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Emirates enters winter season with strong booking momentum as network and product investments accelerate

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This expanding product footprint gives customers significantly more opportunities to experience Emirates’ latest cabins

DUBAI, United Arab Emirates, September 14, 2026/APO Group/ —
  • Summer performance above expectations: Emirates carried over 8.6 million passengers between July and August; arrivals into Dubai on Emirates in the second half of August alone was up 7% on the same period in 2025
  • Fleet and network: 104 aircraft retrofitted to date; Premium Economy now available on 137 aircraft. 18 aircraft delivered since January, with six more A350s arriving before year-end, Helsinki joining the network on 1 October
  • Product investments: Launch this year of the industry’s first U-dream headrest for Economy Class and Premium Economy seats with privacy dividers, and new generation Emirates Lounge
  • Pan-African momentum: South Africa, Egypt and Ghana rank among the markets where winter demand is already tracking ahead of last year, with new A350 deployments to Uganda and South Africa reinforcing Emirates’ growing footprint across the continent

Emirates (www.Emirates.com) has closed the summer season ahead of expectations and enters winter with strong booking momentum across a broadening range of markets, as the airline continues to invest in its fleet and industry-leading products, in its global network, and in offering customers greater booking flexibility and comprehensive travel cover.

 




  

Between July and August, Emirates carried more than 8.6 million passengers, maintaining healthy seat load factors across its network. The airline is currently operating at around 93% of its pre-disruption capacity, with demand continuing to build as the winter travel season approaches.

Bookings for winter, beginning in late October, are tracking positively despite a broader shift where customers are making travel decisions closer to departure. South Africa, Brazil, India, Portugal, Egypt, Ghana, Colombia, Saudi Arabia and Pakistan are among the markets where demand is currently tracking ahead of last year, alongside Nepal through Emirates’ partnership with flydubai.

In Africa specifically, South Africa, Egypt and Ghana are leading this positive trend, reflecting sustained demand for Emirates’ network and product investments across the continent.

The UAE also remains a strong outbound market, while demand for premium travel on Emirates continues to grow.

Strong summer demand

Emirates services to and from West Asia, Europe, the Middle East, the Americas and Africa all recorded seat load factors well above 75% during the summer, with particularly strong performance on routes to and from Indonesia, Côte d’Ivoire and across the UK.

Côte d’Ivoire’s strong summer performance underscores continued demand for Emirates across West Africa.

Demand for Premium Economy grew across the network, with the Americas recording the strongest growth in demand for this cabin.

Dubai also continued to attract strong inbound traffic. In late August alone, more than half a million customers arrived in Dubai on Emirates flights, up 7% on the same period last year. Travellers included residents returning ahead of the new school year, new residents relocating to Dubai to live and work, and visitors choosing the city for a late-summer break.

Over the summer, customers had more reasons to choose Emirates. The airline boosted its flexibility proposition with one free date change anywhere across the network, and unlimited free date changes to Dubai. It also reduced refund fees on Dubai journeys and introduced Comprehensive Travel Cover, a first-of-its-kind policy which includes medical cover protecting against conflict and airspace disruption, backed by airline-managed accommodation, ground support and rebooking where needed.

Fleet upgrades and product investments gather pace

Since January 2026, the airline has welcomed 18 aircraft – 11 new A350s and seven Boeing 777 freighters – with another six A350s scheduled to arrive before the end of December.

To date, 104 aircraft have completed Emirates’ retrofit programme, including 53 Boeing 777s and 51 A380s. This brings the number of aircraft offering Premium Economy and Emirates’ latest cabin products to 137. By the end of December, that number will have risen to 155 aircraft.

This expanding product footprint gives customers significantly more opportunities to experience Emirates’ latest cabins. Premium Economy is now available on services to 90 destinations, with another 6 destinations set to receive the product before the end of this year, including Paris, Delhi, Stockholm, and others.

Connectivity is also being upgraded. Close to 50 Emirates aircraft are now fitted with Starlink, with installations progressing alongside the retrofit programme to bring high-speed inflight internet to more customers.

