate at the two levels of pace – sprint (performance) and long-distance (brand-building) – to drive the biggest instant and long-term impact.

By allocating investment towards both brand-building and performance, brands can take advantage of a multiplier effect. It’s not “brand + performance”, but “brand x performance”

Brand investment is a growth multiplier in the Asian century that drives performance now and in the future. It provides a strategic platform that cuts through in a competitive marketplace, amplifying positive customer associations and scaling-up future demand.

The evidence from this study shows that campaigns with a 50:50 split between brand and performance investment deliver the strongest effect on both short- and long-term business metrics; and even delivers stronger instant impact than a split that over indexes on just performance.

Measure campaigns for the long game: the effects of shorter campaigns are four times stronger when measured for a month after the campaign finished

Campaign measurement should prioritize measuring for growth. Using short-term ROI as the primary measurement mindset overlooks the future effects of brand-building activities, such as strengthening brand memory and increasing demand for the brand.

For shorter campaigns (1-4 weeks of duration), the effects observed were, on average, four times stronger across all key business metrics, when measurement continued for a month or more after the campaign finished.

Win with cultural advantage: demonstrating a shared perspective and value with audiences is nearly twice as effective

Cultural connection is an under looked key driver of emotional engagement that drives positive business effects. Research shows that brands with high cultural resonance grow 25% more than their competitors, and 92% of respondents in McCann Worldgroup’s Truth about Global Brands study believe that Asia’s culture is its greatest source of wealth.

However, the pressure for speed and budget constraints can leave little time for brands to undertake the critical work of understanding the cultural context of its consumers.

The Pace Principle research shows that campaigns that demonstrate a shared perspective and values with audiences are nearly twice as effective compared to those that make minimal attempts at localisation.

Brands should dedicate time and resources to thoroughly understand the cultural nuances of their target audience to maximise effectiveness by going beyond outdated stereotypes and always investigating how audiences are redefining their identities in new and dynamic ways.

Shilpa Sinha, Chief Strategy Officer, McCann Worldgroup, APAC, says: “When culture is an unequivocal cornerstone of Asia’s consumer landscape, a ‘culture-first’ marketing approach cannot afford to remain a catchphrase. It needs to become a creed for any brand aiming to win in this thriving region.”

Accelerate with multichannel momentum. Effective campaigns in Asia use on average 6.5 channels to deliver large business effects

In a fragmented media ecosystem, highly effective campaigns leverage the momentum of using multiple channels to maximise the payback of all advertising.

Evidence from the study shows that effective campaigns use on average 6.5 channels to deliver large business effects, by utilising a smart combination of media to build multiple smaller exposures and positive brand associations across various touchpoints. Key to driving cross-media effects is understanding the most optimal media combinations to leverage the multiplier effect.

Questioning long-held channel assumptions and the “mobile first” depiction of Asian consumers will help marketers make more strategic decisions with the media mix.

And despite the popularity of using influencers in Asia, the study indicates that the most effective campaigns do not lead with influencers (8%) or celebrities (5%). However, when pairing influencers with other channels such as free-to-air Commercial TV, the content reaches far beyond the fan base and the digital environment, thereby becomes 1.5x more effective in driving results.

A sample of The Pace Principle is available here. WARC members can read the full report which includes practical insights, exemplary case studies and charts to help CMOs and marketers of every level apply these ideas to their own work. Accompanying podcasts will be available from 10th and 17th of April.

Methodology of the research

The research for the report is based on in-depth analysis of 150 advertising case studies in the WARC database sourced from across Southeast Asia, Greater China, and India, as well as an accompanying questionnaire submitted by participating agencies: BBDO India, BBH Singapore, BLK J Havas, DDB Group Hong Kong, DDB Mudra Group, Forsman & Bodenfors Singapore, Initiative, MBCS, McCann Worldgroup APAC, GroupM, Ogilvy, TBWA\Asia, TBWA\India, The Womb, UM, VML.

The Pace Principle is a companion report to the recent US report The Multiplier Effect, and builds on some of its key arguments and frameworks which have been tested to also apply to Asia.

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