The aim is to provide the country with an industrial hub for processing agricultural products and establish a business zone to offer opportunities to young people and women in the Kara and Savanes regions

As well as consolidating the achievements of the first phase of the project, it was essential to support the structure of the Togo Agro-Food Processing Zone Project (Togo Agropole)

ABIDJAN, Ivory Coast, August 5, 2024/APO Group/ —

The Board of Directors of the African Development Bank Group (www.AfDB.org) have approved a loan of US $26.55 million to Togo to implement the second phase of the Agro-Food Processing Zone Project.

The aim is to provide the country with an industrial hub for processing agricultural products and establish a business zone to offer opportunities to young people and women in the Kara and Savanes regions, in the north and far north of the country, respectively.

The project, approved in Abidjan on 19 July 2024, will also help to attract a significant level of private investment into key agricultural sectors, such as rice, maize, soya, sesame, cashew nuts and broiler chickens.

The funds come from the Transition Support Facility, an African Development Bank Group mechanism aimed at countries in transition, and will support investments that encourage inclusive agricultural growth that creates jobs and reduces food imports into the small West African country located on the  Atlantic Ocean.

“As well as consolidating the achievements of the first phase of the project, it was essential to support the structure of the Togo Agro-Food Processing Zone Project (Togo Agropole) with a second phase. This will focus on the construction and operationalization of the agro-industrial park (the central hub), including building a network of infrastructure (various roads and networks, administrative buildings, electrification, water and fibre optics) to create the right conditions for establishing private businesses,” said Wilfrid Abiola, the African Development Bank’s Country Manager in Togo.

Among others, the project will support the creation and operationalization of the company that will manage the agro-park and the construction of an agro-industrial park in Broukou (in Doufelgou prefecture, in the north of the country) by opening roads, developing electricity and street lighting networks, and building an administrative, financial, civil protection and access control centre.

The project will also fund the purchase of small agricultural equipment for vegetable-growing plots, particularly for women. The plan is also to build the capacity of agricultural producers, including women, in production, processing, storage and marketing to help them find markets and sell agricultural products. 

Distributed by APO Group on behalf of African Development Bank Group (AfDB).

The GABI Conversations have highlighted the immense potential of digital technologies and AI for Africa, and we must continue to drive these efforts forward collaboratively

Digital transformation is not just a pathway to economic growth but a vital component for sustainable development in Africa

KIGALI, Rwanda, August 5, 2024/APO Group/ —

Digital skills in Africa need to be developed to promote economic growth and development. Additionally, a conducive environment needs to be established where these skills can thrive. This involves implementing comprehensive strategies that include infrastructure, policy support, and ecosystem development. This is one of the key highlights emerging from a recent report issued by the Global Africa Business Initiative (GABI) (www.GABI.unglobalcompact.org/). GABI is a solution-oriented global platform connecting leaders from all over the world to drive and invest in the unstoppable opportunity of Africa’s economic growth.

The report, titled ‘GABI Conversations’, captures the essence of the UN Global Compact roundtable discussions held on the sidelines of the 2024 Africa CEO Forum in Kigali, Rwanda. Under the theme of ‘Digital Transformation’, this exclusive gathering in May 2024 brought together prominent African CEOs, representatives from global and African businesses, government officials, and key stakeholders in the digital sector to engage in targeted, solution-oriented conversations aimed at driving investment and growth on the African continent.

“Digital transformation is not just a pathway to economic growth but a vital component for sustainable development in Africa. By investing in infrastructure, fostering policy support, and empowering our entrepreneurs and workforce, we can create an environment where digital skills thrive. The GABI Conversations have highlighted the immense potential of digital technologies and AI for Africa, and we must continue to drive these efforts forward collaboratively. Together, we can ensure that Africa not only participates in the digital economy but leads it,” said Sanda Ojiambo, Assistant Secretary-General and CEO of the United Nations Global Compact.

Africa’s digital economy is projected to reach (http://apo-opa.co/3WzSY7j) $180 billion by 2025, and $712 billion by 2050. This growth is fueled by a vibrant innovation ecosystem in industries like mobile financial services, telemedicine, and e-commerce.

The demand for digital skills training in Africa is also expected to surge in the coming decade as jobs that previously did not require digital skills will begin to do so.

It’s estimated that some 230 million jobs across Africa will require some level of digital skills by 2030 (http://apo-opa.co/4dvOwxn). This translates to a potential for 650 million training opportunities.