This year, Emirates also launched the innovative U-dream headrests onboard its A350 Economy Class, the industry’s first Premium Economy seat with privacy dividers, and its next generation signature lounges – with new facilities already welcoming guests in Munich, Frankfurt and Manchester.

More destinations, frequencies and connectivity

Emirates’ network will continue to expand heading into winter, with new destinations, additional frequencies and more of its latest aircraft deployed across key markets.

Helsinki joins the Emirates network on 1 October, launching with the A350. The aircraft currently serves 30 destinations from Dubai, increasing to 36 by year-end.

Emirates is also adding capacity on several routes to meet demand. Accra will receive three additional weekly services, while Tokyo Narita, Ho Chi Minh City and Hanoi will receive second daily services, and one of the airline’s daily Delhi services will be upgraded to an A380.

The additional Accra frequency reflects growing demand across West Africa and reinforces Emirates’ commitment to strengthening connectivity to the region.

The Emirates A350 will be deployed to Larnaca, Malta, Nairobi and Hamburg from late October, followed by Mauritius in November. Retrofitted Boeing 777s will be introduced to Stockholm in October and Frankfurt in November, extending Emirates’ latest onboard products to more markets.

Emirates is also strengthening its African footprint, with new A350 deployments to Uganda and South Africa this year, alongside an upcoming A380 introduction on the Paris route.

Beyond its own network, Emirates’ 168 codeshare, interline and intermodal partnerships give customers access to an additional 1,750 cities. On an average day, more than 13,000 Emirates customers connect to their destinations on services operated by partner airlines.

The Emirates and flydubai partnership has become one of the defining features of the Dubai hub experience. Today, both carriers provide access to more than 214 unique destinations in over 100 countries, generating more than 4,600 connection opportunities through Dubai.

Emirates customers can reach over 100 flydubai destinations, while flydubai passengers can access more than 140 Emirates destinations. Kathmandu, Zanzibar, Krabi and Belgrade rank among the most popular flydubai destinations for Emirates customers.

Since the partnership launched in 2017, the two airlines have carried more than 28 million passengers across their integrated network.

Alongside Emirates’ Helsinki launch in a few weeks, flydubai added Chittagong in Bangladesh in April 2026, Benghazi in Libya in June, followed by Aleppo in Syria and Bangkok (Don Mueang Airport) in July. Further expansion in September includes Pokhara in Nepal.

Distributed by APO Group on behalf of The Emirates Group.

 




 

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Powering privacy in Premium Economy – Emirates unveils the world’s first electric Premium Economy seat with full-height privacy screen

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Debuting on newly received Airbus A350 aircraft, the new seat combines industry-leading innovation with elevated comfort, giving customers greater control over their personal space

DUBAI, United Arab Emirates, September 4, 2026/APO Group/ –Emirates (www.Emirates.com) is elevating the award-winning Premium Economy experience (https://apo-opa.co/4qZnpmu) even further with the launch of the world’s first electrically powered Premium Economy seat, featuring a full-height adjustable privacy screen between every seat. Debuting on newly received Airbus A350 aircraft, the new seat combines industry-leading innovation with elevated comfort, giving customers greater control over their personal space.

 




 
 

Installed in the Emirates A350 Premium Economy cabin in a spacious 2-3-2 configuration with just 28 seats, the new seat represents the airline’s latest investment in continuously raising the bar for customer experience. The electric privacy divider extends to the full height of the seat – the first feature of its kind in Premium Economy cabins worldwide. Emirates Premium Economy seats are a comfortable 20” wide, and seat pitch is up to 39” on the A350. Seats also recline into a cradle position without intruding on the row behind, so that customers can comfortably sleep and relax inflight.

For Africa, this milestone marks a significant enhancement to the region’s travel offering. Emirates’ A350 Premium Economy is now available on daily services between Dubai and Entebbe, Tunis and Cape Town, giving customers in these markets direct access to the airline’s latest-generation cabin and a new level of comfort for travel.

Designed to bridge the gap between Economy and Business Class, Premium Economy offers a compelling combination of additional space, enhanced privacy, superior dining and elevated service, providing an attractive option for both business and leisure travellers seeking additional comfort on short to long-haul journeys.

