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Among IT Decision-Makers, 85% See Urgent Shift in Focus to Consumers’ Digital Experiences in New “Reprogramming the Enterprise”

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IT Industry - WSO2

While a majority of 500 IT decision-makers agree on the priority around delivering digital experiences, the survey revealed gaps in organizational readiness – Report by WSO2

In a survey of 500 IT decision-makers, 85% agree that there is an urgent shift toward focusing on consumers’ digital experiences. Moreover, 73% of respondents say that the move to focus on the digital experience in their own organization was sudden. The survey was conducted for a new report from WSO2, “Reprogramming the Enterprise: Keeping Pace with the Wave of Innovation.” The results highlight the factors that organizations must consider as they deliver innovative and differentiated digital experiences for their customers.

Most of the decision-makers surveyed indicate that the accelerated use of digital channels is reshaping both their organizational and technology strategies. The report from WSO2, a leader in digital transformation technology, examines these IT professionals’ strategies, as well as the roadblocks they face in delivering new digital experiences today. The full report can be downloaded here.

Driving Customers’ Digital Experiences

How well do enterprises understand customer’s digital experiences? It depends on who you ask. Among C-level executives, 52% say their organization understands its customers’ digital experiences extremely well compared to 30% of directors and 22% of managers. The responses suggest a possible disconnect between top decision-makers and those who are more closely involved with improving customers’ experiences on a daily basis.

However, the vast majority of IT decision-makers agree that four factors are key to driving better digital experiences, as well as gaining and maintaining a competitive advantage: improved security (90%), cloud adoption (89%), API integration (82%), and total data control (81%).

Seeking Ways to Speed Innovation

The push to accelerate innovation is putting additional pressures on enterprises already facing a shortage of software developers. In fact, 51% of IT decision-makers say the talent shortage of developers has had a negative impact on their business. Over half (54%) of respondents say that the shortage of developers has delayed projects and reduced productivity while 48% report that it has slowed the pace of innovation.

To address the shortage, enterprises are relying on a combination of staffing, professional development, and technology strategies. Among IT decision-makers, 40% report that they are increasing automation, and 87% think it is likely that more non-developers will use low-code or no-code development tools over the next three years. Meanwhile 54% of respondents say their organization is training other employees on developer skills, and 65% identify cloud native development as the developer skill their organization is most in need of.

“For the majority of survey respondents, the ability to rapidly deliver innovative digital experiences is becoming a critical factor in their ability to compete,” said Eric Newcomer, WSO2 chief technology officer. “Cloud native benefits, such as scale, resilience and agility, are integral to the experience, but not easy to achieve. Automating deployment is also essential but adds a complexity of its own. Developers, especially those with these skills, are in short supply, and need better tools to compete and succeed.”

About the Survey

The survey for the Reprogramming the Enterprise report was conducted by LEWIS Research on behalf of WSO2. The survey of 500 IT professionals included IT decision-makers and IT architects at organizations in the United States with 250 or more employees.

About WSO2

Founded in 2005, WSO2 enables thousands of enterprises, including hundreds of the world’s largest corporations, top universities, and governments, to drive their digital transformation journeys—executing more than 18 trillion transactions and managing more than 500 million identities annually. Using WSO2 for API management, integration, and customer identity and access management (CIAM), these organizations are harnessing the full power of their APIs to securely deliver their digital services and applications. Our open-source, API-first approach to software that runs on-premises and in the cloud helps developers and architects to be more productive and rapidly compose digital products to meet demand while remaining free from vendor lock-in. WSO2 has over 900 employees worldwide with offices in Australia, Brazil, Germany, India, Sri Lanka, the UAE, the UK, and the US. Visit  https://wso2.com to learn more. Follow WSO2 on LinkedIn and Twitter.

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Tech

Ghana’s Print Sector Expands as Retail Growth and Advertising Demand Drive Investment in Advanced Production Technologies

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Ghana’s retail market was estimated at approximately US$32 billion in 2023 and projected to reach US$54 billion by 2031, reflecting strong commercial expansion and consumer spending

DUBAI, United Arab Emirates, March 13, 2026/APO Group/ –Ghana’s visual communications and printing industry is entering a new phase of growth, driven by expanding retail activity, urban development, and rising demand for high-impact branding and advertising solutions.