The event featured a series of panels and fireside chats that delved into critical discussions on the solutions needed to drive Africa’s economic growth. Key conversations focused on bridging the digital divide by providing skills, infrastructure, finance, and other opportunities. Key topics covered included AI governance, technology and the supply chain, the digital economy, upskilling of the future workforce, data centers, and digital infrastructure, among others.

Speakers at the event included H.E. Professor Yemi Osinbajo, Former Vice President of Nigeria and Guardian of the Timbuktoo Africa Innovation Foundation, H.E. Paula Ingabire, Minister of ICT and Innovation for the Republic of Rwanda, and Mr. Alex Okosi, CEO of Google Africa representing the GABI Circle. The discussions were moderated by Dr. Acha Leke, Chairman of McKinsey Africa, and hosted by Mr. Ozonnia Ojielo, the UN Resident Coordinator to Rwanda.

Key Conversations Insights

The significance of multi-stakeholder collaboration was emphasized by participants, highlighting the essential need for cooperation between governments, private sector entities, and other stakeholders to accelerate digital transformation. This collaborative strategy is essential for overcoming obstacles and amplifying the effect of digital initiatives. Emphasis was placed on the necessity of cultivating a highly skilled workforce, described as an ‘army’ of digital professionals, to advance the digital agenda.

It was stressed that AI has immense potential for the future of Africa. However, the continent must develop the necessary infrastructure to support AI technologies.

Additionally, it was emphasized that for Africa to benefit from digital transformation, it is essential to establish data centers on the continent. The presence of data centers in only a few African countries hampers progress. It was also stated that data centers must be financially viable and sustainable to bolster digital transformation.

To ensure individuals can effectively participate in and benefit from the digital economy, the discussions stressed the critical need for comprehensive capacity-building initiatives. One of the key highlights was the call for successful entrepreneurs to establish funds dedicated to supporting emerging entrepreneurs, thereby expanding and strengthening the digital economy.

Key Recommendations

The GABI Conversations highlighted the immense potential of digital technologies and AI for transforming Africa. To unlock this potential, it is vital to bridge infrastructure gaps, cultivate collaboration among diverse stakeholders, and empower individuals and entrepreneurs. Creating an enabling environment and making strategic investments in digital infrastructure are essential steps for Africa to achieve a prosperous digital future.

The key recommendations from the conversations include GABI establishing itself as a leading advocate for AI in Africa from 2025 onwards, with a focus on promoting the necessary infrastructure for AI technologies. Additionally, it was recommended to leverage the GABI platform to build on the initiatives of the UN Secretary-General’s AI Advisory Body, adapting the report’s outcomes to the specific needs of Africa.

Lastly, the recommendations emphasized the importance of using the GABI platform to engage with African governments and policymakers to advocate for the creation of legal and regulatory frameworks and policies supporting AI development.

Following the success of GABI Conversations, the UN Global Compact further engaged with business leaders at the African Union mid-year coordination meeting in Accra, Ghana. These events serve as a prelude to the 25 and 26 September 2024 ‘Unstoppable Africa’ event in New York during the UN General Assembly week. The insights and recommendations from these conversations will feed into the broader agenda of ‘Unstoppable Africa’ and inform GABI’s strategic programming and partnerships for 2025.

Under the leadership of UN Deputy Secretary-General Amina J. Mohammed, GABI aims to reposition Africa as a business destination and opportunity for investment on the global stage while also contributing towards the African Union Agenda 2063 and the Sustainable Development Goals. 

Interested participants can now register (http://apo-opa.co/3A5Dq3G) to request for an invitation to attend the Unstoppable Africa 2024 event in New York on 25-26 September. For more information on the Global Africa Business Initiative, please visit the website (www.GABI.unglobalcompact.org/). 

Download the GABI Conversations report here (https://apo-opa.co/4dyfAfB) and watch the highlights video of the event here (https://apo-opa.co/4dbAxwS) to explore these insights and gain actionable strategies for driving Africa’s digital transformation.

Distributed by APO Group on behalf of Global Africa Business Initiative.

Chatbots have seamlessly integrated into our daily lives, aiding us with banking tasks, resolving inquiries, and even entertaining us with trivia games; But the burning question remains: should we truly trust them?

