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Among IT Decision-Makers, 85% See Urgent Shift in Focus to Consumers’ Digital Experiences in New “Reprogramming the Enterprise”

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IT Industry - WSO2

While a majority of 500 IT decision-makers agree on the priority around delivering digital experiences, the survey revealed gaps in organizational readiness – Report by WSO2

In a survey of 500 IT decision-makers, 85% agree that there is an urgent shift toward focusing on consumers’ digital experiences. Moreover, 73% of respondents say that the move to focus on the digital experience in their own organization was sudden. The survey was conducted for a new report from WSO2, “Reprogramming the Enterprise: Keeping Pace with the Wave of Innovation.” The results highlight the factors that organizations must consider as they deliver innovative and differentiated digital experiences for their customers.

Most of the decision-makers surveyed indicate that the accelerated use of digital channels is reshaping both their organizational and technology strategies. The report from WSO2, a leader in digital transformation technology, examines these IT professionals’ strategies, as well as the roadblocks they face in delivering new digital experiences today. The full report can be downloaded here.

Driving Customers’ Digital Experiences

How well do enterprises understand customer’s digital experiences? It depends on who you ask. Among C-level executives, 52% say their organization understands its customers’ digital experiences extremely well compared to 30% of directors and 22% of managers. The responses suggest a possible disconnect between top decision-makers and those who are more closely involved with improving customers’ experiences on a daily basis.

However, the vast majority of IT decision-makers agree that four factors are key to driving better digital experiences, as well as gaining and maintaining a competitive advantage: improved security (90%), cloud adoption (89%), API integration (82%), and total data control (81%).

Seeking Ways to Speed Innovation

The push to accelerate innovation is putting additional pressures on enterprises already facing a shortage of software developers. In fact, 51% of IT decision-makers say the talent shortage of developers has had a negative impact on their business. Over half (54%) of respondents say that the shortage of developers has delayed projects and reduced productivity while 48% report that it has slowed the pace of innovation.

To address the shortage, enterprises are relying on a combination of staffing, professional development, and technology strategies. Among IT decision-makers, 40% report that they are increasing automation, and 87% think it is likely that more non-developers will use low-code or no-code development tools over the next three years. Meanwhile 54% of respondents say their organization is training other employees on developer skills, and 65% identify cloud native development as the developer skill their organization is most in need of.

“For the majority of survey respondents, the ability to rapidly deliver innovative digital experiences is becoming a critical factor in their ability to compete,” said Eric Newcomer, WSO2 chief technology officer. “Cloud native benefits, such as scale, resilience and agility, are integral to the experience, but not easy to achieve. Automating deployment is also essential but adds a complexity of its own. Developers, especially those with these skills, are in short supply, and need better tools to compete and succeed.”

About the Survey

The survey for the Reprogramming the Enterprise report was conducted by LEWIS Research on behalf of WSO2. The survey of 500 IT professionals included IT decision-makers and IT architects at organizations in the United States with 250 or more employees.

About WSO2

Founded in 2005, WSO2 enables thousands of enterprises, including hundreds of the world’s largest corporations, top universities, and governments, to drive their digital transformation journeys—executing more than 18 trillion transactions and managing more than 500 million identities annually. Using WSO2 for API management, integration, and customer identity and access management (CIAM), these organizations are harnessing the full power of their APIs to securely deliver their digital services and applications. Our open-source, API-first approach to software that runs on-premises and in the cloud helps developers and architects to be more productive and rapidly compose digital products to meet demand while remaining free from vendor lock-in. WSO2 has over 900 employees worldwide with offices in Australia, Brazil, Germany, India, Sri Lanka, the UAE, the UK, and the US. Visit  https://wso2.com to learn more. Follow WSO2 on LinkedIn and Twitter.

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YOFC Unveils Game-Changing Hollow-Core Fibre Advances at OFC 2025

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SAN FRANSICO, USA – Media OutReach Newswire – 3 April 2025 – At the OFC Conference, from March 30 to April 3, 2025, at San Francisco’s Moscone Center, Yangtze Optical Fibre and Cable Joint Stock Limited Company (YOFC) (stock tickers: 601869. SH, 06869.HK) highlighted several new developments in hollow-core fibre technology. During a workshop entitled “How will future submarine systems look like”, Dr. LUO Jie, YOFC’s Chief Technology Officer, presented groundbreaking advances in the field of hollow-core fibre technology.

