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Among IT Decision-Makers, 85% See Urgent Shift in Focus to Consumers’ Digital Experiences in New “Reprogramming the Enterprise”

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IT Industry - WSO2

While a majority of 500 IT decision-makers agree on the priority around delivering digital experiences, the survey revealed gaps in organizational readiness – Report by WSO2

In a survey of 500 IT decision-makers, 85% agree that there is an urgent shift toward focusing on consumers’ digital experiences. Moreover, 73% of respondents say that the move to focus on the digital experience in their own organization was sudden. The survey was conducted for a new report from WSO2, “Reprogramming the Enterprise: Keeping Pace with the Wave of Innovation.” The results highlight the factors that organizations must consider as they deliver innovative and differentiated digital experiences for their customers.

Most of the decision-makers surveyed indicate that the accelerated use of digital channels is reshaping both their organizational and technology strategies. The report from WSO2, a leader in digital transformation technology, examines these IT professionals’ strategies, as well as the roadblocks they face in delivering new digital experiences today. The full report can be downloaded here.

Driving Customers’ Digital Experiences

How well do enterprises understand customer’s digital experiences? It depends on who you ask. Among C-level executives, 52% say their organization understands its customers’ digital experiences extremely well compared to 30% of directors and 22% of managers. The responses suggest a possible disconnect between top decision-makers and those who are more closely involved with improving customers’ experiences on a daily basis.

However, the vast majority of IT decision-makers agree that four factors are key to driving better digital experiences, as well as gaining and maintaining a competitive advantage: improved security (90%), cloud adoption (89%), API integration (82%), and total data control (81%).

Seeking Ways to Speed Innovation

The push to accelerate innovation is putting additional pressures on enterprises already facing a shortage of software developers. In fact, 51% of IT decision-makers say the talent shortage of developers has had a negative impact on their business. Over half (54%) of respondents say that the shortage of developers has delayed projects and reduced productivity while 48% report that it has slowed the pace of innovation.

To address the shortage, enterprises are relying on a combination of staffing, professional development, and technology strategies. Among IT decision-makers, 40% report that they are increasing automation, and 87% think it is likely that more non-developers will use low-code or no-code development tools over the next three years. Meanwhile 54% of respondents say their organization is training other employees on developer skills, and 65% identify cloud native development as the developer skill their organization is most in need of.

“For the majority of survey respondents, the ability to rapidly deliver innovative digital experiences is becoming a critical factor in their ability to compete,” said Eric Newcomer, WSO2 chief technology officer. “Cloud native benefits, such as scale, resilience and agility, are integral to the experience, but not easy to achieve. Automating deployment is also essential but adds a complexity of its own. Developers, especially those with these skills, are in short supply, and need better tools to compete and succeed.”

About the Survey

The survey for the Reprogramming the Enterprise report was conducted by LEWIS Research on behalf of WSO2. The survey of 500 IT professionals included IT decision-makers and IT architects at organizations in the United States with 250 or more employees.

About WSO2

Founded in 2005, WSO2 enables thousands of enterprises, including hundreds of the world’s largest corporations, top universities, and governments, to drive their digital transformation journeys—executing more than 18 trillion transactions and managing more than 500 million identities annually. Using WSO2 for API management, integration, and customer identity and access management (CIAM), these organizations are harnessing the full power of their APIs to securely deliver their digital services and applications. Our open-source, API-first approach to software that runs on-premises and in the cloud helps developers and architects to be more productive and rapidly compose digital products to meet demand while remaining free from vendor lock-in. WSO2 has over 900 employees worldwide with offices in Australia, Brazil, Germany, India, Sri Lanka, the UAE, the UK, and the US. Visit  https://wso2.com to learn more. Follow WSO2 on LinkedIn and Twitter.

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World-leading Crypto Event Launches APAC’s Largest Debut with Consensus Hong Kong 2025

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Blockchain

Over 350 side events transformed mega digital assets event to mega festivities
HONG KONG SAR – Media OutReach Newswire – 21 February 2025 – Regarded as the “Super Bowl of Blockchain” and “the World Cup of Web3”, Consensus, the most influential and longest-running event of the crypto world, picked Hong Kong as a destination to expand beyond North America, with a record-setting debut of nearly 10,000 from over 100 countries and regions converging at the Hong Kong Convention and Exhibition Centre from 18-20 February.

