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Clickatell Research Finds Travelers Embrace Mobile Messaging and Payments with Travel Brands

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Clickatell

Clickatell’s latest Chat Commerce Trends Report found 95% of consumers desire a personalized experience in chat for booking updates, especially for flight delays, late check-ins and upgrades

REDWOOD CITY, United States of America, October 5, 2022/APO Group/ — 

Clickatell (www.Clickatell.com), the CPaaS innovator and Chat Commerce leader, revealed the results of its latest Chat Commerce Trends Report: Travel Edition, which uncovers new insights about how today’s consumers want to communicate and make purchases with hotels, airlines and rental car companies in mobile messaging conversations. The survey, which fielded responses from over 1,000 US participants, found 87% of consumers prefer to use mobile messaging to communicate with travel companies.

To deeply understand how consumers communicate with travel brands, Clickatell’s new research found widespread demand for personal and convenient customer experiences through messaging conversations, such as 92% of participants would like to use mobile messaging to interact with hotels, 89% would like to use mobile messaging to interact with airlines, and 85% would like to use mobile messaging to interact with rental car companies. Gen Z, Millennials and Gen X also all place mobile messaging as their top method of communication with travel brands, showcasing that younger generations are the most inclined to interact with brands via mobile.

The report also highlights that travel companies are missing out on a unique application of the mobile messaging experience: payments. In fact, 73% of consumers indicated that they have never made a purchase via an SMS payment link. However, with 77% of consumers saying they’re willing to use a mobile payment link with travel brands, there is a major opportunity for airlines, hotels and rental car companies to enhance the travel experience and allow consumers to browse, purchase and track their travel plans all on their mobile phones. 81% of consumers would likely make a purchase via a payment link with any type of travel company, with hotel reservations topping the list (58%).

Additional key findings include:

77% of consumers say they’re willing to use a mobile payment link with travel brands

  • Airlines:
    • 48% want mobile communications from travel companies at the time of booking, and 63% said within 24 hours.
    • Consumers would most like to receive a message on the day of their trip with important information, with 60% of consumers wanting to receive a notification of any last-minute changes to their flight itinerary.
    • 48% of consumers would like to book a flight reservation with an airline via mobile messaging
  • Hotels:
    • Consumers would prefer to use mobile messaging with hotels (92%) vs. airlines (89%).
    • For hotels, receiving a mobile message that your room is ready and requesting early or late check-in is the highest preference among consumers (58% want a notification that their room is ready and 41% want to be notified to upgrade their room).
    • Hotel reservations and room upgrades are the highest preference for using a chat payment link – 58% would like to book a reservation, 47% want to upgrade their room.
  • Rental cars:
    • 54% of consumers would like to receive a message on the day of their trip with important car rental information, and 50% of consumers want to receive a notification of any last-minute changes.
  • Payments:
    • 71% of consumers indicated that they are more willing to make a purchase with a travel company through a payment link only after chatting with a live agent or automated bot.
  • General travel:
    • 27% prefer mobile messaging to communicate with a travel company (the highest of any category), while only 8% prefer to communicate with a travel company on website chat.
    • 48% of consumers would expect mobile messages to begin at the time of booking, 63% would expect mobile messages to begin 24 hours before their trip.
    • 80% of consumers say it is more convenient to use a travel desk via mobile messaging compared to other channels.
    • iPhone users are more compelled to use mobile messaging with travel companies compared to Android users.

“By enabling communications and purchases for their customers in chat, Clickatell has opened the doors to convenience and personalization across travel brands,” said Pieter de Villiers, CEO and co-founder of Clickatell. “The data shows that there is an opportunity for travel brands to deliver services to their customers easily and conveniently via mobile messaging, which consumers desire and demand. Perhaps now more than ever, consumer loyalty is up for grabs and travel brands need to capitalize on every touchpoint.”

To view the Chat Commerce Trends Report: Travel Edition 2022 infographic see here (https://bit.ly/3RRoERz) and for the full report see here (https://bit.ly/3RCBpiF). If you are interested in learning more about how Clickatell is enabling some of the world’s largest travel brands to deliver personalized mobile messaging, please visit https://bit.ly/3rCp6YR.

Distributed by APO Group on behalf of Clickatell.