JOHANNESBURG, South Africa, August 5, 2024/APO Group/ —

The rise of advanced language models like ChatGPT has ushered in a new era of human-like interactions, where chatbots can engage in natural conversations, solve complex problems, and even exhibit creative thinking. This remarkable progress has opened up a world of possibilities, but it also raises concerns about the reliability and accountability of these systems, warns Anna Collard, SVP Content Strategy and Evangelist at KnowBe4 AFRICA (www.KnowBe4.com).

“While most users have reported positive experiences with chatbots, instances of factual inaccuracies, hallucinations, and potential privacy risks have surfaced,” says Collard. A recent study (https://apo-opa.co/3LTtP2I) by Consumers International found that although 64% of participants would use chatbots again, a significant portion encountered reliability issues.

The cautionary tale of sports journalist Karien Jonckheere serves as a poignant example. Seeking inspiration for a cricket promo, Karien turned to ChatGPT, only to be met with a mix of accurate and fabricated match details that left her astounded. “It listed six matches, of which three were correct,” she remembers. “They completely fabricated the other three matches. It had given dates, venues, names of players, who scored the winning runs—all very specific, but completely made up.”

“This is one of the obvious dangers of using chatbots,” comments Collard. “While they excel at answering straightforward questions, they can sometimes generate responses that are factually incorrect or nonsensical.”

Privacy and security are also crucial factors to consider. As chatbots become privy to our personal information and preferences, concerns arise regarding the protection and potential misuse of this data. “The stakes are high, as chatbots are no longer mere novelties but integral components of our digital ecosystem. From banking transactions to critical decision-making processes, their influence continues to grow,” says Collard.

Benefits of using chatbots

The advantages of chatbots for individuals and businesses are undeniable. “Chatbots are available around the clock, providing immediate responses to queries, which is especially useful for different time zones and those needing after-hours help,” explains Collard.

Their knack for providing prompt solutions to basic queries enables companies to leverage them on a large scale, resulting in significant cost savings. “Chatbots excel in managing repetitive tasks tirelessly, such as addressing common questions or assisting users through standard procedures,” remarks Collard. “They can juggle many interactions concurrently, a feat unattainable for a team of human agents.”

Risks of using chatbots

However, challenges arise when chatbots encounter complex inquiries beyond their scope. “It’s important to remember that they don’t understand what they’re saying,” explains Collard. “They collate information from all over the web and stitch it together to formulate a response.”

As Jonckheere soon realised, chatbots are—for now at least—ill-equipped at intricate problem-solving and can invent details when they are unsure of facts. “They also lack human intuition, leading to difficulties in grasping subtleties, sarcasm, and context,” Collard says. That is why chatbots could be programmed to transfer complex queries to human operators where relevant, Collard suggests. “A robust chatbot system should offer the option to escalate the conversation to a human customer service representative for complex or sensitive queries that automated responses may not effectively address.”

Privacy and security considerations

Regarding privacy, it’s important to exercise caution when sharing sensitive details with a chatbot. That is why companies using these novel technologies should also have strict privacy compliance regulations in place.

“Chatbots typically collect user data to personalise interactions and improve services. And you may not want all your personal data being reused by the algorithm for other queries. Remember whatever we upload to public models such as ChatGPT, will be fed into their model, unless you specifically tick a setting that says otherwise. For companies making use of chatbots, it’s crucial that it is managed like any other system, meaning restrict its access to information that it absolutely needs access to, and ensuring that personal information is stored securely and managed according to strict privacy regulations, such as POPIA,” asserts Collard. “For chatbots that handle sensitive transactions, such as banking queries, they should authenticate users before any personal information is accessed or shared.”

From a security perspective, it is important to test chatbots for prompt injection attacks before launching them to consumers. “Similar to other software, regular updates are essential for chatbots to address vulnerabilities that malicious actors could exploit,” notes Collard. “A purpose-built chatbot should also incorporate security measures to thwart automated threats such as spam bots.”

So, can we trust chatbots? “I like using chatbots, however when I use it for research or for anything where I need accurate data, I will always double check the original sources,” she expresses. “It is great that chatbots are available 24/7 and can help with a task or query at lightning speed.”

However, collaboration between humans and machines is key. “The crucial aspect is integrating chatbots in a manner that complements the strengths of human agents, enabling a seamless transition to live assistance when needed,” Collard concludes. “Businesses can leverage the scalability and data-processing capabilities of chatbots, while users enjoy the convenience of instant and accessible service.”

Distributed by APO Group on behalf of KnowBe4.