Phoebe Shing, Director, Business Development Team Lead, MICE • MICE-Business Development of the Hong Kong Tourism Board (HKTB), said, “The tremendous success of Consensus’s Hong Kong debut marked the city as one of the most conducive destinations to expand the global footprint of proven events. More than a world’s meeting place, Hong Kong is also a super-connector in the world of finance, innovation and technology (I&T) and global cultures. This mega crypto event also puts Hong Kong on the forefront of accelerating the region’s advancement, while generating high-yield tourism spending and business activities to fuel Hong Kong’s economy.”

A convergence of who’s who in the world of blockchain, digital assets and web3

Asia’s top financial policymakers, crypto thought-leaders and investors shared the main stage with Mainland and world pioneers in blockchain, digital assets and web3 fields, defining what’s next and mapping the way forward for greater impact. The cast of stellar speakers notably included Richard Teng, CEO of Binance, the largest crypto exchange by trading volume; Adam Back, CEO and co-founder of Blockstream, a global leader in Bitcoin and blockchain technologies; Yat Siu, Co-Founder & Chairman Animoca Brands, a global leader in blockchain and gaming; Hong Fang, President of OKX, a leading Web3 technology company and leading crypto exchange, and many more.

Sara Stratoberdha, CEO of CoinDesk said, “Consensus has been running for over 10 years and is one of the longest-running and comprehensive digital assets events in the world. Hong Kong, a Fintech hub in Asia serves as a global center for crypto and web3 technologies, with favourable policies and a large pool of talent for blockchain, digital assets and web3 to thrive. We are thrilled to see that over 75% of attendees are coming from outside Hong Kong. A truly international event! The city has proven the ideal choice for expanding Consensus beyond North America.”

A strong line-up of over 350 side events, delivering huge commercial value

Consensus Hong Kong 2025 was embellished with more than 350 side events, giving the energetic global crypto community diverse opportunities to showcase their expertise, create and renew partnerships and party to the heart’s content.

Michael Lau, Chairman of Consensus Hong Kong, added, “The scale of the inaugural Hong Kong event has surpassed our expectations, with nearly 10,000 attendees and what truly surprised us is that the community and industry were eager to participate and the fact that we ended up hosting over 350 side events is a strong testament to Hong Kong as a leading global FinTech hub where we have a vibrant ecosystem, entrepreneurial spirits, innovative cultures that nowhere else can replicate. I am also appreciative of the support from the HKTB in securing the event for the city I call home.”

Transforming business events into mega festivals

Consensus Hong Kong also spectacularly transformed a leading business event into a mega festival, kicking off with its Opening Party – Rooftop Revelry, held at Cloud 39, the ultra-luxury rooftop ballroom of iconic landmark in Central The Henderson that set the tone for the event’s sophisticated networking occasions. Action continued all the way to its long-established tradition of Music Festival and Crypto Fight Night, extending to Hong Kong’s unique horse-racing and night party at Lan Kwai Fong. The conference concluded with a bang with the Consensus Closing Party in Lan Kwai Fong, where participants were treated to an open bar, live music and fun networking.

Brad Spies, Vice President of Consensus, said, “Hong Kong has a long legacy of finance, banking and some of the deepest capital markets in the world; but it’s also such a vibrant and diverse city with the best restaurants, fantastic venues and unique experiences. The city simply fulfilled the promises of delivering the best of business and fun. Hong Kong is such a world-class city for people to come and transform business events into mega festivals.”

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Canon Reinforces Commitment to Egyptian Market with an Exclusive Event for Partners and Customers in Cairo

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‘The Innovation Summit’ plays a crucial role in bridging technology with business needs, offering tailored solutions that empower partners across various industries

CAIRO, Egypt, February 20, 2025/APO Group/ —

  • Reaffirming its Commitment to Long-Term Partnerships: Canon’s Exclusive Event Focused on Technological Advancements and Market growth in Egypt
  • Canon’s strategic return to Egypt delivered an immersive visual experience, featuring dedicated zones for key verticals: Commercial Print, In-House Production, Corporate, Education, Retail, CAD, and Interior Décor.

Canon Central and North Africa (CCNA) (www.Canon-CNA.com), a leader in imaging technology, hosted an exclusive event named- ‘The Innovation Summit’ in Cairo, Egypt on 18 and 19 February. This exclusive gathering for business partners and end-customers underscored Canon’s commitment to strengthening relationships and enhancing customer experience with key partners, reaffirming its leadership in the Egyptian printing market, and showcasing cutting-edge technological advancements that drive innovation and efficiency.