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African Energy Leaders Call for Action on South-South Oil and Gas Partnerships

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At AEW 2026, industry representatives from Africa and the Caribbean say joint ventures, enforceable local-content rules and regional financing are needed to turn petroleum resources into domestic industrial growth

CAPE TOWN, South Africa, October 17, 2026/APO Group/ –African and Caribbean energy leaders called for stronger cross-border investment, technology transfer and enforceable local-content requirements to ensure emerging oil and gas producers capture more value from their resources during the session South-South Energy Partnership: Advancing Africa’s Oil and Gas Future in 2026 at African Energy Week (AEW) 2026 in Cape Town.

 




 
 

Ndapwilapo Selma Shimutwikeni, CEO, RichAfrica Consultancy, said partnerships could accelerate skills development.

“From a business perspective, we need to build partnerships that encourage joint ventures between experienced countries and emerging countries like Namibia,” she said. “We need to look beyond just oil production and actually look at the entire value chain.”

Building on Shimutwikeni’s remarks, Gilbert Yevi, Lead Consultant, Grenada Hydrocarbon Technical Working Group, called for partnerships that share risks and benefits rather than simply replace one source of financing with another.

We want cooperation and a collaboration in risk sharing, skill sharing, and sharing in the benefits

“We want cooperation and a collaboration in risk sharing, skill sharing, and sharing in the benefits,” he said.

Yevi also advocated regional training centers to pool expertise and help emerging producers access established industry capabilities.

Expanding on the topic of local content, Eric Williams, Principal Consultant and President, Royal Triangle Energy Solutions, said policies must be linked to a broader national development strategy, using petroleum resources to build domestic industries rather than focusing solely on exports.

“The Trinidad model is about using the molecules to develop the country,” he said, arguing that this vision should shape negotiations with upstream investors and the terms of petroleum contracts.

Omar Farouk Ibrahim, Regional Chair for Africa, World Energy Council, said national sovereignty concerns continued to limit practical regional cooperation, despite public commitments to collaboration.

“The first question they ask is: ‘Will the industry be in my territory?’ If it’s not, why should I? And for as long as we have this mentality, believe me, this cooperation and collaboration we’re talking about will just be theory,” he said.

Across the discussion, speakers emphasized that cooperation must translate into financing, enforceable commitments and local capabilities that endure beyond individual projects.

Distributed by APO Group on behalf of African Energy Chamber.

 




 

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Nigeria NOW! opens its project boardrooms to global investors in Abuja

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With Nigeria’s annual mining revenue up more than tenfold to above N70bn, Nigeria NOW! brings global investors to Abuja on 19 and 20 November, where the Minister of Solid Minerals Development is Chief Host

First and foremost all international investors coming to Abuja should understand that Nigeria is ready and open for business

LONDON, United Kingdom, October 21, 2026/APO Group/ –Platinum group metals, gold, nickel, copper, lithium and rare earth elements lie together in one mineral province in Kaduna State, which the Minister of Solid Minerals Development announced in June as world-class and the Nigerian Geological Survey Agency has verified. The Ministry opens its doors to global investors at Nigeria NOW!, held at the Bola Ahmed Tinubu International Conference Centre in Abuja on 19 and 20 November.

 




  

Processing is following the discoveries, as lithium facilities of $600m in Nasarawa State and $200m near Abuja sit alongside a $400m rare earth processing project in Nasarawa, and mining lease applicants must now submit value-addition plans. Annual mining revenue has risen from about N6bn before the current administration to more than N70bn by the end of 2025.

The routes to export markets are moving too, as the Federal Executive Council has approved deep seaports at Bakassi and Ondo as public-private partnerships, with the Bakassi port alone valued at $2.27bn.

With a month to go, investors and developers travelling to Abuja will meet these projects at close quarters. In investor boardrooms, the Government of Nigeria will review specific projects in depth, from large-scale infrastructure to multilateral programmes such as Mission 300.

Speaking to Energy News Network in September, Tunde Arisekola, Senior Advisor, Geological and Minerals Information at the African Minerals Development Centre, who joins the minerals session on the first day, said that “first and foremost all international investors coming to Abuja should understand that Nigeria is ready and open for business”. In the same interview he described Nigeria’s economy as “stable, safe, peaceful and welcoming to all international investors”.

The programme opens with a welcome from the Chief Host, H.E. Dr Oladele Henry Alake, Minister of Solid Minerals Development, followed by sessions on how the Ministry of Power will drive capacity into Nigeria’s industrial hubs and on the policies opening the minerals sector to foreign investment, including domestic processing and value addition. The second day turns to the pipeline of transport and port infrastructure and the $1bn Domestic Green Bond, and closes with an investors’ clinic on the 2025 Tax Act.