YOFC’s presentation focused on its latest strides in reducing attenuation to a record-low of 0.05dB/km and extending the manufacturing length of single fibres to over 20 kilometers—achievements that not only set new global benchmarks but also starkly outperform traditional solid-core fibres. These technological advancements were demonstrated through a 21.7 km long hollow-core fibre with a proprietary supporting tube structure (ST-HCF). This drew considerable attention at the exhibition for its potential implications in optical communications.

Hollow-core fibre technology represents a paradigm shift in optical communications, enabling light to be transmitted through an air core. The design facilitates a 47% increase in transmission speed and a 31% reduction in latency compared to conventional fibres, showcasing the significant potential for applications requiring rapid and efficient data transmission such as in data centers, AI models, and financial trading. Additionally, the technology’s exceptionally low attenuation and nonlinearity could potentially address the capacity bottlenecks faced by submarine communication networks and long-distance terrestrial communication lines.

In his presentation, Dr. LUO Jie explored both the practical and theoretical enhancements that hollow-core fibres could bring to submarine cable systems, emphasizing their ability to increase data throughput and reduce transmission times in future deployments.

YOFC has been at the forefront of hollow-core fibre technology development, leveraging its comprehensive research capabilities and autonomous raw material research system to overcome significant industrial challenges. As the digital economy grows, YOFC’s continued innovation in hollow-core fibre technology is set to play a crucial role in supporting the evolution of global digital infrastructure, ensuring it is robust, efficient, and equipped to meet future demands.

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Shenglong Electric showcases two AI-powered products in OFC 2025 to redefine smart electricity use

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Shenglong Electric

SAN FRANSICO, USA – Media OutReach Newswire – 3 April 2025 – On April 1 (Pacific Standard Time), the world’s top optical communication event, the 50th Optical Fiber Communication Conference and Exhibition (OFC), opens at the Moscone Center in San Francisco, USA. As a leading Chinese enterprise in the smart grid and energy management community, Shenglong Electric displays two competitive products: AI-iPanel, an AI-powered medium- and low-voltage switchgear, and iDrip 5.0, a metaverse and digital twin smart building management system. These two are expected to revolutionize intelligent electricity consumption.

The patented AI-iPanel can speak, think, and manage, transitioning power distribution equipment from the intelligent age to the AI age. Electricity use is now safer, smarter, and more efficient thanks to the deep integration of AI and power technologies. The proprietary iDrip smart IoT system enables users to achieve full lifecycle management of buildings and parks. Building on iDrip 5.0, a digital twin platform has been developed for China’s National Communication Center for Science and Technology. This project yielded the first smart IoT building, metaverse operation and maintenance building, AI-driven green building, and AI-operated building. These two products can be tailor-made to satisfy each and every customer.

Headquarters of Shenglong Electric located in Wuhan, China

Shenglong Electric delivered its first overseas power engineering project in Madagascar in 2007. Since then, its products and services have supported hundreds of projects in over 50 countries and regions, including the Times City Smart Power Solution (Myanmar), Kurdistan Solar Power Station (Iraq), Heat-resistant Power Equipment Upgrade (Niger), Cheddi Jagan International Airport Expansion (Guyana), Hambantota Airport (Sri Lanka), Agboville-Céchi Road (Côte d’Ivoire), and Kaleta Hydropower Station (Guinea).

Standing at the forefront of smart grid and energy management, Shenglong Electric is leveraging its tremendous in-house technological expertise and cooperating with top-notch domestic universities so as to cut carbon emissions for mankind and add value to each kilowatt-hour of electricity.

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Canon Launches the imagePROGRAF TC-21 and TC-21M: Large Format Desktop Printers with Enhanced Usability and Environmental Features

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The TC-21M model integrates an A4 flatbed scanner that enables users to easily make enlarged copies up to A1+ size

DUBAI, United Arab Emirates, March 31, 2025/APO Group/ –Enhancing its comprehensive portfolio of large format solutions, Canon (www.Canon-CNA.com) today launches two four-colour (CMYK), easy-to-use, large format desktop printers: the TC-21 and the TC-21M, the latter having an integrated A4 scanner. Targeted at customers in the architecture, engineering and construction (AEC), design, hospitality, retail and education sectors, the new printers build on the success of the TC-20 and TC-20M models that were launched in 2023, and deliver even more benefits through features such as expanded media handling capabilities, a convenient tiltable operation panel, minimal margin printing and an enhanced eco-friendly design. While compact in size, both new models support printing up to A1+, making them suitable for applications such as architectural and design drawings, restaurant menus, retail posters and educational materials. Using the standard Auto Sheet Feeder (ASF), both models can also print a variety of other applications, such as flyers on A5/A6 papers, labels, postcards and envelopes.