Customers travelling from other African destinations across the Emirates network can connect seamlessly through Dubai to A350-operated flights serving key destinations in Asia, Europe and Australia, allowing more travellers across the continent to experience the airline’s newest cabin product.

Passengers can enjoy regionally inspired menus, a carefully curated premium wine programme, amenity kits and Emirates’ renowned hospitality, complemented by more than 6,500 channels of movies, TV shows, music, podcasts and games on the award-winning ice inflight entertainment system. Together, these investments underscore Emirates’ continued commitment to enhancing the travel experience for African customers while strengthening the continent’s connectivity to the world.

How does it work?

Customers can effortlessly raise or lower the divider using the seat controls and lock it into position, creating a more private and personal environment for relaxing, dining or working throughout the flight. The new seat marks Emirates’ first fully electrically powered Premium Economy seat, where customers can also adjust their preferred seating position at the touch of a button using the integrated Passenger Control Unit, with dedicated settings like lounge mode and meal mode.

Ergonomic comforts in Premium Economy

Comfort has been further enhanced with the introduction of Emirates’ widely acclaimed U-Dream headrest by Safran Seats (https://apo-opa.co/469614X). Crafted in leather, the redesigned headrest provides exceptional neck and head support, allowing passengers to adjust the wings into multiple positions for personalised comfort. A manually deployable leather footrest offers additional relaxation and reduces leg fatigue.

Always-on power for customer devices

Wireless charging is also being introduced to Premium Economy for the first time, allowing customers to conveniently power compatible devices throughout the flight. Every seat also includes USB-C charging and a practical tray table with an integrated phone holder, transforming personal devices into a convenient second screen during meals or entertainment.

High-definition inflight entertainment and new aircraft cameras

Customers can also enjoy Emirates’ award-winning ice inflight entertainment (https://apo-opa.co/4qSEQ8d) on a 13.3-inch 4K HDR touchscreen, delivering stunning picture quality with ultra-responsive navigation. On newly delivered Airbus A350 aircraft, passengers will also enjoy enhanced aircraft camera views, with new left and right exterior perspectives joining the existing forward and downward cameras to provide an even more immersive inflight experience.

Generous meals and beverages in Premium Economy

The new seat builds on Emirates’ award-winning Premium Economy experience, where every element has been carefully designed to deliver an elevated journey from take-off to landing. Akin to a Business Class experience, customers enjoy gourmet, regionally inspired menus prepared by Emirates’ chefs and served on Royal Doulton fine china with linen napkins and stainless-steel Robert Welch cutlery. Meals are accompanied by a carefully curated selection of premium beverages, including Chandon Vintage Brut 2021, an exceptional Australian sparkling wine available exclusively to Emirates Premium Economy customers worldwide.

In Premium Economy, Emirates customers are also treated to a selection of acclaimed wines (https://apo-opa.co/4xdb1kj). From September, customers travelling on select routes may savour Chablis Premier Cru Jean-Marc Brocard 2024, which showcases the purity and mineral precision of one of Burgundy’s most celebrated Chardonnay producers, or La Parde de Haut-Bailly 2014, which offers the refined elegance of one of Bordeaux’s most respected Pessac-Léognan estates. October will also mark a first for Emirates, as Wiston Estate Brut NV becomes the airline’s first English sparkling wine, served exclusively in Premium Economy on UK routes. Together, they reflect Emirates’ continued investment in offering customers an exceptional wine programme, supported by more than US$1 billion invested in the airline’s wine portfolio since 2006.

Thoughtful amenity kits with complimentary skincare

On long-haul flights, Premium Economy customers also receive exclusive reusable amenity kits designed in partnership with United for Wildlife (https://apo-opa.co/46Flj1s). Crafted using bio-based materials including cactus leather alternatives, the collectible bags celebrate endangered wildlife across four natural habitats while introducing premium plant-powered skincare products from Aveda for the first time in Premium Economy. Each kit also includes travel essentials such as socks, eyeshades, earplugs and a dental kit, with sustainable materials incorporated throughout the collection.