Lagos State Government, a Nigeria NOW! partner, now regulates its own electricity market after NERC transferred oversight to the Lagos State Electricity Regulatory Commission. Hon. Biodun Ogunleye, Lagos State Commissioner for Energy and Mineral Resources, told Energy News Network that “capital follows bankable cashflows”. The state’s job, he said, is “to create both the infrastructure plan and the commercial architecture that makes that plan financeable”.

On Friday 20 November, YES! Nigeria runs alongside the main programme under the theme “Empowering Today’s Entrepreneurs, Building Tomorrow’s Industrialists”. Abuja University and Philomath University are partners, and the Youth Sustainable Development Network is Community Partner. Its opening session hands the stage to young Nigerians already at work in the sector, among them Damilola Hamid Balogun of YSDN and Emmanuel Terwase of Boost Power.

Nigeria NOW! is held under the patronage of the Minister of Solid Minerals Development, with the Lagos State Government, the Nigerian Indigenous Women in Mining & Natural Resources Organisation, Women in Mining, Nextier and The Electricity Hub as partners.

Distributed by APO Group on behalf of EnergyNet Ltd..

 




 

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Global Islamic finance industry assets to reach US$10.5 trillion by 2030 as adoption broadens

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The report draws on the Islamic Finance Development Indicator (IFDI), a global benchmark that assesses the development of the Islamic finance industry across 140 countries through five key areas, Financial Performance, Governance, Sustainability, Awareness, and Knowledge

For ICD, these developments reinforce the importance of ensuring that Islamic finance serves as a practical instrument for inclusive and sustainable economic transformation

KUALA LUMPUR, Malaysia, October 21, 2026/APO Group/ –LSEG, in collaboration with the Islamic Corporation for the Development of the Private Sector (ICD) (www.ICD-ps.org), the private sector arm of the Islamic Development Bank (IsDB) Group, today announced the results of the 2026 edition of the Islamic Finance Development Report at the Kuala Lumpur Islamic Finance Forum (KLIFF) in Malaysia.

 




  

Key findings of the report include:

  • The global Islamic finance industry maintained a strong growth trajectory in 2025, with total assets reaching US$6.5 trillion, up 9% year-on-year. Growth was supported by the continued expansion in Islamic banking, record sukuk issuance, strong Islamic fund performance, and new regulatory frameworks.
  • Malaysia, Saudi Arabia, the United Arab Emirates, Indonesia, and Pakistan retained their positions as the world’s most developed Islamic finance markets. These countries continued to benefit from comprehensive regulation, strong institutional development, active financial markets, and well-established knowledge ecosystems.
  • Several markets recorded notable gains in performance, including Türkiye, Tanzania, Kenya, Benin, Azerbaijan, and Uzbekistan, highlighting the growing momentum across both established and emerging Islamic finance markets.

The report also identified several structural trends that are shaping the industry’s development. Regulatory reforms and stronger market infrastructure are supporting growth beyond core markets, particularly across Africa and Central Asia. Sustainability guidelines are increasingly prioritised, although activity remains concentrated in developed markets. Digitalisation is also advancing, with FinTech, open banking, and tokenised sukuk influencing financing, issuance, and settlement while widening access to financial products. However, talent development is lagging industry expansion, emphasising the need for stronger specialist education.

Khalid Khalafalla, Acting Chief Executive Officer of ICD, said: “For ICD, these developments reinforce the importance of ensuring that Islamic finance serves as a practical instrument for inclusive and sustainable economic transformation. ICD remains committed to advancing private-sector development across its member countries through targeted financing and the promotion of Islamic financial solutions.”

Mustafa Adil, Head of Islamic Finance, LSEG, added: “Looking ahead, global Islamic finance assets are projected to exceed US$10.5 trillion by 2030, supported by continued Islamic banking expansion, growing sukuk issuance momentum, emerging-market adoption and demand for sustainable and digital financial solutions.”

The report draws on the Islamic Finance Development Indicator (IFDI), a global benchmark that assesses the development of the Islamic finance industry across 140 countries through five key areas, Financial Performance, Governance, Sustainability, Awareness, and Knowledge. It provides a holistic view of the global Islamic finance landscape, measuring progress in alignment with Islamic principles and supporting stakeholders in identifying opportunities for growth and reform.

Read full report: Link (https://apo-opa.co/3TTw9yq)

Distributed by APO Group on behalf of Islamic Corporation for the Development of the Private Sector (ICD).

 




 

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