The TC-21M model includes an A4 flatbed scanner, allowing users to easily create large format copies without a computer – ideal for promotional materials, educational content, and even customised wrapping paper. Delivering high-quality output from a space-saving body, both models are suitable for various environments, from home offices to retail establishments and educational institutions.

Space-saving design with improved usability. 

As the imagePROGRAF TC-21 and TC-21M have been designed to allow users to perform all printing operations from the front of the unit, including paper loading, ink filling and print collection, the printers are very space-efficient. The new tiltable operation panel offers greater flexibility in the installation location of the printers and also enhanced usability, as the angle of the panel can be easily adjusted to the user’s view, making the printer convenient to operate whether placed on a desk or, for example, a low shelf.

Both models support printing from roll paper up to A1+ wide and feature a standard Auto Sheet Feeder (ASF) compatible with various paper sizes and types, including sheets from A3 to A6, postcards, envelopes and labels. This flexibility allows users to print the same content in different sizes – such as A1 scale drawings for submission alongside A4 versions for review, or large restaurant menu posters with matching table-sized flyers.

Advanced scanning and copying functions in the TC-21M 

The TC-21M model integrates an A4 flatbed scanner that enables users to easily make enlarged copies up to A1+ size. Its enhanced copy functions include:

 The TC-21 and TC-21M provide a cost-effective alternative to outsourced printing services

  • “Enlarge & Split Copy”, which allows the creation of up to A0 sized posters from A4 originals by printing on multiple sheets, which can then be joined together to form the larger finished result
  • “Repeat Copy”, which duplicates content multiple times on a roll or single sheet (previously only available on a roll on the TC-20M) for labels, for example
  • “Layout Copy”, which allows multiple scanned images to be laid out for printing on a roll of paper

These functions are ideal for creating teaching materials, promotional posters, and custom wrapping paper without requiring a computer.

New features for enhanced design impact 

The TC-21 and TC-21M introduce a new “Minimal Margin Printing” function1 that allows printing on roll paper without any top or bottom margin and with only very small (approximately 0.5mm) left and right margins, maximizing the printable image size. Adopting an image processing method similar to higher-end imagePROGRAF models2, both models produce dense and vivid colours even on plain paper. High-capacity ink tanks enable efficient printing in the desktop printer range, while Canon’s free web-based PosterArtist poster design software, already used by thousands of imagePROGRAF users every month to create posters, makes it easy to create professional-looking posters and flyers that meet diverse business needs.

Industry-leading environmental credentials 

For the first time in the Canon imagePROGRAF series, recycled steel has been used in the body of the TC-21 and TC-21M, along with recycled resin for approximately 40% of the body resin3 – a significant improvement over the previous TC-20 and TC-20M models. Recyclable cardboard instead of polystyrene foam is used for packaging both products, also reducing their environmental impact. Both models have been registered as “EPEAT” Gold4 products under the international eco-label established by the Global Electronics Council (GEC), reflecting Canon’s commitment to sustainable design.

Mathew Faulkner, Director, Marketing & Innovation, Wide Format Printing Group, Canon EMEA, comments, “Further enhancing Canon’s already strong portfolio of large format solutions, the imagePROGRAF TC-21 and TC-21M address the growing need for on-site, large-format printing capabilities for CAD printing and in retail, hospitality, educational, and design environments. By combining enhanced usability features with our commitment to sustainability, these compact, desktop printers deliver professional results while reducing the environmental impact compared with their predecessors. The TC-21 and TC-21M provide a cost-effective alternative to outsourced printing services, allowing organizations to produce high-quality materials on demand with minimal space requirements.”

The new imagePROGRAF TC-21 and TC-21M will be available from May from Canon resellers.

Distributed by APO Group on behalf of Canon Central and North Africa (CCNA).

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