As Egypt’s print industry continues its evolution—driven by digital transformation, rising demand for high-quality production, and increasing investments in automation—Canon’s presence in the market remains pivotal. The country’s commercial printing sector is projected to grow significantly, with the digital printing market expected to expand at a compound annual growth rate (CAGR) of 16% during the forecast period (https://apo-opa.co/4k6AxSD). Event like ‘The Innovation Summit’ plays a crucial role in bridging technology with business needs, offering tailored solutions that empower partners across various industries. This platform enabled Canon to reinforce its leadership in Egypt’s printing market, showcase its advanced solutions, and demonstrate its unwavering commitment to seamless workflow integration, industry-specific innovations, and expanding its dealer and distribution network to ensure greater accessibility.

Amine Djouahra, B2B Business Unit Director at Canon Central and North Africa, shared: “At Canon, we are committed to empowering our partners and customers by providing innovative solutions that drive efficiency and enable customisation across industries. This event is a testament to our ‘Master the Basics’ strategy in action—strengthening our presence, enhancing service excellence, and delivering value-driven solutions. By showcasing our cutting-edge technologies, we are equipping businesses with the essential tools to thrive in digital printing and meet the evolving demands of various industry verticals.”

This event is a testament to our ‘Master the Basics’ strategy in action—strengthening our presence, enhancing service excellence, and delivering value-driven solutions

The event was designed to deliver an engaging, hands-on experience across four key zones, each strategically curated to highlight Canon’s expertise in different industry verticals:

  • Commercial Print Zone: Focused on high-volume digital printing, this zone showcased the Canon imagePRESS V1350 (https://apo-opa.co/4bb3c5i), illustrating Canon’s role as a partner in digital transformation. Designed for government institutions, commercial print centers, publishing houses, and media companies, it highlighted seamless offset-to-digital workflow integration, advanced Color management, and scalable solutions tailored to business growth.
  • Central Print Room: Designed for in-house production efficiency, this zone featured the Canon imagePRESS V900 (https://apo-opa.co/4b6JRlE), emphasizing Canon’s market-leading expertise in supporting businesses with cost-effective, sustainable, and high-performance print strategies. Targeted at entry-level printing houses and in-house production teams, it reinforced Canon’s commitment to optimizing operational workflows.
  • CAD & Retail Zone: Showcasing the Canon imagePROGRAF TM-350 (https://apo-opa.co/4bb3cCk), this section highlighted technical precision and visual impact, demonstrating end-to-end CAD/GIS workflows and the value of technical drawings. AEC companies and print service providers (PSPs) for posters and POS print solutions engaged in live demonstrations of Canon’s technical printing capabilities.
  • Interior Decor Zone: Canon’s flagship printing solutions, the Colorado series (https://apo-opa.co/41orZzt) and the Arizona series (https://apo-opa.co/4b4mA3H), were highlighted in this interactive experience, designed for signage and graphic producers, as well as indoor and outdoor décor specialists. Guests had the opportunity to order personalized wallpaper printed on the Colorado, which was later delivered to their homes.
  • Photobooth Zone: This dedicated zone showcased Canon’s complete workflow from input to output. Using the EOS R system (https://apo-opa.co/3CVFAos) for image capture and the Canon imagePROGRAF PRO series (https://apo-opa.co/41l3HpZ) for high-quality printing, attendees experienced a seamless, hands-on demonstration of Canon’s imaging and printing capabilities in action.

A key highlight of the event was the exclusive awards, recognizing the outstanding contributions of long-standing partners and customers. Awards were presented in three prestigious categories: Long-Service Customers with Canon, High Print Volume Customers, and Selected Canon Partners with proven commitment and excellence. These accolades reinforced Canon’s dedication to nurturing strong, long-term partnerships that drive market success.

With customer experience at the heart of this year’s strategy, ‘The Innovation Summit’ was a testament to its commitment to empowering businesses with transformative technology. By delivering unparalleled hands-on engagement, fostering deeper industry connections, and enabling partners to harness the full potential of Canon’s innovations, the event cemented Canon’s position as the preferred brand for business growth in Egypt’s evolving print landscape.

Distributed by APO Group on behalf of Canon Central and North Africa (CCNA).

