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CMOs need to plan for ‘The Multiplier Effect’ between brand and performance techniques

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WARC
  • Overinvesting in performance advertising reduces full revenue ROI by an average of 40%
  • Shifting from performance-only to a mixed approach increases full revenue ROI by an average of 90%
  • CMOs should allocate at least 30%, but usually between 40% and 60%, of budget to brand building
    Integration of brand and performance is key; siloed thinking undermines advertising returns
  • Ground-breaking research for effective advertising in the US

WARC in partnership with Analytic Partners, BERA.ai, Prophet and System1 release new research in The Multiplier Effect – a CMO’s guide to brand-building in the performance era

January 28, 2025 – As marketing enters the next phase of change, one steered by algorithm-driven media and AI-generated creative, and faces even greater pressure to deliver results, ground-breaking research is presented in a new report, The Multiplier Effect – a CMO’s guide to brand building in the performance era, to help marketers better understand how to deliver high-impact advertising.

Based on insights and data from a first-of-its kind coalition of marketing effectiveness experts, the report – published by WARC in partnership with Analytic Partners, BERA.ai, Prophet and System1 – makes a data-driven case for effective advertising. Backed by evidence, it argues that many businesses are missing out on significant revenues and profits through an incomplete approach to advertising, and offers advice on how advertising can deliver the best possible returns by building equity for tomorrow while driving sales today.

David Tiltman, Chief Content Officer, WARC, says: “For this new research, we joined forces with other leading experts in the field of marketing effectiveness to set about answering two big questions: First, can we identify US-based evidence to prove how investment in advertising can be the most effective? And second, how can CMOs apply this evidence to their own initiatives in order to supercharge commercial impact for their businesses?

“The result is The Multiplier Effect, a ground-breaking report that demonstrates how the biggest returns come when marketers see brand equity as an accelerant of commercial performance. Although the research is US-focused, the findings are relevant to many marketers around the world.”

Key insights outlined in The Multiplier Effect study are:

The rise of the “doom loop”

Over the past decade, advertising investment has increasingly become focused on performance advertising due to the rise of digital-native businesses, a bumpy economy, a fragmented media landscape, and the related shifts in consumer media consumption.

Performance advertising holds out the promise of immediate returns and near-endless optimization. But misleading metrics and diminishing returns mean marketers in many organizations risk diminishing the impact of their advertising by over-investing in performance and entering the “doom loop” of slow growth and declining effectiveness.

Performance and brand advertising combined deliver greater returns

Research by Analytic Partners reveals the greatest payback comes when performance-led and equity-led advertising are both part of the mix. Moving from a performance-only to a mixed approach can deliver an improvement in total revenue ROI in the range of 25% to 100% – with the average uplift coming in at 90%. Moving to a performance-only approach from a mixed approach, by contrast, results in an average decline in ROI of 40%.

Equity building has an effect on people who are not yet in-market, increasing the chances that they will consider a brand when the time comes to make a purchase.

System1 found that 92.1% of strong equity-building ads with impactful creative performed well in the short-term, too. These ads created both demand among consumers who are ready to buy as well as building long-term equity.

Prophet’s survey of 300 leading marketers in North America further reinforced the need to do both performance and brand advertising in a holistic way. Its survey identified the qualities which set over-performing companies apart – and it was not their spending patterns, which remained largely even across the “winners” and “losers”. 90% of “winning” companies were at least somewhat integrated when it comes to connecting brand and demand.

Introducing The Multiplier Effect

The evidence shows that the key to unlocking the power of brand building is to move away from conceptualizing brand and performance as separate activities (brand + performance), and instead basing advertising efforts on the fundamental codependency between these tasks as part of an integrated growth strategy (brand x performance).

This leads to The Multiplier Effect

Equity-led advertising can help drive sales today as well as in the future. And performance advertising can reinforce the brand while operating as efficiently as possible.

How to harness The Multiplier Effect for success

Marketers wanting to consider the implications of the codependency between brand and performance on their advertising and benefit from The Multiplier Effect should consider some of the following best practices:

For budgeting purposes, CMOs should be allocating at least 30% to equity-driving ads, or the “brand baseline”, with 40% to 60% a typical “best practice” range.
Search investment will vary by brand and category, but, for most brands, spending more than 25% of budgets on search should be a red flag. This is called the “search ceiling”.
Avoid thinking in silos when campaign planning; instead, think of full-funnel creative platforms, where different types of assets reinforce each other. The ideal is to “go deep” by integrating all creative assets within a platform.
Performance-led techniques, such as promotions, should still tie back to the core brand idea.
Build a “measurement stack” that can identify a brand’s “baseline” revenues and the incremental impact of advertising beyond it.

Summing up, Ann Marie Kerwin, Americas Editor, WARC, said: “As we look to continue the project through further rounds of research, there are still a number of questions to answer, such as how does advertising combine and align with other forms of activity to build equity, how do advertisers optimize creativity and how do marketers present this argument to the CFO.

“Ultimately, we need a model for building brands that is fit for the future of marketing. Recognizing the Multiplier Effect is an important first step.”