 

Ghana’s retail market  was  estimated at approximately US$32 billion in 2023 and projected to reach US$54 billion by 2031 (https://apo-opa.co/4uK1j95), reflecting strong commercial expansion and consumer spending.

Outdoor advertising — a key driver of large-format printing — generates around US$60 million annually, accounting for more than 20% of total advertising expenditure (https://apo-opa.co/3P5PERC).

As brands compete for visibility across storefronts, malls, events, and public spaces, print service providers are investing in advanced production systems that enable faster turnaround, greater versatility, and durable output suited to West Africa’s climate.

Accra-based Chroma Digital Solutions is among the companies leading this transformation. The business has enhanced its capabilities with the installation of the Canon Colorado M5W wide-format printer, expanding its ability to deliver premium retail displays, interior décor, and high-durability outdoor signage.

As retail, infrastructure, and advertising sectors expand, print businesses are investing in technologies that allow them to diversify offerings

This installation marks one of the earliest deployments of the Colorado M5W technology in Africa, positioning Chroma Digital Solutions to meet emerging demand for specialised and high-value print applications.“In today’s market, clients expect speed, consistency, and the ability to handle everything from décor to large outdoor graphics,” said a Kwame Owusu-Kwarteng , Operation Manger from Chroma Digital Solutions. “Investing in the Canon Colorado M5W enables us to deliver all of this on one platform. Its UVgel technology produces prints that withstand heat and sunlight, while features like white ink, matte-and-gloss finishes in a single job, and texture printing open new premium applications previously difficult to produce locally.” The system’s high productivity and efficient ink usage also support cost control — a critical factor in Ghana’s price-sensitive business environment.

According to Canon, Ghana’s evolving economy is prompting print providers to move beyond basic production towards value-added services that support branding, retail experiences, and architectural design.

“Ghana is one of West Africa’s most dynamic visual communications markets,” said Tushar Vashnavi, Business Unit Director, B2B, at Canon Central & North Africa. “As retail, infrastructure, and advertising sectors expand, print businesses are investing in technologies that allow them to diversify offerings, respond faster to customers, and operate more profitably. Solutions like the Colorado M-series are designed to support this transition by combining productivity, application versatility, and durability.”

CCNA adds that reliable local technical support and strategic business guidance remain essential for successful technology adoption and sustainable growth in emerging markets such as Ghana.For Chroma Digital Solutions, upgrading to advanced production capabilities has opened new business opportunities and strengthened  reliability.

“Having dependable support behind the technology gives us confidence to grow and take on more complex projects,” the spokesperson added. “It allows us to focus on delivering real value to our customers.”

As Ghana’s economy continues to diversify, demand for high-quality visual communication is expected to increase across retail, real estate, events, and corporate sectors — positioning technologically advanced print providers at the centre of this growth.

Distributed by APO Group on behalf of Canon Central and North Africa (CCNA).

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“Always On”: 83% of employees stay connected to work during time off, fuelling digital anxiety

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Kaspersky

A new Kaspersky (http://Kaspersky.co.za) survey undertaken in the Middle East, Turkiye and Africa (META) region reveals that digital anxiety is becoming a defining feature of modern work culture, as employees don’t disconnect even during their free time and vacations.

According to the findings, 83% of respondents keep an eye on work tasks outside working hours. An overwhelming 85% reply to all work-related messages in instant messaging apps, while the same share (85%) check work emails during their time off – and 81% admit they are responding to work emails while on vacation or in their personal time.

 

The pressure to remain constantly available is contributing to heightened stress levels in the workplace. Other sources of stress include work issues, for example, 43% experience anxiety after accidentally sending a random message to a work chat. Interestingly, not all digital mishaps are perceived equally: 40% report that they take it calmly when they send an unfinished email, proving that some mistakes are considered less damaging than others.

 

Digital anxiety doesn’t just affect employee well-being – it can also increase cybersecurity risks for organisations

Blurred boundaries between professional and personal life, combined with instant communication tools, are intensifying feelings of constant monitoring and fear of making digital errors. More than a third (36%) of respondents say they feel extremely uncomfortable or even scared if their boss notices them scrolling through social media at work instead of working. The “always-on” culture may undermine employee well-being, increase burnout risks, and reduce overall productivity in the long term.