Continuing to redefine Premium Economy

Since launching Premium Economy in 2022, Emirates has continued to expand the cabin across its growing fleet, with the product now available across all markets which are currently served with A350 aircrafts.

Inspired by the airline’s signature Business Class experience, Emirates Premium Economy has set a new benchmark for the category – offering a level of comfort, privacy and refinement that rivals the Business Class cabins of many airlines. The cabin combines spacious seating, generous legroom, refined dining, world-class entertainment to deliver a distinctive travel experience that has earned multiple international awards including ‘Best Premium Economy Class’ at the Business Traveller Middle East Awards 2024 and 2025 and was named ‘Airline with the Best Premium Economy Class’ at the 2025 ULTRAs Awards.

The introduction of the world’s first electrically powered Premium Economy seat with a full-height privacy screen marks the latest chapter in Emirates’ long history of aviation innovation. From pioneering onboard connectivity and inflight Wi-Fi to introducing next-generation entertainment systems and continually investing in customer comfort, Emirates remains committed to delivering products that help customers Fly Better. 

Distributed by APO Group on behalf of The Emirates Group.

 




 

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Five ways Emirates is helping customers travel with greater confidence

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Customers travelling anywhere on the Emirates network receive one free date change on tickets booked from 2 April 2026, including journeys connecting through Dubai

DUBAI, United Arab Emirates, August 11, 2026/APO Group/ –From free date changes to industry-first comprehensive travel insurance, Emirates (www.Emirates.com) continues to give customers greater flexibility and more choice, as well as the ability to tailor their travel plans for more peace of mind, from booking to the moment they arrive at their destination.

Here are the latest measures at a glance:

1. Unlimited free date changes to Dubai

From 10 August 2026, customers travelling to Dubai can change their travel dates as many times as they need, free of charge, across every type of fare. Unlimited, free of charge changes run across Saver all the way through to Flex fares in Economy, and for Special, Saver and Flex fares in Business Class.*

Economy Flex Plus, Premium Economy, Business Flex Plus and First Class fares continue to remain fully flexible.

2. Refunds, at a fraction of the cost

Emirates has also substantially reduced refund fees on flights to Dubai to US$50 on Saver fares and US$25 on Flex fares in Economy. In Business Class, refund fees will be US$50 on Special and Saver fares and US$25 on Flex fares.** Together with unlimited free date changes to Dubai, this latest measure means customers can adjust or step away from a booking with minimal penalties, whatever their circumstances.

3. A free date change anywhere across the network

Customers travelling anywhere on the Emirates network receive one free date change on tickets booked from 2 April 2026, including journeys connecting through Dubai. Customers can also hold a fare for 24 hours at no charge while they finalise their plans.*

4. Comprehensive Travel Cover

Emirates’ Comprehensive Travel Cover is an industry-first insurance product covering a range of scenarios, including added conflict cover with reimbursement of medical expenses up to US$25,000 and a free trip extension of up to 30 days. The cover is not restricted by government travel advice. Customers are also covered for trip cancellation, baggage delay and loss, in addition to unlimited worldwide medical expenses and emergency evacuation.

Available at an accessible premium and across 27 countries, the cover can be purchased at the time of booking on emirates.com or added to an existing booking through Manage Booking.

Where flights are disrupted, Emirates will support with accommodation directly for impacted customers. Where onward connections on other airlines are affected, or Emirates services are unavailable, customers are rebooked to their destination at no additional cost, including where cancellations are caused by airspace disruptions.

5. More flexibility and savings for Emirates Skywards members

Emirates Skywards members can get more from their journeys, with greater flexibility, more opportunities to progress their tier and additional savings when using their Miles.

Until 31 August 2026, members can benefit from:

  • 20% fewer Tier Miles required to reach Silver, Gold and Platinum status.
  • 20% bonus Tier Miles on Emirates and flydubai flights.
  • More savings with Cash+Miles, with a special rate of 2,000 Miles = USD 30, instead of the usual USD 15, when using Miles towards Emirates or flydubai flights, excess baggage, lounge access and seat selection.

For more information, visit www.Emirates.com.