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Verdant Capital Hybrid Fund completes USD 2 million mezzanine investment in UsPlus

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The investment will support UsPlus’ expansion of working capital solutions tailored to Small to Medium Enterprises (SMEs) operating across various critical sectors in South Africa

JOHANNESBURG, South Africa, January 30, 2025/APO Group/ — 

Verdant Capital (www.Verdant-Cap.com) is pleased to announce that its Verdant Capital Hybrid Fund (the “Fund”) has completed its fifth investment of USD 2 million, structured as junior convertible debentures in UsPlus Limited (“UsPlus”) incorporated in South Africa. UsPlus has greatly impacted the financial landscape of SMEs in South Africa by using working capital to support sectors and projects that are essential to the sustainability of the country’s society and environment. This investment will enable UsPlus to expand its invoice factoring services across key sectors in South Africa, reinforcing the company’s role as a pivotal player in the South African invoice factoring vertical. 

Since its inception in 2015, UsPlus continues to offer essential working capital solutions to businesses across the country, that have historically been unable to access traditional forms of financing. While the company supports a wide range of sectors, it has a current emphasis on funding women and sustainably led ventures. 

UsPlus’ service offering is guided by a developmental agenda which is mainly focused on supporting local manufacturers, logistics providers, local farmers, renewable energy players and service providers, among others, to improve the competitiveness of such entities by enhancing their ability to (i) meet the procurement requirements of large multinational corporations and (ii) promote financial inclusion for SMEs that historically have been unable to access traditional forms of working capital solutions.  

The Fund’s investment will strengthen UsPlus’ capital position and help “crowd-in” more senior debt funding into the business to further grow its balance sheet. The Fund is attracted by UsPlus’ business model as it aligns with the Fund’s mission to use its funding to provide financial solutions that have the broadest possible impact on society, while benefiting from fundamental credit risk mitigants. 

This investment will yield a return which is aligned with the Fund’s return target. 

The Fund is investing in inclusive financial institutions on a pan-African basis, with a focus on digitally enabled financial institutions providing services to Micro, Small and Medium-sized Enterprises (MSMEs). The Fund invests in hybrid capital instruments including subordinated debt, mezzanine, preference shares and stapled investment structures. The Fund has a size of USD 38 million (target of USD 100 million at Final Close in H1 2025).  

Distributed by APO Group on behalf of Verdant Capital.

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It’s Time to be Bullish about Africa: An Human Resource (HR) and Payroll Technology Perspective

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2024 was a good year for payroll services in Africa, giving 2025 the momentum to achieve even greater things

JOHANNESBURG, South Africa, January 30, 2025/APO Group/ — 

“Extremely bullish on Africa – can’t wait to see the continent evolve over the next decade. So much talent.”

These sentiments are from a social media message by Alex Bouaziz (https://apo-opa.co/4jA3xCe), co-founder and CEO of Deel, the most successful technology startup in history that reached a US$12 billion value in just 5 years. Reaching more than 16,000 followers on Twitter, his post sparked a flurry of similar comments, expressing how they saw opportunity emerge across the continent.

The post also carries significant relevance because 2024 was a landmark year for Deel’s relationship with Africa. Specifically, Deel acquired PaySpace, the African-developed payroll platform that is challenging traditional payroll and HR software to bring much faster, smarter, and more affordable services to multiple regions.

Digital is part of Africa’s story

Cloud-native payroll and HR software is driving a US$16 billion market growing 12% annually (https://apo-opa.co/3PY313s). Organisations worldwide are replacing legacy systems with integrated cloud solutions, reaping major competitive and cost advantages by leveraging data, integration, and agile software.

This transformation is especially impactful in Africa, where developing nations benefit from the speed and affordability of cloud-native platforms across their diverse regions. African companies are leapfrogging ahead to get the most from these new technologies. They are adopting cloud solutions faster to help staff focus their energy smartly and not on repetitive tasks and data collection that could be automated.

Serving over 16,000 customers in 46 countries

Organisations of all sizes are embracing digitisation and seeing remarkable results

The continent has enormous potential to become a massive internal market. According to the Pan African Chamber of Commerce and Industry, inter-African trade reached over US$192 billion during 2023 (https://apo-opa.co/42B9Lf0).

Yet, with that figure only representing 15% of total African trade, there is still considerable room for growth. Furthermore, Africa’s companies are increasingly exporting business services to the rest of the world.

PaySpace is a perfect example of this export opportunity. It serves over 16,000 customers with its cloud-native, multi-tenant payroll and HR software platform, including leading ESS features such as Pacey, the WhatsApp chatbot that helps employees directly access services such as payslips and leave applications through the popular chat client.

During 2024, the PaySpace platform helped companies pay 8.5 million employees in 46 countries, now including Brazil and the UK, and several other milestones:

  • 233,988,871: Number of payslip calculations on the PaySpace platform.
  • 1.01: The number of seconds PaySpace by Deel took to calculate a payslip on average.
  • 64,997: Hours saved by customers using the PaySpace platform during 2024.
  • 170,000: Visits to the PaySpace Knowledge hub during 2024.

