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Technology and Operational Excellence: Enabler, Not a Panacea (By Michael Okwusogu)

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Create a modular platform that enables you to use the right tech tools at the right time to meet your long-term goals and objectives

LONDON, United Kingdom, December 9, 2022/APO Group/ — 

By Michael Okwusogu, Founder and Managing Partner of ValueX Partners (www.ValueXadvisory.com)

Albert Einstein said: “Everything should be made as simple as possible, but not simpler.”

It is the leadership team’s role to set the vison and boundaries as to what is practical, achievable and within what time

In the case of technology and operational excellence, it could be argued that it has taken far too long. Techno-optimism is one of the greatest misconceptions when it comes to solving problems. Many of the problems that the world faces today are more complex than looking to some technological innovation to fix them.  As a start, we must delineate technology and technological tools. The two are not the same especially in this context.  I will explain why. Technology has been with us since the beginning of time. The wheel is a marvel of invention and a tool of technological ingenuity that has served humankind for millennia and will continue to do so. It is a technological tool that has enabled humankind in addition to other tools, to build the world we live in today. Technology’s greatest asset is its applicability and utility depending on what we are looking to achieve. One should always choose wisely when using technology.

In my experience, within the confines of operational excellence, there are four key points that should form your decision making.

  1. What are your key strategic long- term goals?  Usually, the objective has been to set goals for the short-term. To “put out the fires,” or meet the yearly objective, for example. Yet, this mentality usually leads the smouldering embers to flare up at a later stage. One should build for the future. Create a modular platform that enables you to use the right tech tools at the right time to meet your long-term goals and objectives –  it is a methodical and disciplined approach to building operational excellence.
  2. Do you need a digitised environment at the initial stage? In certain cases, what is required is not digitisation, but innovation and thinking around creating an environment that will prosper in a digitised format. That means conducting a thorough rip exercise and audit. Adopt the Five Why questioning methodology if need be, or any other similar framework. I have always found this to be particularly insightful when taking on new roles or dealing with ‘business as usual’ issues. It tends to be the case that what is required, amongst other things, is training, development, organisational restructure, elimination of redundant processes, procedures and documents, a back-to-basics approach – i.e. what exactly is our core function – delivering on that, and making everyone accountable and responsible for each and every action in their respective areas and also, across the value chain which they touch.
  3. Mission: Who are we? What do we do? How are we supposed to do it? It is critical that the right technological tools be used to support the whole organisation for the long-term. Leadership has an instrumental role to set the vision and strategy of the organisation, engage and align all stakeholders to the future target operating model or achievement of the strategic goals and objectives. It may come across as elementary, but leadership’s role is to understand the technological and business environment over the course of each stage in the long-term. A structure must be put in place that allows teams to perform as best as they can in their respective roles and in their careers with the utilisation of the most appropriate tech tools.
  4. Choosing the right tech at the right time. For this to be a successful endeavour you need to align several key stakeholders. These include technology, your teams, and key stakeholders (e.g. front office/business facing) and your leadership team. Each party has a crucial role to play.
  5. Technology. Their key role is to give advice and support to the business.  Technology should account for the current business infrastructure and the proposed infrastructure for the long-term. This will give the business an idea of available opportunities and any imminent challenges.  In addition, technology should support the business in identifying suitable vendors for any infrastructure programme and be part of the selection process at contract award time.
  1. Teams/end users. The end users are regarded as the most important stakeholder.  They must be part of the journey from the time of its inception. They must be thoroughly briefed, have accountability and ownership as to the objectives and what a successful outcome is expected to look like. Smart knowledgeable, and experienced individuals with a good work ethic and an ability to think out-of-the-box should be chosen across a wide spectrum of the organisation’s areas of responsibility (depending on the scope of the initiative), to be part of the core departmental project team.
  2. Leadership team. It is the leadership team’s role to set the vison and boundaries as to what is practical, achievable and within what time.   Transparency and honesty are key here. A roadmap must be developed that has clear quantifiable and qualifiable goals. Usually, end users will compromise if they can see some sort of progress for a better future. All senior management, as the budget holders, should be regularly updated.  These updates must be short, sharp and to the point. Furthermore, they will need to include key metrics, milestones, highlights, and lowlights in their regular reports.  This builds trust and credibility within the organisation and provides transparency for external stakeholders.   