* An applicable fare difference may apply.

** No show fees remain unchanged.

 

Distributed by APO Group on behalf of The Emirates Group.

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Emirates and South African Airways Expand Codeshare Partnership

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Reciprocal agreement adds nine cities and expands connectivity across central and southern Africa

JOHANNESBURG, South Africa, August 5, 2026/APO Group/ –Emirates (www.Emirates.com) and South African Airways (SAA) today announced an expansion of their codeshare partnership, enabling access to nine cities and establishing the start of a reciprocal codeshare agreement between both carriers. The expanded partnership opens more destinations across central and southern Africa, simplifying connectivity for customers.

Since launching their codeshare agreement, Emirates and SAA have operated on a unilateral basis, with SAA placing its code on Emirates-operated flights between Dubai and Johannesburg, Cape Town, and Durban, as well as interline access to 68 Emirates destinations worldwide via Dubai. With regulatory approvals secured, the new agreement will see Emirates place its code on SAA-operated flights, extending its network deeper into South Africa and neighbouring countries.

The expansion covers nine new routes including three domestic South African links connecting Johannesburg with Cape Town, Durban and Port Elizabeth, in addition to six regional routes linking Johannesburg with Kinshasa (Democratic Republic of Congo), Gaborone (Botswana), Windhoek (Namibia), Lusaka (Zambia), Harare (Zimbabwe) and Victoria Falls (Zimbabwe).

Emirates and South African Airways have been partners for almost 30 years, marking one of the longest partnerships in Emirates’ portfolio. Since 1997, millions of passengers have benefitted from the partnership, with frictionless, single-ticket travel. This extension to the codeshare underscores the ongoing commitment to providing greater access, convenience and choices to travellers from South Africa and neighbouring countries.

The move builds on Emirates’ longstanding commitment to providing reliable, consistent connectivity for passengers travelling to, from and within South Africa and the broader region. It also responds to strong demand for travel to South Africa from key international markets, particularly across Europe, while providing customers with greater access to destinations throughout southern and central Africa.

 

This reciprocal codeshare partnership with South African Airways is a natural evolution of a relationship that has served our customers well for many years

Adnan Kazim, Emirates Deputy President and Chief Commercial Officer, said, “This reciprocal codeshare partnership with South African Airways is a natural evolution of a relationship that has served our customers well for many years. By placing our code on SAA’s domestic and regional network, we are opening up seamless access to destinations across South Africa and neighbouring countries, backed by the reliability and consistency our customers expect from Emirates. It reinforces our long-term commitment to South Africa and wider region, and our confidence in the continent’s continued growth.”

Matshela Seshibe, Acting Group CEO of SAA, said, “The expansion of our partnership with Emirates marks an important milestone in SAA’s strategy to strengthen connectivity across Africa while enhancing access to global markets. Through this reciprocal codeshare agreement, customers will benefit from a more seamless travel experience and greater choice across our combined networks. This partnership is about more than connecting destinations. It is about connecting people, businesses and opportunities across the continent and beyond. By combining SAA’s growing African network with Emirates’ extensive global reach, we are creating greater value for our customers and reinforcing Johannesburg’s role as a key gateway for travel, trade and tourism in Africa.”

Emirates in South Africa

Emirates has been flying to South Africa since 1995, starting with its inaugural flight to Johannesburg. Since then, the airline has scaled operations, increased frequencies and gateways to Cape Town and Durban and served over 20 million passengers to and from the market. Currently, Emirates operates 56 weekly flights across the three gateways. South Africa is also the only market on Emirates’ Africa network to receive all three widebody aircraft types: the Boeing 777, the Airbus A380 and the A350.

As part of its commitment to offering best-in-class products to travellers in South Africa, the airline’s award-winning Premium Economy experience is available on flights between Dubai and both Cape Town and Johannesburg.

 

Customers travelling on the new codeshare routes will benefit from convenient single-ticket bookings, coordinated schedules and through-checked baggage to their final destination.

Tickets can now be booked on www.Emirates.com, via travel agents or at Emirates’ retail stores.

Distributed by APO Group on behalf of The Emirates Group.

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