“Organisations of all sizes are embracing digitisation and seeing remarkable results,” says Sandra Crous, Managing Director of PaySpace. “PaySpace started twenty-four years ago because the founders saw the same future for the payroll and HR space, and it’s been amazing to experience how our customers keep gaining when they leverage cloud-native software.”

Bullish about Africa

The notion of an African Renaissance is not new, and it has encountered challenges. Yet, digitisation is undeniably enabling African organisations in transforming their operations. The flexibility of modern software helps them accomplish more and compete internationally, offering great benefits to customers globally.

Alex Bouaziz’s comment shows that the world is waking up to Africa’s potential. Deel’s acquisition of PaySpace shows that African technologies not only compete successfully against international brands, but can lead the way forward. It’s time to be bullish about Africa!

Distributed by APO Group on behalf of PaySpace.

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Angola Oil & Gas (AOG’25) Kicks Off to Celebrate 50 Years of Angola’s Independence and Its Leadership in the Oil Sector in Africa

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AOG 2025 returns to Luanda on September 3-4, bringing together global energy leaders on Angola’s top investment platform

LUANDA, Angola, January 29, 2025/APO Group/ — 

The sixth edition of the Angola Oil & Gas (AOG) Conference & Exhibition was officially launched today, marking the beginning of a historic celebration. The event, scheduled for September 3-4, 2025, in Luanda, is the country’s largest oil and gas investment platform, bringing together industry leaders, financiers, technology providers, and both local and international service providers.

Under the theme “Turning Dialogue into Business,” AOG 2025 promises to be the biggest edition yet, standing out for its B2B networking, promotion of strategic collaboration and support for signing agreements among key industry decision-makers. The conference also commemorates 50 years of Angola’s independence and five decades of growth in the oil and gas industry, which has been achieved through factors such as transparent cooperation with major global operators, consistent investment, collaboration among industry stakeholders and continuous innovation.

According to José Barroso, Angolan Secretary of State for Oil and Gas, “the sixth edition of AOG 2025, organized this year as part of the celebration for the 50th anniversary of our independence, comes at an important time for Angola and the national oil and gas sector,” he said, adding that “Angola’s oil and gas sector marks 50 years of resilience and growth, offering a compelling investment opportunity for international partners and reaffirming its position as a hub for global industry leaders.”

He further stated, “As Angola’s oil and gas sector celebrates 50 years of growth, we’re showcasing its profitability to foreign investors. Events like AOG 2025 play a crucial role in boosting the sector, promoting Angola globally and attracting investment, ultimately driving economic and social progress.”

Meanwhile, Barroso highlighted that oil production was averaging over one million barrels per day, and that the country seeks to further increase output through a multifaceted investment approach, including the launch of its 2025 licensing round which will offer new blocks in the offshore Kwanza and Benguela basins, in addition to new opportunities in marginal fields.

Angola’s licensing round, scheduled for the first quarter of 2025, includes blocks 22, 35, 37, 38, and 36 in the Kwanza Basin, and blocks 40, 25, 39 and 26 in the Benguela Basin. Meanwhile, the available marginal fields cover areas in blocks 4, 14, 15, 17/06, and 18. The Incremental Production Initiative, which offers more attractive fiscal conditions, has been a key tool to maximize production from existing assets.

Events like AOG 2025 play a crucial role in boosting the sector, promoting Angola globally and attracting investment, ultimately driving economic and social progress

In the natural gas sector, Angola is also striving to position itself as a major exporter, increasing the share of gas in the energy mix to 25%. The government is attracting new investments and technological innovations, with strategic projects such as Angola LNG.

Among recent developments, Chevron launched the Sanha Lean Gas Connection Project in December 2024, while the New Gas Consortium expects to start producing non-associated gas by late 2025 or early 2026. Angola also presents investment opportunities in gas-to-power, LPG, and distribution projects, making it an increasingly attractive market for investors. In the downstream sector, the Cabinda Refinery is expected to begin operations in 2025, with an initial capacity of 30,000 barrels per day. Additionally, the Lobito and Soyo refinery projects are under development, with Angola seeking investors to accelerate their completion.

Bráulio de Brito, President of AECIPA, emphasized the role of this initiative “in developing local content, particularly in training national staff, implementing innovative and robust equipment and technology in Angola and Angolan companies, as well as in the growing openness of national banks to seriously consider projects and national entrepreneurs in the sector.”

The President of AECIPA also stated that “I hope the sixth edition of Angola Oil & Gas will break all records for business and professional participation, both international and national, and that it will be a moment to celebrate the country, the industry, and all those who, at the governmental and business levels, make it happen in Angola.”

Meanwhile, Luís Conde, Conference Director at Energy Capital & Power, summed up the spirit of the event by stating, “In honor of this golden jubilee, the Angola Oil & Gas 2025 Conference will celebrate Angola’s legacy as one of the undisputed leaders in the oil and gas sector in Africa, while looking toward a future filled with opportunities. The event will transform today’s conversations into partnerships, investments, and key contracts for the next 50 years.”

Registrations for AOG 2025 are now open. To secure your spot and learn more about the event, visit: https://AngolaOilAndGas.com/.

Distributed by APO Group on behalf of Energy Capital & Power.

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