These suggestions and recommendations are not prescriptive – they are my observations over the years and what has worked in many instances, and should be considered as rough and ready solutions. I have used these in many instances to achieve my goals and objectives, and I hope I have given you some insight that may prove to be of use in your respective roles.

Distributed by APO Group on behalf of ValueX Partners.

Business

OPPO Launches Find X8 Series Globally, Marking Steady Progress in Globalization

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OPPO
  • OPPO Find X8 and Find X8 Pro launched in global markets
  • Overseas markets have become the growth engine for OPPO, contributing approximately 60% of its total shipments
  • OPPO’s globalization is rooted in localization and driven by its focus on premiumization

JAKARTA, INDONESIA – Media OutReach Newswire – 21 November 2024 -OPPO, the world’s leading smart device brand, today announced the global availability of its Find X8 and Find X8 Pro flagship smartphones. Each delivers ultra-grade experiences across camera, performance, and battery life and debuts ColorOS 15 with its suite of advanced OPPO AI solutions.
The global release of the OPPO Find X8 series underscores OPPO’s commitment to globalization and its dedication to delivering top-quality products and services to users worldwide.
 
“Our progress in globalization stems from OPPO’s commitment to understanding local communities and delivering exceptional products and services.” said Billy Zhang, President of Overseas Marketing, Sales and Services at OPPO. “As we expand in overseas market, we remain committed to creating diverse and innovative solutions that enhance the users experience.”

Overseas markets as OPPO’s growth engine

Overseas markets have become the growth engine for OPPO. Currently, the company operates in over 70 countries and regions, with more than 300,000 retail spaces worldwide. OPPO now ranks No. 4 globally in smartphone shipments, and overseas shipments account for approximately 60% of its total volume.

Southeast Asia remains a core market for OPPO, where the brand holds the top position. Newly established markets in 2024, such as Brazil and Argentina, underscore OPPO’s commitment to expanding in Latin America. Now OPPO ranks NO.5 with a 62% year-on-year growth in Latin America.[1]

OPPO’s ambitions of globalization extend beyond smartphones as it evolves into a comprehensive global technology company. With a diverse product portfolio that includes internet services—engaging 700 million ColorOS users worldwide[2]—and a growing lineup of IoT products, OPPO is dedicated to expanding its presence in global markets.

Strengthening local connections through retail, manufacturing, and cultural engagement

A significant part of OPPO’s globalization success comes from its commitment to connect with local communities.

With the goal of resonating with people and understanding their unique cultures, OPPO partners with Discovery Channel this year to launch the “Culture in a Shot” initiatives, celebrating cultural diversity through OPPO imaging technology. To date, over 330 million people worldwide have been inspired by these cultural images and stories.

OPPO’s understanding of local culture is also evident in its retail strategy. As part of its retail 3.0 Pro upgrading plan with a $60 million investment, OPPO integrates the local culture into its retail space to create a welcoming and familiar environment for customers. In Indonesia, for example, OPPO stores feature coffee corners with locally sourced coffee.

To ensure reliable quality for local consumers, OPPO is not just sold globally but also made globally. With manufacturing centers in 8 countries, OPPO’s local production capabilities enable it to efficiently meet regional market demands while strengthening connections with local communities and economies.

Driving premiumization through joint innovation with global tech giants

As OPPO expands globally, it is also focusing on premiumization. By collaborating with leading tech companies such as Google, MediaTek, Ericsson, and Hasselblad, OPPO continues to push the boundaries of what’s possible in AI, imaging, and connectivity. For example, featuring AI Telescope Zoom and Lightning Snap, OPPO Find X8 Series is the perfect Matchday Phone for fans, under the collaboration between UEFA and OPPO.

These partnerships empower OPPO to deliver exceptional, premium experiences that cater to discerning consumers worldwide, and strengthening its influence in premium markets.