 

“Digital anxiety doesn’t just affect employee well-being – it can also increase cybersecurity risks for organisations. When people feel constant pressure to respond immediately to messages and emails, they are more likely to act impulsively, without carefully verifying links, attachments, or sender identities. This urgency can make employees more vulnerable to phishing, and other scams using social engineering techniques,” comments Brandon Muller, Technical Expert at Kaspersky.

 

Kaspersky recommends employees to follow the below tips to avoid digital anxiety and associated cyber risks:

  • Slow down before clicking or replying. Digital anxiety can trigger automatic reactions. A short pause to check sender details, URLs, or attachments can prevent security breaches.
  • Treat urgency as a red flag. Cybercriminals often exploit pressure and fear. Always verify unexpected or urgent requests before responding.
  • Avoid handling sensitive information on unsecured networks. Public Wi-Fi, often used when working outside regular hours, increases exposure to cyber threats. Mobile network and VPN should be applied in such cases.
  • Use technologies that will help reduce risks. For example, Kaspersky Premium (https://apo-opa.co/4cRPM0P) offers AI-powered anti-phishing features designed to help warn of potential threats.

 

Businesses can reduce cybersecurity risks related to employees’ digital anxiety by providing regular cybersecurity training that helps staff recognise threats and respond correctly even under stress. At the same time, organisations should use robust cybersecurity solutions to minimise the impact of human error. Kaspersky Next’s adaptable and robust cloud-native protection, underpinned by an unequalled cybersecurity track record, is one of such products. Protection solutions for mail servers, such as Kaspersky Security for Mail Server, with anti-phishing capabilities, help to additionally decrease the chance of infection through a phishing email.

Distributed by APO Group on behalf of Kaspersky.

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Business

Binance Earn Offers Users a Simple Way to Put Idle Crypto to Work

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Binance

As interest in passive crypto strategies continues to grow, Binance Earn is becoming an increasingly important part of how users engage with digital assets

JOHANNESBURG, South Africa, March 19, 2026/APO Group/ –As the cryptocurrency market (www.Binance.com) matures, more users are looking for ways to make their digital assets more productive. Rather than leaving crypto idle in wallets, many are exploring ways to generate rewards without actively trading or constantly monitoring the market.

 

Binance is addressing this demand through Binance Earn, a feature designed to help users generate rewards on the crypto they already hold. By enabling users to allocate supported assets to reward-generating products, Binance Earn (https://apo-opa.co/4sl8sLm) offers a simple, accessible way to put idle crypto to work.

For many users, the appeal lies in simplicity. Binance Earn is built around a straightforward experience: users select their assets, choose a product, and once set up, their holdings begin generating rewards automatically. This “set-and-forget” approach allows users to remain invested while their assets work in the background.

The feature is particularly relevant for long-term crypto holders who are not actively trading but still want to derive value from their portfolios. Instead of waiting for market movements, users can explore ways to make their holdings more productive over time.

Simple, ‘set-and-forget’ solutions are becoming increasingly relevant as more users take a longer-term approach to digital assets

Binance Earn offers a range of products to suit different user needs. Flexible options allow users to access their funds at any time, providing liquidity when needed. At the same time, fixed-term products are designed for users who are comfortable committing assets for a defined period. This flexibility allows users to choose options that align with their individual strategies and financial goals.

“We’re seeing growing interest across Africa in ways to make crypto holdings more productive without active trading,” said Larry Cooke, Africa Head of Legal at Binance. “Simple, ‘set-and-forget’ solutions are becoming increasingly relevant as more users take a longer-term approach to digital assets.”

As interest in passive crypto strategies continues to grow, Binance Earn is becoming an increasingly important part of how users engage with digital assets. The feature provides a practical alternative to active trading, allowing users to participate in the crypto ecosystem in a more hands-off way.

This trend reflects a broader shift in user behaviour. While active trading remains a key part of the market, more users are exploring approaches that focus on holding and gradually growing their assets over time.

At the same time, users should be aware that cryptocurrency markets remain volatile, and reward rates may vary depending on market conditions, liquidity, and product structures. As with any financial product, users need to understand how Binance Earn works and assess whether it aligns with their individual risk tolerance and financial objectives.

As digital asset adoption continues to expand across Africa, tools like Binance Earn are helping to shape how users interact with their crypto holdings. For many, the ability to put idle assets to work—simply and without constant involvement—is becoming an increasingly important part of their overall strategy.

Distributed by APO Group on behalf of Binance.

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