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For a successful integration, Africa needs an operating system update (By Amadou Hott)

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physical infrastructure

Beyond physical infrastructure, Africa’s integration requires modern software upgrades: the systems, policies, and institutional frameworks that power trade across borders

DAKAR, Senegal, February 19, 2025/APO Group/ —By Amadou Hott, Senegal’s official nominee for the position of President of the African Development Bank, Former Minister of Economy and planning, Senegal (www.AmadouHott.com).

Ask any traveler about their experience moving across parts of Africa, and you will likely hear about familiar challenges: high costs, indirect routes, and unpredictable schedules that can make even the simplest journeys more complicated and costly. These travel hurdles highlight the immense opportunity to further strengthen Africa’s integration and unlock seamless connectivity across the continent.

The potential is undeniable. According to the World Bank, the African Continental Free Trade Area (AfCFTA) stands to be the world’s largest free trade zone, encompassing 1.4 billion people and a combined GDP of 3.4 trillion USD. The African Development Bank projects that eliminating existing barriers could double intra-African trade within a decade from its current 15%; a figure that pales in comparison to Asia’s 60% and Europe’s 65%. Despite meaningful progress through the AfCFTA implementation led by regional economic communities, fulfilling this promise will require more efforts. Namely, Africa requires robust physical infrastructure and an operating system update to modernize institutional frameworks and encourage a new ecosystem of African-made goods and services.

Digital solutions are key to enhancing business operations across borders and reducing trade barriers

Africa’s integration challenge can be likened to building a cutting-edge computer system. Success first requires powerful hardware: the physical infrastructure forming the backbone. Currently, the continent faces an annual infrastructure financing gap between 130 and 170 billion USD to meet essential hardware requirements across transportation corridors, energy networks, and digital highways. While our international partners have historically played a crucial role In bridging this financing gap, the current geopolitical landscape demands a paradigm shift. Africa must take the lead in investing in its own hardware.

The key lies in mobilizing African public and private capital first to build confidence among international partners and investors. Substantial capital can be generated within the continent through sovereign wealth funds, pension funds, high-net-worth individuals, and other sources. Development finance institutions like the African Development Bank must also play a transformative role by leveraging their expertise and credit ratings to channel this locally sourced capital into Africa’s development. The Alliance for Green Infrastructure in Africa (AGIA), launched by the African Development Bank in partnership with Africa50 and the African Union, exemplifies this approach, mobilizing project preparation and project development blended capital to build a 10 billion USD portfolio of green infrastructure projects with private sector participation from Africa and around the world. Regional energy integration, as highlighted by Mission 300 launched recently in Tanzania, is equally important.

Beyond physical infrastructure, Africa’s integration requires modern software upgrades: the systems, policies, and institutional frameworks that power trade across borders. Digital solutions are key to enhancing business operations across borders and reducing trade barriers. While discussions often focus on physical infrastructure gaps, outdated manual processes frequently limit the effectiveness of existing assets. The Pan-African Payment and Settlement System (PAPSS) exemplifies this transformation, promising to save 5 billion USD annually by making cross-border payments simpler and more transparent. Moreover, pilot programs in East Africa have shown that applying blockchain technology to existing value chains could help reduce trade costs by 20%, enhance protection against fraud, and expand access to new markets for businesses across the continent.

As African leaders convene at the AU Summit in Addis, we are at a pivotal time that requires action : the finalization of the Protocol on Digital Trade under the AfCFTA is a first step towards the bold transformation that we must operate. We must pursue economic transformation through infrastructure development and technology integration in our trade operations to evolve from a raw material exporter into an industrial and agricultural powerhouse. Beyond manufacturing value-added goods and value creation, our ability to integrate essential services -financial services, transport and logistics, education, and healthcare- will facilitate seamless business operations across borders. By positioning economic transformation at the heart of our integration agenda, Africa can advance up the value chain to generate wealth and create quality economic opportunities for all Africans, particularly our youth and women.

With Africa’s youth population set to double by 2050, the urgency of this transformation cannot be overstated. By effectively mobilizing our own resources first, driving economic transformation, and building both the required software and hardware, we can successfully integrate Africa. This is Africa’s moment to move beyond being the world’s largest free trade area by membership to becoming its most dynamic and innovative economic powerhouse.

Distributed by APO Group on behalf of Amadou Hott, Candidate for the Presidency of the African Development Bank Group.

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