With a focus on global expansion, local engagement, and premium experiences, OPPO is committed to bringing innovative, high-quality solutions to users worldwide. The OPPO Find X8 series global launch exemplifies this commitment, and it is backed by OPPO’s dedicated global service network in over 62 countries and regions. As it moves towards globalization and localization, OPPO remains dedicated to delivering technology that empowers and connects communities around the world.
 



 

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OPPO Elevates ColorOS 15 with Microsoft’s Advanced AI Productivity Features

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SHENZHEN, CHINA – Media OutReach Newswire – 21 November 2024 -OPPO has strengthened its cooperation with Microsoft to deliver advanced AI productivity features to ColorOS 15, OPPO’s next-generation smart device experience.a

“To deliver advanced AI experiences, we are incredibly proud to partner with Microsoft, a pioneer in the field. At the cutting edge of global AI development, Microsoft lays a strong foundation for ColorOS 15’s language features. These save OPPO users time and headspace, ensuring meaningful, advanced AI productivity tools are always just a tap away”.—Nicole Zhang, General Manager of AI Product at OPPO
 
ColorOS 15’s AI Speak uses Microsoft’s advanced AI productivity features, reading web pages aloud so users can consume content hands-free while reducing their screen time. These ultra-intelligent models also power OPPO Documents’ translation features and the Voice Translate application, breaking down language barriers in seconds.

Microsoft’s AI capabilities enhance ColorOS 15 with practical, time-saving features, including accurate audio transcription within the new Recorder and Notes apps, boosting organisation and delivering time-saving benefits.

ColorOS 15, featuring Microsoft’s advanced AI capabilities, will debut at the global launch of OPPO’s upcoming Find X8 Series.
 



 

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Yellow Card Secures Crypto Asset Service Provider Licence in South Africa

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Yellow Card

Stablecoin adoption is surging throughout Africa, with sub-Saharan Africa having the highest adoption rate in the world at 9.2%

JOHANNESBURG, South Africa, November 20, 2024/APO Group/ — 

Yellow Card (www.YellowCard.io), Africa’s leading stablecoin-based infrastructure provider, has been issued a Crypto Asset Service Provider (CASP) licence by the Financial Sector Conduct Authority (FSCA) in South Africa.  

Commenting on the FSCA’s decision to issue the licence to Yellow Card Financial South Africa, Chris Maurice, Yellow Card’s co-founder and CEO, said, “The CASP licence underscores Yellow Card’s commitment to its customers in South Africa and regulatory compliance across the continent.This achievement reflects our dedication to providing secure, compliant and transformative solutions for our customers both in South Africa and across Africa.  

The CASP licence underscores Yellow Card’s commitment to its customers in South Africa and regulatory compliance across the continent

Stablecoin adoption is surging throughout Africa, with sub-Saharan Africa having the highest adoption rate in the world at 9.2%. In South Africa alone, where the number of total users of crypto assets is estimated to amount to 5.8 million people, stablecoins have experienced growth of 50% month over month since October 2023, displacing bitcoin as the country’s most popular cryptocurrency.  Yellow Card is excited to play a pivotal role in this financial revolution in South Africa. 

Yellow Card, which launched in South Africa in 2020, has facilitated over US$3 billion in transactions in the last several years and now operates in 20 countries across the continent. The company recently completed a US$33 million Series C financing, led by Blockchain Capital and existing investors, including Polychain Capital, Valar Ventures, Third Prime Ventures, Coinbase Ventures, and Block, Inc. (Square/Cash App), reflecting strong investor confidence in its mission.   

As the stablecoin landscape continues to evolve, Yellow Card is committed to leading the charge in making digital assets accessible and secure for businesses across Africa. With the recent licensing and funding, the company plans to expand its B2B offerings by enhancing its stablecoin rails, upgrading infrastructure, and advancing its B2B API and Widget. These efforts will empower businesses with seamless solutions for liquidity management and their general operations. 

To learn more about Yellow Card, visit: https://YellowCard.io/

Distributed by APO Group on behalf of Yellow Card Financial.

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